Visiting Angels keep their fees simple. Unlike many competitors, they offer a flat hourly rate that does not increase in the evening, at the weekend or on public holidays, and there are no surprise charges, such as travel time.
Visiting Angels Central Lancashire has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Visiting Angels Central Lancashire has 14 reviews.
Thank you so much for such a heartfelt and glowing review. Your Grandad's carers will be delighted to hear how much of a difference they have made. I have heard them planning extra little things as they got to know him and what was important to him; it is so rewarding to see. One of our core values is relationships so it is great to know that this has really worked for your grandad. Please let us know if there is absolutely anything more we can do to support you all.
Reading this makes me so happy. All of our Angels set out to make a difference with their kind hearts and willing hands, and this kind of feedback means the world to them. It is such a pleasure to visit your Mum as she is always so positive and chatty. As always, please let us know if there is anything more we can do.
I am so glad we were able to support you and your mum. I know our Angels thoroughly enjoyed getting out and about with her, especially to see her enjoy a good cake! Thank you so much for taking the time to leave your thoughts and to recommend our care. If there is ever anything else we can assist with, please just reach out.
Thank you so much for taking the time to share your experience. We are so happy to have been able to give you peace of mind whilst away. Supporting your amazing son was a privilege. Thank you for trusting us and please let us know if we can be of any help in the future.
What an absolutely fantastic review. Thank you so much! We believe care should always be to this standard and I'm sad that you've had to experience anything less in the past. We're here to make your lives better in any way we can, so please let us know if we can ever change anything to improve things even further.
What lovely comments! Thank you so much for taking the time to leave a review for us. Your dad is so welcoming and our carers have nothing but kind things to say about him. They enjoy their visits and really do like to suggest the little things for him that make a difference. Please do let us know if there is ever anything else we can help with.
It's fantastic to hear that your dad is enjoying his visits. The carer he has always reports back and shows genuine care and concern for him. We really appreciate your comments and, as always, are here if there is anything else we can assist with. Thank you!
We are so happy to hear that we were able to meet your needs. We are very proud of our team and how nimble they are when things need changing. Thank you for taking the time to share your experience with us and if there is ever anything we can do to assist you in the future, please don't hesitate to reach out.
Thank you so much for taking the time to share your thoughts with us. Your dad is a gentle soul and is always so welcoming, our carers speak of him fondly. As always, please do let us know if there is anything additional we can help with.
Thank you so much! I can certainly say that our carers love your father-in-law's sense of humour and always feel at ease supporting him. It really does make us happy to know we have made a positive difference and if there is ever anything else we can do, please don't hesitate to let us know.
Thank you so much for your comments. It is always an absolute pleasure to assist you both and we are very proud of the standards our carers deliver. We are so pleased that you are happy with us and, as always, are very eager to make any changes that will improve our services even further, so please don't hesitate in reaching out with any suggestions.
Thank you so much for your kind review. I know your carer enjoys her visits and it's never a problem moving things around to suit your needs. If there is ever anything we can do to improve our service, please don't hesitate to let us know.
Thank you so much for your review. It was a pleasure assisting your Mum and I know the carer assigned to her enjoyed her visits. If there is ever anything else we can assist with, please do not hesitate to reach out.
Thank you so much for your kind words. We have all thoroughly enjoyed getting to know your mum and it is a privilege to be of assistance to you all. As always, please let us know if there is anything more we can do to support your mum in maintaining her independence.
The Review Score of 9.3 (9.250) out of 10 for Visiting Angels Central Lancashire is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Visiting Angels Central Lancashire is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25Hello! I’m Heidi and I currently live in Chorley with my husband and three children. I was raised in a family that reached out to help others at every opportunity, whether it be family or friend, or a stranger. I was taught to serve my local community, and this led me to serve as a Police Constable in Preston. Through my role in immediate response, I came to see that people have needs at a unique and individual level. No two situations were the same and it was important to me that everyone was treated with dignity and respect, no matter their situation or background.
I now have an opportunity with Visiting Angels to support people over longer periods of time to really make a difference. I want to see people accessing the right support available to regain, improve, and maintain the best quality of life possible. I feel privileged to be in a position to support families in caring for those that mean the most to them, enabling them to invest in more quality family time.
I love to travel and enjoy an increasing variety of hobbies and sports. With a sense of humour, a passion for doing what is best and a life-long habit of serving in the community, I am eager to assist and support people in whatever way I can. I look forward to hearing from you!
I have over 30 years of care experience working with older adults in their own homes, and younger people with autism and learning disabilities both in residential settings and within their own homes. I have a level 5 in leadership and management, and this has given me the skills to lead others in giving the highest level of care. Over the past few years, I have become a qualified trainer in health and social care, and I find great joy and fulfilment in passing on skills and knowledge to the next generation of excellent carers.
My passion has always been caring for others, ensuring they receive support that fits them. I love working with people in the community within their own homes and strongly believe that compassion, respect and dignity are the fundamentals in all the care we deliver. It is everyone’s desire to stay in their own home, where they feel comfortable and surrounded by memories. I feel it is my responsibility to enable this and to ensure that the care delivered is done to the highest standards.
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