Angel Approved - Care at Home

As the Director and Registered Manager of Angel Approved Ltd, Thomas leads with a vision of delivering compassionate, high-quality home care that genuinely improves lives. With years of hands-on experience and a deep-rooted commitment to excellence, Thomas founded the agency to set a new standard in care, combining a person-centred approach with a strong focus on compliance and integrity.

Thomas brings an extensive background in healthcare management and has built Angel Approved Ltd from the ground up, overseeing everything from day-to-day operations to strategic planning. As the guiding force behind the agency, Thomas is dedicated to supporting each team member in providing outstanding service while fostering a positive, collaborative workplace culture. Known for their leadership and hands-on approach, Thomas is involved in every aspect of the agency, ensuring that each client receives personalised, respectful, and reliable care.

Under Thomas’s guidance, Angel Approved Ltd upholds the highest regulatory standards and is committed to continuous improvement. Thomas’s leadership ensures that the agency remains at the forefront of the home care industry, always prioritising the well-being of clients and the professional growth of staff. Their vision for the agency is clear: to create a safe, supportive environment where clients and caregivers alike can thrive.

With a strong belief in the power of compassion and integrity, Thomas leads Angel Approved Ltd with dedication, vision, and a heart for making a difference in the community.

With a wealth of experience in healthcare and a passion for providing exceptional care, Cassandra plays a pivotal role as our Care Quality Manager. She is dedicated to ensuring that all our services meet the highest standards of quality and compliance.

Cassandra has worked in the home care sector for over 20 years, with expertise in both care delivery and regulatory requirements. Her background includes roles in clinical leadership, auditing, and training, allowing her to bring a comprehensive approach to her responsibilities. She is committed to safeguarding the well-being of our clients by implementing rigorous quality assurance processes and continuously reviewing care practices to promote excellence.

Known for her attention to detail and strong problem-solving skills, Cassandra is always striving to improve the quality of care provided by our team. She works closely with caregivers and senior management to foster an environment of ongoing learning and development. Her ability to build strong relationships with clients and staff alike ensures that we consistently deliver compassionate, person-centred care.

Cassandra is also responsible for maintaining compliance with all relevant healthcare regulations, ensuring that our services adhere to the latest guidelines and best practices. She is dedicated to maintaining our reputation for delivering reliable and trustworthy care, always putting the needs of the people we serve first.

In her role, Cassandra is a driving force behind our commitment to continuous improvement, and she plays a crucial part in maintaining the highest levels of care quality at Angel Approved - Care at Home.

Jackie is our Deputy Care Manager and brings a wealth of experience, compassion, and professionalism to the team. With a strong background in health and social care, Jackie is dedicated to supporting both our clients and care staff to ensure safe, high-quality, person-centred care is delivered at all times.

Known for her approachable and supportive nature, Jackie works closely with the management team to oversee care delivery, support staff development, and maintain the high standards our service is known for. She is passionate about dignity, respect, and empowering individuals to live independently in their own homes.

Jackie is committed to continuous improvement and plays a key role in ensuring our service remains responsive, compliant, and focused on the needs of the people we support.