Loading...

Alcedo Care Wirral

101-102 Woodside Business Park, Shore Road, Birkenhead, Merseyside CH41 1EL
Alcedo Care Logo
Alcedo Care Wirral logo
Alcedo Care Wirral, Birkenhead
Alcedo Care Wirral, Birkenhead
Alcedo Care Wirral, Birkenhead

Alcedo Care Wirral delivers personalised home care services and support that allows people to continue living independently in their own homes.

Care services include dementia care, elderly care, supported living and respite care with the team able to offer personal care, help around the house and much more. Each person will be assessed on an individual basis to ensure the team are able to deliver care that suits them and...  

Care Provided by Alcedo Care Wirral

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £34
  • Weekly Live-in Care Fees: from £1,605

We offer domiciliary care, complex clinical and complex mental health care to both adults and children. We provide support from 30-minute visits right through to 24 hours. Please contact the office for more information on our fees and to arrange a FREE person-centred assessment.

The price(s) shown are provided by the agency. Contact Alcedo Care Wirral for full pricing details and T&Cs.

Contact Alcedo Care Wirral to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Laura Mosedale (Operations Manager)

Alcedo Care Wirral Reviews (13)

9.0

Alcedo Care Wirral has a Review Score of 9.0 (9) out of 10, based on 3 reviews in the last 2 years. Over all time Alcedo Care Wirral has 13 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Alcedo Care Wirral
Loading...
Showing 13 reviews matching selected criteria
Review from Jamie-Leigh D (Client / Service User) published on 20 November 2024 Submitted via Postal Card
Overall Experience

All of the staff have been so helpful and made me feel comfortable and like family. I enjoy them coming to visit they have helped build my confidence and also made me realise that I can trust people.

Reply from Clare Hannaway, Registered Manager at Alcedo Care Wirral

Thank you so much for the very kind review. We have appreciated being part of your journey and providing the care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C R (Wife of Client) published on 3 September 2024 Submitted via Postal Card
Overall Experience

I would highly recommend Alcedo Care for all your care needs they are very kind and helpful and most of all they care for not just the client but all their family. I highly recommend this company.

Reply from Sara Mckie, Registered Manager at Alcedo Care Wirral

Thank you for such a positive review we appreciate your feedback, it is a pleasure to provide care for your husband and to support you and your family.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P S (Daughter of Client) published on 29 August 2024 Submitted via Postal Card
Overall Experience

The carers who looked after my Mum were amazing! They were caring, thoughtful, and professional. My Mum has advanced dementia and she was treated with dignity and respect. The service provided from the care assessment to the care itself was first class. I can highly recommend Alcedo Care Wirral!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J T (Wife of Client) published on 20 March 2024 Submitted via Postal Card
Overall Experience

Any problems are dealt with quickly. All staff members have been courteous, friendly and understanding.

Reply from Julie Gault, Care Manager at Alcedo Care Wirral

Thank you for your positive review we appreciate your feedback and the carers enjoy looking after your husband and look forward to his calls.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K S (Client / Service User) published on 12 March 2024 Submitted via Postal Card
Overall Experience

I am made up with the company.

Reply from Julie Gault, Care Manager at Alcedo Care Wirral

Thank you for your lovely review. The carers look forward to seeing you on a daily basis and love the chats that are had. It's a pleasure to be able to support you!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P M (Father of Client) published on 11 March 2024 Submitted via Postal Card
Overall Experience

Alcedo have been fantastic since we have started with them. The communication is always great and staff training and rotas are always up to date. We have been particularly impressed with the management and their willingness to support to ensure that we always have the cover we need. We would highly recommend Alcedo.

Reply from Julie Gault, Care Manager at Alcedo Care Wirral

Thank you for your lovely review, it is a pleasure to support and the carers always look forward to their time together!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E G (Client / Service User) published on 11 March 2024 Submitted via Postal Card
Overall Experience

I am happy with the care I receive and all staff are friendly and reliable. The staff are also amazing and always go the extra mile. I would therefore highly recommend Alcedo Care.

Reply from Julie Gault, Care Manager at Alcedo Care Wirral

Thank you for your lovely review, it is a pleasure to support you daily and the carers always look forward to seeing you!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L M (Client / Service User) published on 24 January 2024 Submitted via Postal Card
Overall Experience
All carers are kind, considerate and compassionate. All staff are presented well with clean uniform and PPE as necessary. Everyone is supportive of all of my needs including mental/emotional. Very impressed with the quality of care I have received.

All contact with the office has been professional and nothing is too much trouble. Would highly recommend.

Reply from Julie Gault, Care Manager at Alcedo Care Wirral

Thank you for your lovely review! It is a pleasure to support you and our carers look forward to your visits each day.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michelle B (Granddaughter of Client) published on 7 November 2023 Submitted via Postal Card
Overall Experience

My nan and I have had a great experience so far with Alcedo Care, the ladies/carers are all lovely and very caring.

Reply from Claire Culshaw, Registered Manager at Alcedo Care Wirral

Thank you so much for your lovely review, we will pass on your kind words to the team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Fiona D (Client / Service User) published on 6 November 2023 Submitted via Postal Card
Overall Experience

Overall, I have found all of the staff at Alcedo Care to be polite, respectful and friendly.

Reply from Julie Gault, Care Manager at Alcedo Care Wirral

Thank you for your kind words, I will ensure this is fed back to our carers.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Yvonne R (Daughter of Client) published on 10 October 2023 Submitted via Postal Card
Overall Experience

We have been extremely pleased with the level of care from all the staff. They treat my dad with respect as he is not used to being reliant on anyone to wash/clean him. They are all really friendly and trustworthy. We could not cope without them. Or should I say my mum couldn't. It is an amazing service you are providing. Thank you.

Reply from Claire Culshaw, Registered Manager at Alcedo Care Wirral

Thank you for your lovely review, we will pass your kind words to the care team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Gemma V (Daughter of Client) published on 10 October 2023 Submitted via Postal Card
Overall Experience
All the staff are just lovely; everyone is unique but with equally caring personalities.
Mum has been treated with dignity and respect at all times and nothing is too much trouble.

We look forward to our daily visits, seeing which member of staff is attending and chatting, not just about care, but their own lives, which is refreshing. We consider our carers friends now, thank you Alcedo.

Reply from Claire Culshaw, Registered Manager at Alcedo Care Wirral

Thank you for your kind review, the team enjoy visiting your mum.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ramona D (Daughter of Client) published on 21 August 2023 Submitted via Website
Overall Experience

We have really appreciated the support my mum has received. She has grown in confidence over the past weeks with the help of the carers, who have been incredibly professional and supportive and caring with her recovery.

Reply from Julie Gault, Care Manager at Alcedo Care Wirral

Thank you for your lovely review, it was a pleasure to care for your mum when she needed support.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Alcedo Care Wirral.

Awards / Recognitions (7)

  • Recipient: Alcedo CareDate: Friday 30 May 2025
  • Recipient: Alcedo Care WirralDate: Friday 31 May 2024
  • Recipient: Alcedo CareDate: Friday 31 May 2024

Meet the Team (2)

Hayley Cubbins Job Title: Field Care Supervisor Joined: 2025
Hayley Cubbins

My name is Hayley and I am the Field Care Supervisor for Alcedo Care Wirral. My role includes carrying out spot-checks and supervisions with carers, making sure they are providing the high standards of care we strive for. I support the development and well-being of carers, making sure they are happy in their work and our clients are happy with the care delivered.

Rebekah Crous Job Title: Care Coordinator Joined: 2025
Rebekah Crous

Hi, my name is Rebekah, and I am the Care Coordinator for Alcedo Care Wirral. My role involves allocating our care workers to our clients, working with our staff’s availability, level of experience and specialist skills, and aligning them to our clients’ needs.

Frequently Asked Questions about Alcedo Care Wirral

How many Carers does Alcedo Care Wirral employ?

Alcedo Care Wirral employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alcedo Care Wirral to verify any information. View our terms and conditions. Alcedo Care Wirral has an Enhanced Service - more info.