





Qualis Home Care is committed to providing high quality care where clients will be treated with dignity and respect by caring competent and compassionate staff.
The team provides care and support to adults living in their own homes in and around the Horsham and Crawley areas of West Sussex and Live-in care services anywhere in the South East of England.
Qualis Home Care provides person-centred care to everyone who uses their service,...
Care Provided by Qualis Home Care (Horsham & Crawley)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30.41 - £37.95
- Weekly Live-in Care Fees: £1,350 - £1,775
Based on assessment and call duration
Contact Qualis Home Care (Horsham & Crawley) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Qualis Home Care Ltd
- Private Owned
Person in charge
- David Barber (Manager)
Qualis Home Care (Horsham & Crawley) Reviews (22)
Qualis Home Care (Horsham & Crawley) has a Review Score of 9.7 (9.650) out of 10, based on 11 reviews in the last 2 years.
Over all time Qualis Home Care (Horsham & Crawley) has 22 reviews.
I am generally very pleased with the service provided by Qualis and have no complaints at all. All the Qualis staff do what I wish them to do, and their time with me passes very quickly. Thank you, for the services you give to me are much appreciated.
Thank you very much for your kind comments. We are delighted to hear that you are pleased with the service provided by Qualis Home Care, Your appreciation means a great deal to all of our staff, and we are very happy to know that you enjoy the time spent with them.
Thank you again for taking...
Qualis Home Care provide and excellent service. All the carers who look after me (live-in and break cover) are lovely, friendly and caring. They provide experienced personal care and practical support which allows me to live at home and enjoy my various activities. The management staff at Qualis are also helpful and kind and I feel they look after their employees well.
Thank you so much for your kind and thoughtful feedback. We are delighted to hear that you have had such a positive experience with our carers and management team. Providing compassionate, professional care that enables our clients to remain comfortable, independent, and able to enjoy their daily...
The care provided has been of a very high standard. Overall we have been very satisfied with both of the individual carers and their supervisory staff. No home care service can be expected to be faultless, and we have had occasions when it has been necessary to ask carers to change a procedure or to do things additionally or in a different way. Similarly, we have had to sometimes ask for our planned schedule to be changed. Such requests have always been met. liaison with my daughters has been excellent.
Maintaining clear communication with families is extremely important to us, so it is wonderful to know that liaison with your daughters has been...
The care for my husband started around February, and so far I'm very happy with the support they have provided. I've started to get to know the carers by name, and I really appreciate the work they do for my husband.
Qualis have provided an excellent care service for my wife following an extended hospital stay. The carers have, in general arrived at the times expected and have been universally cheerful , kind and caring. The help given in dealing with the GP services and other general support activities is very much appreciated, helping me to navigate the new world in which we now operate. I would definitely recommend Qualis for any care needs you may have.
Thank you so much for taking the time to share your experience. Our team is truly grateful for your kind words. We're committed to providing compassionate, reliable care, and it means a great deal to know we've made a positive difference for you and your wife. If you ever need anything or have suggestions on how we can support you even better, please don't hesitate to reach out.
I am very pleased with the service that I received from Qualice Home Care. They care staff are very supportive and helpful.All the staff are very polite and friendly. They staff are always friendly and willing to help. The office staff are also very polite and friendly. Overall I am very impressed with the quality of care that I received.
Thank you so much for sharing your experience with Qualice Home Care. We're delighted to hear that our care staff and office team have made such a positive impression. Knowing that you found everyone supportive, polite, and consistently willing to help means a great deal to us.
It is very well run and communication is great, with an instant messaging group and app it makes it very easy to know what is going on, make changes etc.
Excellent at informing of any problems.
Thank you so much for your lovely feedback. We're really glad to hear your mum is feeling well supported, and it's great to know our carers and communication tools make things easier for you.
Very responsive, go the extra mile, clearly care and want to do the best for the person and family they are working with. Will do a range of tasks, not just personal care and have helped my mum with a whole host of things. Excellent communication. Reliable and proactive. I couldn't fault them and am so grateful mum found them!
Thank you so much for sharing this wonderful feedback. Its lovely to hear how responsive and supportive youve found our team, and were really glad the carers have been able to help your mum with so many different tasks. Were especially pleased that our communication and reliability have made things easier for you. Your kind words mean a lot to all of us.
As I needed assistance about the house a neighbour recommended Qualis Home Care, who have been my carers since March 2024.
They are the most kind and helpful ladies/girls that one could wish for. They are smart, polite, friendly, professional, reliable and efficient. I look forward to their visits and could not manage without them.
I have no hesitation in thoroughly recommending them.
Thank you very much for your lovely review, it is a pleasure to be able to provide you with the support you need at home.
As a friend and health care professional myself I am so impressed by the care Qualis Home Care give. They go above and beyond. When you phone them with a query or concern the response is both compassionate and responsive. I would highly recommend them.
Vascular Dementia now becoming more noticeable Qualis Carers have experience supporting clients with patience as I also have OCD and Bipolar Affective Disorder type II.
Had a Malignant Melanoma removed near my Spine in 2022 and 2023 7 weeks of Linear Beam Radiotherapy for Prostate Cancer stage II. Am on 5 years of PSA Testosterone blood Surveillance.
I feel very safe under Qualis Home Care Ltd. My Bowel has been damaged due to intensive Radiation.
I highly recommend this Care Agency, especially to people with complex medical conditions.
Thank you Jamie. We are all pleased to be providing a service to you that meets your care needs.
I can fully recommend Qualis Home Care. The staff are competent and completely reliable. They are caring and cheerful. I am completely satisfied with their service.
My husband has been with Qualis for over one year. I can't fault any of the staff. They are all so caring. Nothing is ever too much trouble, and they are all totally reliable. They treat him with so much respect and relax him with the confidence they exude. I would recommend Qualis every time
Qualis are an excellent care company. They really do genuinely care. The carers are all excellent, and I would highly recommend anyone who is thinking of using them. You can be assured your loved one will be in very safe hands.
Thank you so much your review is really appreciated. Providing care for her is a privilege, and the team all enjoy seeing her.
I was referred to Qualis Home Care this year, 2024 by the NHS. The care I am receiving from Qualis has enabled me to start finding my feet again when I returned home from the hospital. Their continued professionalism, kindness and daily visits have been a tremendous help to me in my present situation and I thank them for it.
My husband who has Alzheimer's and various health problems has excellent care from two very experienced carers. He needs the routine of the same carers otherwise he will become anxious and more confused.
A very good group of carers providing an impressive service, a very well-run company. Carers are all friendly and provide a sympathetic and supportive service to the whole family including our cats. We are all looked after with empathy, dignity and humour.
Thank you for the lovely review. All our team enjoy supporting you both, and the cats. We are very pleased you're happy with the service provided.
Couldn't ask for a better team or service. Always go the extra mile to make sure my brother is happy and comfortable. They have become part of the family and are much more than just his carers.
Thank you! It is a pleasure to provide care for your brother.
The staff are all very friendly and courteous and treat my mother with dignity and respect - in very difficult circumstances.
The management team go beyond what might reasonably be expected of them to ensure that all my mother's requirements - and there are many - are delivered. This includes any liaison with the doctor/ nurse and and coordination of prescriptions and medication in general.
The management team are also able to call on other support services when necessary.
Communication between myself and the management team is excellent with issues being resolved within 24 hours. This being via a messaging group.
Thank you for this review, it is a pleasure to be able to care for your mother.
Everyone I have met has been extremely polite and accommodating. A great service and a friendly team. Helpful would be an understatement! I have built up a very good working and personal relationship. The staff not only know your name but also your needs. They do anything I ask of them. Even some things that are outside their job description. They know me on a personal level and always seem concerned about me. I do feel very well looked after and in safe hands. I'd recommend them to anyone, any day.
Thank you very much for taking the time to provide feedback. Your kind words are much appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 July 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Qualis Home Care (Horsham & Crawley).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Qualis Home Care (Horsham & Crawley).
Meet the Team (3)
David is the Director and CQC Registered Manager for Qualis Home Care. David's responsibility is to oversee all aspects of the care provided by the Qualis Home Care team, support the business development, and manage finances.
David is committed to making sure that Qualis Home Care provides the very best domiciliary care in a person-centred way. He is proud to work alongside a fantastic team who are all delivering excellent care in the Horsham district.
Georgina is a Director of Qualis Home Care and Deputy Care Manager.
Georgina provides hands-on care in the community as well as supporting David the Registered Manager with Care Planning, and Recruitment.
Georgina has over 16 years experience of working in the care industry in a variety of different settings
Tracey is the Senior Care Coordinator for Qualis Home Care.
She started her career in care 8 years ago as a Home Care Assistant and has since grown in knowledge and skills.
Tracey oversees the Care coordination team, rostering, and staff management.
Tracey also very much enjoys working hands-on in the community and getting to know all the clients.
Frequently Asked Questions about Qualis Home Care (Horsham & Crawley)
How many Carers does Qualis Home Care (Horsham & Crawley) employ?
Qualis Home Care (Horsham & Crawley) employs 22 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Qualis Home Care (Horsham & Crawley) to verify any information. View our terms and conditions. Qualis Home Care (Horsham & Crawley) has an Enhanced Service - more info.