Loading...

Qualis Home Care (Horsham & Crawley)

Unit 120, Greens Farm, Rusper Road, Newdigate, Dorking, Surrey RH5 5DD
Qualis Home Care (Horsham & Crawley) Logo
Qualis Home Care (Horsham & Crawley) logo
Qualis Home Care (Horsham & Crawley), Dorking
Qualis Home Care (Horsham & Crawley), Dorking
Qualis Home Care (Horsham & Crawley), Dorking

Qualis Home Care is committed to providing high quality care where clients will be treated with dignity and respect by caring competent and compassionate staff.

The team provides care and support to adults living in their own homes in and around the Horsham and Crawley areas of West Sussex and Live-in care services anywhere in the South East of England.

Qualis Home Care provides person-centred care to everyone who uses their service,...  

Care Provided by Qualis Home Care (Horsham & Crawley)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £30.41 - £37.95
  • Weekly Live-in Care Fees: £1,350 - £1,775

Based on assessment and call duration

The price(s) shown are provided by the agency. Contact Qualis Home Care (Horsham & Crawley) for full pricing details and T&Cs.

Contact Qualis Home Care (Horsham & Crawley) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Qualis Home Care Ltd
  • Private Owned

Person in charge

  • David Barber (Manager)

Qualis Home Care (Horsham & Crawley) Reviews (18)

9.7

Qualis Home Care (Horsham & Crawley) has a Review Score of 9.7 (9.745) out of 10, based on 13 reviews in the last 2 years. Over all time Qualis Home Care (Horsham & Crawley) has 18 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Qualis Home Care (Horsham & Crawley)
Loading...
Showing 18 reviews matching selected criteria
Review from N P (Husband of Client) published on 8 May 2026 Submitted via Website
Overall Experience

Qualis have provided an excellent care service for my wife following an extended hospital stay. The carers have, in general arrived at the times expected and have been universally cheerful , kind and caring. The help given in dealing with the GP services and other general support activities is very much appreciated, helping me to navigate the new world in which we now operate. I would definitely recommend Qualis for any care needs you may have.

Reply from Georgina James, Marketing at Qualis Home Care (Horsham & Crawley)

Thank you so much for taking the time to share your experience. Our team is truly grateful for your kind words. We're committed to providing compassionate, reliable care, and it means a great deal to know we've made a positive difference for you and your wife. If you ever need anything or have suggestions on how we can support you even better, please don't hesitate to reach out.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R N (Client / Service User) published on 8 May 2026 Submitted via Website
Overall Experience

I am very pleased with the service that I received from Qualice Home Care. They care staff are very supportive and helpful.All the staff are very polite and friendly. They staff are always friendly and willing to help. The office staff are also very polite and friendly. Overall I am very impressed with the quality of care that I received.

Reply from Georgina James, Marketing at Qualis Home Care (Horsham & Crawley)

Thank you so much for sharing your experience with Qualice Home Care. We're delighted to hear that our care staff and office team have made such a positive impression. Knowing that you found everyone supportive, polite, and consistently willing to help means a great deal to us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Elaine L (Daughter of Client) published on 7 May 2026 Submitted via Website
Overall Experience
Qualis have been lovely with mum, carers are very nice.
It is very well run and communication is great, with an instant messaging group and app it makes it very easy to know what is going on, make changes etc.

Excellent at informing of any problems.

Reply from Georgina James, Marketing at Qualis Home Care (Horsham & Crawley)

Thank you so much for your lovely feedback. We're really glad to hear your mum is feeling well supported, and it's great to know our carers and communication tools make things easier for you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H S (Daughter of Client) published on 7 May 2026 Submitted via Website
Overall Experience

Very responsive, go the extra mile, clearly care and want to do the best for the person and family they are working with. Will do a range of tasks, not just personal care and have helped my mum with a whole host of things. Excellent communication. Reliable and proactive. I couldn't fault them and am so grateful mum found them!

Reply from Georgina James, Marketing at Qualis Home Care (Horsham & Crawley)

Thank you so much for sharing this wonderful feedback. Its lovely to hear how responsive and supportive youve found our team, and were really glad the carers have been able to help your mum with so many different tasks. Were especially pleased that our communication and reliability have made things easier for you. Your kind words mean a lot to all of us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from A L (Client / Service User) published on 21 January 2025 Submitted via Postal Card
Overall Experience
I was unfortunate in that I was born with a spinal deformity of Scoliosis and incomplete facet bones at L5/S1. I also developed spondylosis. Despite the insertion of titanium rods at L5/S1 I still have very restricted mobility. My wife was my carer for forty years but she died of Pulmonary Fibrosis after a very short illness.
As I needed assistance about the house a neighbour recommended Qualis Home Care, who have been my carers since March 2024.
They are the most kind and helpful ladies/girls that one could wish for. They are smart, polite, friendly, professional, reliable and efficient. I look forward to their visits and could not manage without them.

I have no hesitation in thoroughly recommending them.

Reply from Georgina James, Marketing at Qualis Home Care (Horsham & Crawley)

Thank you very much for your lovely review, it is a pleasure to be able to provide you with the support you need at home.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K B (Friend of Client) published on 6 December 2024 Submitted via Postal Card
Overall Experience

As a friend and health care professional myself I am so impressed by the care Qualis Home Care give. They go above and beyond. When you phone them with a query or concern the response is both compassionate and responsive. I would highly recommend them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Jamie Samuel M (Client / Service User) published on 19 August 2024 Submitted via Website
Overall Experience
I was referred by the Extra Care Housing Team Horsham WSCC. My Care has improved significantly. My health in recent years has markedly deteriorated due to untreatable Osteoporosis my L4 Lumber left side irretrievable damage surgery is not possible.
Vascular Dementia now becoming more noticeable Qualis Carers have experience supporting clients with patience as I also have OCD and Bipolar Affective Disorder type II.
Had a Malignant Melanoma removed near my Spine in 2022 and 2023 7 weeks of Linear Beam Radiotherapy for Prostate Cancer stage II. Am on 5 years of PSA Testosterone blood Surveillance.
I feel very safe under Qualis Home Care Ltd. My Bowel has been damaged due to intensive Radiation.

I highly recommend this Care Agency, especially to people with complex medical conditions.

Reply from Georgina James, Marketing at Qualis Home Care (Horsham & Crawley)

Thank you Jamie. We are all pleased to be providing a service to you that meets your care needs.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sheila B (Client / Service User) published on 19 June 2024 Submitted via Postal Card
Overall Experience

I can fully recommend Qualis Home Care. The staff are competent and completely reliable. They are caring and cheerful. I am completely satisfied with their service.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Linda P (Wife of Client) published on 19 June 2024 Submitted via Website
Overall Experience

My husband has been with Qualis for over one year. I can't fault any of the staff. They are all so caring. Nothing is ever too much trouble, and they are all totally reliable. They treat him with so much respect and relax him with the confidence they exude. I would recommend Qualis every time

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from S G (Nephew of Client) published on 11 June 2024 Submitted via Website
Overall Experience

Qualis are an excellent care company. They really do genuinely care. The carers are all excellent, and I would highly recommend anyone who is thinking of using them. You can be assured your loved one will be in very safe hands.

Reply from Georgina James, Marketing at Qualis Home Care (Horsham & Crawley)

Thank you so much your review is really appreciated. Providing care for her is a privilege, and the team all enjoy seeing her.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S C (Client / Service User) published on 6 June 2024 Submitted via Postal Card
Overall Experience

I was referred to Qualis Home Care this year, 2024 by the NHS. The care I am receiving from Qualis has enabled me to start finding my feet again when I returned home from the hospital. Their continued professionalism, kindness and daily visits have been a tremendous help to me in my present situation and I thank them for it.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D C (Wife of Client) published on 6 June 2024 Submitted via Postal Card
Overall Experience

My husband who has Alzheimer's and various health problems has excellent care from two very experienced carers. He needs the routine of the same carers otherwise he will become anxious and more confused.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Barry W (Client / Service User) published on 28 May 2024 Submitted via Postal Card
Overall Experience

A very good group of carers providing an impressive service, a very well-run company. Carers are all friendly and provide a sympathetic and supportive service to the whole family including our cats. We are all looked after with empathy, dignity and humour.

Reply from Georgina James, Marketing at Qualis Home Care (Horsham & Crawley)

Thank you for the lovely review. All our team enjoy supporting you both, and the cats. We are very pleased you're happy with the service provided.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Zoe B (Sister of Client) published on 31 July 2023 Submitted via Postal Card
Overall Experience

Couldn't ask for a better team or service. Always go the extra mile to make sure my brother is happy and comfortable. They have become part of the family and are much more than just his carers.

Reply from Georgina James, Marketing at Qualis Home Care (Horsham & Crawley)

Thank you! It is a pleasure to provide care for your brother.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A B (Son of Client) published on 6 July 2023 Submitted via Website
Overall Experience
Qualis Home Care have now been providing home care services to my mother for almost 12 months.
The staff are all very friendly and courteous and treat my mother with dignity and respect - in very difficult circumstances.
The management team go beyond what might reasonably be expected of them to ensure that all my mother's requirements - and there are many - are delivered. This includes any liaison with the doctor/ nurse and and coordination of prescriptions and medication in general.
The management team are also able to call on other support services when necessary.

Communication between myself and the management team is excellent with issues being resolved within 24 hours. This being via a messaging group.

Reply from Georgina James, Marketing at Qualis Home Care (Horsham & Crawley)

Thank you for this review, it is a pleasure to be able to care for your mother.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J B (Client / Service User) published on 31 May 2023 Submitted via Website
Overall Experience

Everyone I have met has been extremely polite and accommodating. A great service and a friendly team. Helpful would be an understatement! I have built up a very good working and personal relationship. The staff not only know your name but also your needs. They do anything I ask of them. Even some things that are outside their job description. They know me on a personal level and always seem concerned about me. I do feel very well looked after and in safe hands. I'd recommend them to anyone, any day.

Reply from Georgina James, Marketing at Qualis Home Care (Horsham & Crawley)

Thank you very much for taking the time to provide feedback. Your kind words are much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jackie A (Daughter of Client) published on 7 November 2022 Submitted via Website
Overall Experience

Qualis Home Care looked after my elderly mother for four years, from the time she had a fall, which made her bed-bound, until recently when she sadly passed away. Mum was 91 years old and also had late-onset Alzheimer's, so her care needs were fairly large. Throughout the whole of this time, as her needs changed, the lovely ladies (and men!) cared for her with such kindness, sensitivity and dignity that they truly made her last years the best they could be. I will always be thankful to them for all their help and would highly recommend them to anyone looking for care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Anne D (Sister of Client) published on 15 July 2022 Submitted via Postal Card
Overall Experience

Qualis Home Care are looking after my terminally ill brother and I could not manage without them. They are so kind and efficient and give me a lot of support as well. I know my brother is well looked after and I have absolute faith in them and highly recommend their services.

Reply from Georgina James, Marketing at Qualis Home Care (Horsham & Crawley)

Thank you very much for your review, it really is valued. It’s a pleasure to care for your brother and we are so pleased we are able to support you too.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 July 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Qualis Home Care (Horsham & Crawley).

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Qualis Home Care (Horsham & Crawley).

Meet the Team (3)

David Barber Job Title: Director & Registered Manager
David Barber

David is the Director and CQC Registered Manager for Qualis Home Care. David's responsibility is to oversee all aspects of the care provided by the Qualis Home Care team, support the business development, and manage finances.

David is committed to making sure that Qualis Home Care provides the very best domiciliary care in a person-centred way. He is proud to work alongside a fantastic team who are all delivering excellent care in the Horsham district.

Georgina James Job Title: Director & Deputy Care Manager
Georgina James

Georgina is a Director of Qualis Home Care and Deputy Care Manager.

Georgina provides hands-on care in the community as well as supporting David the Registered Manager with Care Planning, and Recruitment.

Georgina has over 16 years experience of working in the care industry in a variety of different settings

Tracey Giblett Job Title: Senior Care Coordinator
Tracey Giblett

Tracey is the Senior Care Coordinator for Qualis Home Care.

She started her career in care 8 years ago as a Home Care Assistant and has since grown in knowledge and skills.

Tracey oversees the Care coordination team, rostering, and staff management.

Tracey also very much enjoys working hands-on in the community and getting to know all the clients.

Frequently Asked Questions about Qualis Home Care (Horsham & Crawley)

How many Carers does Qualis Home Care (Horsham & Crawley) employ?

Qualis Home Care (Horsham & Crawley) employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Qualis Home Care (Horsham & Crawley) to verify any information. View our terms and conditions. Qualis Home Care (Horsham & Crawley) has an Enhanced Service - more info.