Fairest Care

38 St Peters Churchyard, Derby DE1 1NN
Review Us
9.6 6 Reviews
  • Fairest Care, Derby
Show Fairest Care on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Companionship
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Mental Health Condition

Funding & Fees

  • Hourly Visiting Care Fees: from £18.82

A mileage fee will apply to cover staff travel expenses. We are committed to minimizing travel between locations to keep these costs as low as possible.

These prices are only a guideline, please contact Fairest Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Fairest Care Ltd

Person in charge

  • Albert Biete (Registered Manager)
Are you the Owner/Manager of Fairest Care? View your Advertising Options

Fairest Care Reviews (6)

9.6

Fairest Care has a Review Score of 9.6 (9.572) out of 10, based on 6 reviews in the last 2 years. Over all time Fairest Care has 6 reviews.

Overall Experience

  • 6
  • 0
  • 0
  • 0
  • 0

Date Published

6
3
3
6
0

Review from Vinil R (Relative of Client) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to express the good work the staff do every day with genuine care and compassion. Most time they have to deal with the service users and their relatives like me. The provider education/information and assurance and encouragement while we experience anxiety, unknown future and hopelessness. They
all make a difference in their client lives and ours as we deal our own pain and difficulties. They sometimes go a second mile going beyond providing more than we expect in spite of the busyness. I've had a very good service and experience.

Reply from Samuel Okai, Technical Coordinator at Fairest Care

Thank you so much for your kind words and for taking the time to share your experience. We truly appreciate your recognition of the dedication and compassion our staff put into their work every day.Providing not only quality care but also reassurance and support to both our service users and their families is at the heart of what we do. We understand that this journey can be challenging, and we are honoured to be able to make a positive difference in your life and in the lives of those we care for.Your feedback motivates us to continue going the extra mile, and we are grateful for your trust in our service. If there's ever anything more we can do for you, please don't hesitate to reach out.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Melanie B (Friend of Client) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairest care has the most wonderful team of carers. They go above and beyond everyday to make sure our friend is well looked after. Nothing is to much trouble for them. The carers are always on time, polite and extremely kind. The mangers of the company are just as wonderful always keeping us up to
date. A lovely care company which I highly recommend.

Reply from Samuel Okai, Technical Coordinator at Fairest Care

Thank you for your kind words and recommendation! We're delighted to hear that our carers and team have made a positive impact. Providing compassionate and reliable care is our priority, and your feedback means so much to us. If you ever need anything, we're always here to help!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrew M (Son of Client) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can fully recommend fairest care as they where truly wonderful and caring with my mum even at the time as she passed away, and they always gave me plenty of advice whenever I needed it, so anyone needing any care don't look any further than fairest care.

Reply from Samuel Okai, Technical Coordinator at Fairest Care

Thank you for your heartfelt words and for trusting us with your mum's care. It was our privilege to support her and your family during such a difficult time. We truly appreciate your recommendation and are always here if you ever need anything.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from T R (Son of Client) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairest Care's staff have been consistently friendly and approachable. They offer advice as and when needed and are also ready to listen and take on board our comments and suggestions about their service. The carers are always punctual, arriving on time and when this is not the case we are either informed
by their central office by phone or the carers will explain the reason for any delay.
Their visits have become a welcome part of our day.

Reply from Samuel Okai, IT & Technical coordinator at Fairest Care

Thank you so much for your kind words and positive feedback! We are delighted to hear that our staff has been consistently friendly and approachable. Providing valuable advice and being receptive to your comments and suggestions is a cornerstone of our service, and we are glad it is making a positive impact. Punctuality is crucial to us, and we strive to ensure our carers arrive on time for every visit. We appreciate your understanding on the rare occasions when delays occur and are glad our communication has been effective in those instances. We are thrilled that our visits have become a welcome part of your day. Your satisfaction and well-being are our top priorities, and your feedback motivates us to continue delivering the best care possible. Thank you once again for your wonderful review!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Angie W (Daughter-in-law of Client) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairest Care is a family run business which shines through in everything they do. They treat their clients with care and dignity going above and beyond whatever is required of them. They keep us updated and answer any questions or queries we have promptly. I would highly recommend Fairest Care to anyone
who is looking for care to support a family member.

Reply from Samuel Okai, IT & Technical Coordinator at Fairest Care

Thank you for your heartfelt review! We are so pleased to hear that our family-run ethos shines through in our work. Treating our clients with care and dignity is at the core of our mission, and it's wonderful to know that this commitment is recognized and appreciated. We strive to go above and beyond in all we do, ensuring that we keep you informed and promptly address any questions or queries. Your recommendation means the world to us and reinforces our dedication to providing exceptional care. Thank you again for your kind words and for placing your trust in Fairest Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Nicola C (Daughter of Client) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care company is amazing
Really friendly and kind
I would highly recommend them
They always arrive with a big smile
They always arrive on time and find time to have a chat along side the care that they provide
A big thanks to all
Keep up the great work that you do

Reply from Samuel Okai, IT & Technical coordinator at Fairest Care

Thank you so much for your kind words and wonderful review! We are thrilled to hear that you find our care company amazing and that our team has made such a positive impact. It's heartwarming to know that our friendliness, punctuality, and personal touch have been appreciated. We strive to provide the best care possible, and it's incredibly rewarding to hear feedback like yours. Your recommendation means the world to us, and it motivates us to continue delivering the high level of service that our clients deserve. We will definitely share your kind words with the entire team. They will be delighted to hear that their efforts are making a difference and are being recognized. Thank you once again for your support and encouragement. We look forward to continuing to serve you with the same dedication and care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.6 (9.572)

Overview of Review Score

The Review Score of 9.6 (9.572) out of 10 for Fairest Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Fairest Care is calculated as follows: ( (35 Excellents x 5) + (1 Goods x 4) ) ÷ 36 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Fairest Care is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Fairest Care

What Type of Services does Fairest Care offer?

Fairest Care offers Home Care.

How many Carers does Fairest Care employ?

Fairest Care employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Fairest Care to verify any information. View our terms and conditions. Fairest Care has an Basic Service - more info.