Helping Hands Home Care (Cannock) delivers home care services across Cannock, Cannock Wood, Upper Longdon Hednesford, Heath Hayes, Burntwood, Chasetown, Great Wyrley, Cheslyn Hay Rugeley, Stafford, Penkridge
They have a team of care professionals who are committed to delivering high quality care that encompasses compassion, kindness and respect and is centred on the unique needs of each person they work with. They are able to offer care and support as...
Care Provided by Helping Hands Home Care (Cannock)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £34.55
- Weekly Live-in Care Fees: from £1,750
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
Contact Helping Hands Home Care (Cannock) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Helping Hands Home Care
- Private Owned
Person in charge
- Leanne Rogerson (Branch Care Manager)
Helping Hands Home Care (Cannock) Reviews (11)
Helping Hands Home Care (Cannock) has a Review Score of 9.5 (9.525) out of 10, based on 7 reviews in the last 2 years.
Over all time Helping Hands Home Care (Cannock) has 11 reviews.
I am always kept informed of any concerns and the app is so reassuring as it informs me what has happened at each visit and means that I no longer have to worry if mum has eaten.
Thank you from the bottom of my heart.
Thank you for taking the time to leave us such a thoughtful and heartfelt review, we really do appreciate it. We are delighted to read how supported your mum has felt from the very first meeting with the coordinator through to the ongoing care provided by the carers. It is especially...
My cleaner is excellent.She is very polite and is a very cheerful.Always on time.i can only repeat what have I have put.The service I have had upto now is well in line with what I signed up for and that is my view.
We are delighted to hear that your cleaner provides an excellent service and that she is polite, cheerful and always on time. It is encouraging to know that the service you have received so far has met your...
The care for our mum by using Helping Hands at Cannock has been outstanding. My mum initially started by having a few visits a week from carers and gradually these visits have increased to twice daily to assist with medicine, meals, shopping, collecting a newspaper and some friendly company. Communication is excellent, I can read about the visits and any issues online and if there are any particular problems we receive emails promptly. My sisters and I are very grateful to all the carers that visit mum and to the staff in the office that have all enabled mum to stay happily living in her home. Thank you
Good Afternoon,
Thank you for taking the time to leave us a review, we really do appreciate it. It is wonderful to hear that your mum has received such outstanding care from the team in Cannock and that the gradual increase in support has helped her continue living happily and independently at...
Unfortunately mum needs 3 visits a day now, so I have had to cancel Helping Hands as mum can't afford 3 visits daily.
I just hope the new carers will be as good and reliable.
Thank you do much for all your care and help in the past 18 months.
Kath,
We are saddened to hear you are no longer using our service but delighted knowing we provided nice, friendly and reliable care for your mum.
We wish you all the very best with your new provider.
Sue
From my very first phone call to the girls that come to my Father In laws home. They are all very professional, reliable and lovely and i have total faith in them. Thoroughly recommended to anyone who is looking for help for their loved ones.
Good Afternoon Debbie,
Thank you so much for your kind words, we really are very grateful.
We are delighted to hear that from your very first call through to the carers visiting your father-in-law, you've felt supported and confident in our service. Professionalism and reliability are what...
Overall all the girls are pleasant and polite.
I have been very pleased with all the carers that have visited me. There are so many things they will help you with.
Helping Hands have cared for my aunt and uncle for some months now. We are very pleased and happy with the care provided. Staff are friendly and helpful and flag any issues up immediately should we need to address something. Overall, very pleased that we chose to use Helping Hands.
When a rota is issued with timings, carers should make every effort to adhere to the times listed. Breakfast at 10.30 am or evening meal at 4.00 pm is not acceptable. when preparing meals please remember, as a general rule, elderly people do not have a huge appetite. Need better communication with the client before throwing away food and other items.
We found the experience of helping hands staff Cannock to be outstanding. The ease of communication was excellent and the service provided to my mum four times a day was outstanding with carers punctual, polite, personable and lovely with my mum who liked them all very much. The carers went beyond the call of duty and really showed they cared.
Thank you ever so much for leaving a fantastic review! I am beyond thrilled to hear how your mum liked our carers and that you found our communication and service to be so excellent. Always happy to help!
Best wishes
Very pleased with the service provided. All carers very pleasant and effective.
Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
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Awards / Recognitions (0)
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Meet the Team (1)
About me
Hello, I'm Leanne. I have been working for Helping Hands since September 2024.
As a branch care manager, my main role and responsibility are to ensure we provide our service users with high-quality service. To achieve this, I will meet with customers to gain feedback on regular basis, to ensure they are happy with our service, to meet with potential new customers face-to-face and support our wonderful care team to ensure they have regular supervision, appraisals and have the relevant training needed.
Experience and expertise
Manager. I previously supported branches with CQC inspections and mentoring staff. I’m passionate about providing high-quality care and keeping people in their homes.
I inherited an amazing team who share my values. We prioritise customer care, treating
them with dignity and respect, just as we would our own family. I’m excited to build on our existing relationships and contribute to the Cannock community.
Frequently Asked Questions about Helping Hands Home Care (Cannock)
How many Carers does Helping Hands Home Care (Cannock) employ?
Helping Hands Home Care (Cannock) employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Cannock) to verify any information. View our terms and conditions. Helping Hands Home Care (Cannock) has an Enhanced Service - more info.