Detailed Care

Chengate House, 61 Pepper Road, Leeds LS10 2RU
Review Us
8.0 3 Reviews
  • Detailed Care, Leeds
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Physical Disability

Good to Know

Owner

  • Detailed Care Ltd

Person in charge

  • Claire Caschetto (Manager)
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Detailed Care Reviews (3)

8.0

Detailed Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Detailed Care has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 1
  • 1
  • 2
Reviewer Connection to Detailed Care
  • 2
  • 1
Total of 3, showing 1-3
Review from P M (Daughter of Client) published on 25 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sisters and I have been looking after our 84-year-old father for quite some time. We all work and have grandchildren to consider so this was becoming too much for us to manage. We met with the manager and were impressed that their main concern was the welfare of the client and not monetary. We had
the same two care workers due to his confusion so that my father could become familiar with them and so more amenable to their visits. They treated him with respect and followed any instructions we left for them. We could contact the manager at any time and also had the flexibility to change days should we need to if any family events came up. We appreciated the personal care that they offered and are grateful for the time that they could help us out.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Dianne T (Daughter of Client) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I have been concerned about our father who is 96 and lived alone for a while. He has had quite a few falls and as we don’t live close we asked Detailed Care if they could make daily calls on him.
Since the manager and her team have been calling, Dad has been a lot more settled and we
are happy with the care he is receiving.
They are good company for him and his personal care has improved very much.
They go out of their way to do extra chores for him and will always stay over their slotted time if needed. If there is ever a problem, the manager is always in touch by text/call to let us know.
We are very happy with the service we receive for Dad and would recommend Detailed Care to anyone.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Bea C (Client) published on 26 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very efficient and pleasant, such obliging lovely girls who did everything that was needed to be done. We felt very safe and secure in their hands and would highly recommend them to anybody who needed detailed care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Detailed Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Detailed Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Detailed Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Frequently Asked Questions about Detailed Care

What Type of Services does Detailed Care offer?

Detailed Care offers Home Care.

How many Carers does Detailed Care employ?

Detailed Care employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Detailed Care to verify any information. View our terms and conditions. Detailed Care has an Basic Service - more info.