Colchester HomeCare Ltd

Office 4A, Little Green Offices, Elmstead Market, Colchester CO7 7EE
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8.4 3 Reviews
  • Colchester HomeCare Ltd, Colchester

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25

We deeply value our clients and strive to uphold and provide them with the utmost level of care possible. We pride ourselves on encouraging and fostering the development of the current and new skills of each individual team member. We provide them with ongoing training opportunities and care courses to guarantee that all our clients always receive quality care.
We are steadfast in adhering to our company values and most importantly the standards of the Care Quality Commission. We highly regard improving the quality of daily life for our clients. Compassion, patience and understanding are at the heart of our company’s culture.
We offer a variety of care packages to cater to all the care needs of our clients. We are flexible and will work with you to tailor care packages where necessary to ensure all client needs are met.


For more information please do not hesitate to give us a quick call or email. We look forward to hearing from you….

These prices are only a guideline, please contact Colchester HomeCare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Colchester HomeCare Ltd

Person in charge

  • Sharon Cutter (Manager)
Are you the Owner/Manager of Colchester HomeCare Ltd? View your Advertising Options
8.4

Colchester HomeCare Ltd has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years.
Over all time Colchester HomeCare Ltd has 3 reviews.

Overall Experience
  • 3
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Date Published
  • 3
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Reviewer Connection to Colchester HomeCare Ltd
  • 2
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Total of 3, showing 1-3
Review from Karen D (Daughter of Client) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Colchester Homecare have provided an excellent service for my elderly father, allowing him to remain independent and in his own home at the age of 93. The app information is always updated allowing my brother and myself to make sure that our dad is being looked after and provides some insight prior
to our visits. The carers are always polite and friendly and chat to dad whilst providing assistance as he needs it. My father has had a few falls in the past and broken both hips so his mobility is poor and he is less confident on his feet. We receive a copy of the rota each week, so we know which carers are coming and when.We can increase support as required which is useful if we need to. It really is a terrific service which can expand in the future as needs increase. Dads neighbours have also commented that the carers are friendly towards them too.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P H (Daughter of Client) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely small team of carers, which meant mother got to know them. Notification in advance of which carer is coming. Always prompt. I found the carers to be kind, gentle, and very caring. If they found a problem they would stay extra time and sort it out. Nothing was too much trouble. Management would
find cover at short notice if care needs to be changed. I found them approachable, caring, and knowledgeable.
Reply from Sharon Cutter, Registered Manager at Colchester HomeCare Ltd

Thank you so much for your feedback. We are grateful and appreciate you taking the time to share your experience with us. We are delighted that you both enjoyed our services.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A D (Client) published on 15 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The best service.
A good service for the best support out there.
Very friendly staff and very good service for people who have a different.
Very helpful.
Very good service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Colchester HomeCare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Colchester HomeCare Ltd is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Colchester HomeCare Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Colchester HomeCare Ltd

What Type of Services does Colchester HomeCare Ltd offer?

Colchester HomeCare Ltd offers Home Care.

How many Carers does Colchester HomeCare Ltd employ?

Colchester HomeCare Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Colchester HomeCare Ltd to verify any information. View our terms and conditions. Colchester HomeCare Ltd has an Basic Service - more info.