
Very friendly and professional service. Mum is very happy with the care she receivesNigel A(Son of Client/Service User)

The carers are excellent in all the many needs which are needed.Joan M(Client / Service User)

We are so grateful we found Neways at Home to care for our Mum. The carers were friendly, cheerful,Sarah P(Daughter of Client/Service User)

Very friendly and professional service. Mum is very happy with the care she receivesNigel A(Son of Client/Service User)

The carers are excellent in all the many needs which are needed.Joan M(Client / Service User)

We are so grateful we found Neways at Home to care for our Mum. The carers were friendly, cheerful,Sarah P(Daughter of Client/Service User)

Neways at Home - Home care & Live-in care services is a family run and CQC approved and rated GOOD service in Weymouth, Portland & Dorchester (May 2026). They provide compassionate, responsive and person-centred care that helps people remain independent and happy in the comfort of their own homes.
They are proud to offer responsive care services with the ability to receive care within 24 hours in most of the cases.
Their...
Care Provided by Neways at Home (Home Care & Live-in Care)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Please give a call or message to discuss your needs so we can arrange an assessment and discuss the costs in detail.
The price(s) shown are provided by the agency. Contact Neways at Home (Home Care & Live-in Care) for full pricing details and T&Cs.
Contact Neways at Home (Home Care & Live-in Care) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Neways at Home Ltd
- Private Owned
Person in charge
- Hannah Coles (Registered Manager)
Neways at Home (Home Care & Live-in Care) Reviews (35)
Neways at Home (Home Care & Live-in Care) has a Review Score of 9.8 (9.767) out of 10, based on 14 reviews in the last 2 years.
Over all time Neways at Home (Home Care & Live-in Care) has 35 reviews.
Neways at home have been excellent and have given us peace of mind. We live quite far from Weymouth and wanted an agency we could trust to care and support our dad. Dad's carers are fabulous and nothing is too much for them. They go above and beyond and have a great relationship with him; lots of humour and empathy. Dad has become less anxious since they have been coming to see him, he eats better and I know he is now taking his medication daily. He also looks forward to the visits. Myself and my brothers feel reassured that dad is being well cared for even though we are not near. This means so much. Thank you Neways.
Thank you for your kind review. We are delighted to hear that our support has given you and your family peace of mind. It means so much to know your dad enjoys our carers' visits and is feeling happier, more confident, and well supported. We will share your lovely feedback with the team. Thank you for trusting Neways at Home.
Very friendly and professional service. Mum is very happy with the care she receives. Neways always keeps me informed and are always happy to help with any extras I and my mother may require.
Thank you so much for your kind review. We are delighted to hear that you and your mother are receiving the service we strive to deliver. At Neways we endeavour to go the extra mile to ensure our clients are offered a service they deserve.
Great personal care provided to my husband whilst we were on holiday. Completed his peg feeds/medication and personal care . Great service, very reliable and local. Easier experience whilst on holiday
Thank you so much for your kind words and heartfelt appreciation! We are delighted to hear that our team provided reliable and compassionate care for your husband during your holiday.At Neways at Home, we understand how important it is to feel supported while away and we are proud to offer...
Good service and care.
Thank you so much for your kind words, it means a lot to us.At Neways at Home, we understand how important it is to feel supported while away, and we are proud to offer seamless, professional services that bring peace of mind to your loved ones and family. As a family-run home care company, we...
I continue to be happy with my experience to date.
Thank you so much for your kind words - we are truly grateful for your continued trust in us.At Neways at Home, we understand how important it is to feel supported while away, and we are proud to offer seamless, professional services that bring peace of mind to your loved ones and family. As a...
It was a challenging time when my mother-in-law became ill and needed further support. From the first contact, Neways explained everything and always communicated with us. As her health deteriorated, Neways were a constant support and increased the care supplied as required. Throughout her last day all the staff treated my mother-in-law with respect and dignity and allowed her to live her final days as she wished, at home. We couldn't have asked for better care and compassion. My mother enjoyed their company and was happy to see them every day.
Thank you so much for sharing such a heartfelt review. We are honored to have supported your family during a difficult time. At Neways at Home, we understand how important it is to feel supported & we are proud to offer seamless and professional services. As a family-run home care company, we...
The care my dad gets is fab, the carers are kind, I couldn't thank them enough my dad has a great rappor with them, also my mum got poorly and if it wasn't for one of your carers things could have been so different today.
Thank you so much for your kind and moving words. We are touched to hear how much our carers have meant to your family and that your dad has such a great rapport with them. Knowing that we could be there when your mum became poorly as well means so much to us all.At Neways at Home, we care deeply...
I have received the excellent care & attention for 10 months from Neways Care & attention & I have yet to find a fault in the care they provide. The carers are excellent in all the many needs which are needed. The arrival times are always on time so you can rely on them each day. The carer also does household & shopping jobs, which are very appreciated by clients which are unable to do these tasks. The office is managed by a very special lady & a call from a client is always answered.as soon as possible with a reply. Plus there are also multitude of tasks to be done. I would recommend. Neways home care to anyone in need of loving care & understanding.
Thank you so much for your wonderful feedback. It's been a real pleasure supporting you over the past 10 months, and your kind words mean so much to our carers and office team. We are so pleased to hear that our reliability, household support, and communication have made a positive difference in...
Following my mothers discharge from hospital, Neways have really stepped up as Mum now requires PEG feeds and nursing care in bed. Neways staff are exceptional, they are very reliable, going above and beyond every day and they have shown true kindness and care to my Mum during a very difficult time. Thank you Neways :)
Thank you so much for your thoughtful and generous 5 star review. We're truly grateful that you took the time to share your experience and it's heartening to know our carers could support your mum during such a challenging time.Providing reliable, compassionate care especially when complex needs...
I was in despair of finding decent care for my mum who has dementia. NewWays are excellent. They provide care and companionship & keep me informed. They treat my mum as a person, not a number. I feel my mum is being really well looked after.
Thank you so much JW for your kind and thoughtful words. This means a lot for me and my team and we love caring your mum. I am glad that Neways at Home could help when you were really in need of dementia care for your mum at home. We are committed to providing personalised and compassionate support...
The are that Neways at Home give my mum was fantastic. They took time to support her every need as her mobility worsened. I could not have asked for better carers and can only thank them all whole heartedly for their genuine dedication and enthusiasm.
Thank you so much for your lovely review. We are grateful for your kind words and glad that we were able to support your mum during a time of increasing need. It means a great deal to our team to know that the care we provided made a positive difference.As a team, we were all very fond of your Mum....
The care they have both received from Neways is exemplary all the care workers are so kind, nothing is too much trouble. I cannot fault them, + only wish we had transferred sooner.
Thank you so much for your lovely feedback. It's been an absolute pleasure caring for your mother-in-law and sister-in-law since their transfer to us from another care company. Glad to hear that you've found our team kind, supportive, and reliable - this means a lot to me and my team. .We always...
We are so grateful we found Neways at Home to care for our Mum. The carers were friendly, cheerful, professional, totally reliable and - most importantly - extremely kind and caring. They were supportive of us as family carers, and especially helpful whenever Mum was poorly. They were knowledgeable and able to offer advice on all aspects of care, with everything quietly and efficiently overseen and organised by the care manager. Thank you Neways!
Thank you so much for your generous and thoughtful feedback. We're truly grateful to have been entrusted with the care of your mum, and we're delighted to hear that our team made such a positive difference during your time with us.It's very rewarding to know that our carers were seen as friendly,...
Having the same regular carers means that small changes are noticed and acted upon and, where these are medical in nature, Neways are quick to respond and seek appropriate help.
I have found the carers to be patient and thoughtful. They have taken care to get to know my dad and understand how to approach his care needs where there might otherwise be resistance.
There is good communication between the carers, management and the family and I have found Neways to be proactive in suggesting ways that will further support Dad's emerging needs.
I can highly recommend them.
Neways at Home have been caring for my brother since he was discharged from hospital in October. They have been brilliant, giving an excellent standard of care, and supporting him well. They offer advice and experience, and lift a lot of the worry from my shoulders. They are knowledgeable, and happy to collaborate with other agencies. I am so glad we selected them, and I fully recommend them.
Really appreciate your time taken to write such a detailed five-star review about our carers and service. We are happy that we were able to help. Glad to know that we were able to make life a bit easier for you all.
Dad looks forward to their visits for the regular social contact as well as the great service they provide. Thank you to Team Neways!
Many thanks, Jon for such a great, five-star review. We are happy that we could offer care and support to your dad at home. Really appreciate the time taken for this.
Our experience of Neways has been excellent, the manager is really hands-on and empathetic, the carers are really lovely, and I have complete trust in them looking after my parents in a really caring way.
Thank you for the five-star review and recommendation. We really appreciate this, and this brings enormous energy to our team to continue to care for and support the community.
We are very pleased with the care that is being given to our mother. It has made her life much more comfortable and that has helped her be more relaxed. The addition of transport to, and support with, appointments away from home has also been a great help as well. It is just a shame that we cannot set up a direct debit to pay for the services and seem to have a small problem contacting the office to make payment by phone.
Thank you Chris for your time taken to give such a good review. We are always happy to help with appointments, shopping visits, etc. We are looking into ways of improving the payments especially with Direct Debit. We are currently looking for a bigger and better office space to improve our telephone payment systems.
We started using Neways a few months ago and the care has been brilliant for Mum's needs. The service and staff have been reliable and the communication excellent. Mum is always treated with respect by the carers and by using Neways' service it has helped the whole family.
Thank you so much for your lovely five-star review. Really appreciate your time taken to let us know how you feel about our service and the 'how did we do?' with our care. We are very happy about this and glad to know that we were able to make life a bit easier for you all.
I can certainly give this care company 5 stars. All the carers are very polite and friendly, they will accommodate your needs. With all the family living all over the country, Neways have given us peace of mind and trust to help look after my father-in-law. All the family are very happy with your service. Thank you.
Really appreciate your time taken to write such a detailed five-star review about our carers and service. We are happy that we were able to help. I have to say that your family is very supportive.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (50)
- 08 Aug 2026
Do you want to make a real difference and get paid? We are currently recruiting Home care assistants to support people in their own homes across Weymouth, Portland and Dorchester....
- 08 Aug 2026
We're delighted to welcome Aasiya Firoz as our new Home Care Assistant. Aasiya is passionate about providing compassionate, respectful care and is dedicated to helping people live safely and independently...
- 08 Aug 2026
Enjoy homemade cakes, friendly conversation and good company in a warm, welcoming atmosphere. Date: Friday, 28th August Time: 1:00 pm – 4:00 pm Place: 45 Easton Street, Portland Everyone is...
Awards / Recognitions (1)
- 31 May 2023Recipient: Neways at Home (Home Care & Live-in Care)
Accreditations
There are no accreditations posted yet for Neways at Home (Home Care & Live-in Care).
Meet the Team (9)

Sinto is our Director & CQC Nominated Individual who is responsible for the quality of service and business operations. He has 20+ years of experience in various capacities, such as Consultant and Business owner in various areas, such as Local Councils, Adult Social Care, Banking and Charity. Sinto has been actively involved in the home care and care home area for the last 8 years. Sinto has worked with various local community groups, such as the Director of Weymouth Carnival and several other charity groups. He has developed various community engagement programmes such as Community Bingos, Coffee mornings, etc. Sinto likes to explore people and places, reading all sorts of books and enjoys having a good balance between work and personal life.

Samantha Adkins, our Director of Care Services & Head of Compliance, is responsible for delivering a person-centred care plan, ensuring the service is compliant with CQC regulations and is responsible for the overall well-being of clients and staff. She has 20+ years of experience in caring for vulnerable adults and people living with dementia in the community, care homes and hospitals. She started her career as a Care Assistant and worked her way to the Senior Management role, and she enjoys implementing person-centred care wherever she works. She is qualified for the NVQ level 5 Diploma in Management and Leadership in Health and Social Care and has several other qualifications to her credit. She is a competent trainer and assessor and believes thorough training is key to looking after their clients like their own family members. She enjoys reading history and exploring people and places.

Hannah has started her career in care as a Home Care Assistant, progressed to Care Coordinator, and now she is the Registered Manager of Neways at Home. With 10 years of care experience, she enjoys implementing person-centred care for simple to complex needs and specialises in areas such as end-of-life and Dementia care. Daily, she leads the team of care coordinators, senior carers and carers, ensures the service is delivered as per the quality standards and is responsible for the overall well-being of clients and staff. She regularly works with Dorset Council, GPs, Dorset County Hospital and other professionals to make sure our clients receive the best care possible. She is progressing towards her NVQ level 5 in Health and Social Care. Hannah enjoys travelling and hanging out for good quality time with friends and family.

Sally has 36 years of experience in the care sector, having worked in care homes and home care services in roles ranging from care assistant to care manager. Her role focuses on working closely with clients and families to ensure the right care and support is in place. Outside of work, she enjoys gardening, baking and spending time with family.

With 19 years of experience in the healthcare industry, Clare Townsend is a dedicated and compassionate professional committed to enhancing the well-being of those in need. She holds an NVQ Level 2 in Health and Social Care and certifications in First Aid, Medication Administration, and Manual Handling. Specialising in personal care, medication administration, and independent living support, Clare has held leadership roles, including Team Leader and Care Coordinator, ensuring the highest standards of care. Reliable and flexible, she is passionate about making a meaningful difference in people's lives. Outside work, she enjoys community activities, learning new skills, and expanding her healthcare knowledge.

Gemma Bennett is our Training & Live-in Care Manager, bringing over five years of experience in the care sector and a strong commitment to delivering high-quality, person-centred care. Having progressed from Care Assistant to Care Compliance & Training Manager, she has a wealth of experience in training, compliance and person-centred care. Passionate about supporting and developing care professionals, Gemma is dedicated to helping our team grow while maintaining the highest standards of care for our clients.

Heather is our Senior Home Care Assistant at Neways at Home who specialises in Complex care and end-of-life care. She has 20+ years of experience in caring for children and adults. She finds her job really rewarding by supporting people to be independent in their own homes.
She is a nature-loving person who likes to walk, camping and trekking. She has NVQ level 2 in Health and Social care and works towards the next levels.

I went into a career in care as I felt like I had a lot to give to people who needed help. Seeing other carers having job satisfaction, knowing that they had made a difference to someone's life.
What do you enjoy most about working for Neways?I enjoy working for Neways as I feel listened to and totally valued.
We work as a team, and our individual skills are recognised and encouraged.

Novuyo is our Home Care Assistant and has 5+ years of experience in caring for children & adults. The driving force in her job is the appreciation from people whom she cares about. Smile in their faces with a feeling of gratitude boosts her every day. She has gained a degree in counselling and has immense experience in counselling people with behavioural changes. She likes to contribute to society by supporting people with mental health issues and Alzheimer's disease, and by motivating children with career guidance and counselling. She enjoys knitting blankets and scarves and presents them to clients during special occasions.
Frequently Asked Questions about Neways at Home (Home Care & Live-in Care)
How many Carers does Neways at Home (Home Care & Live-in Care) employ?
Neways at Home (Home Care & Live-in Care) employs 23 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Neways at Home (Home Care & Live-in Care) to verify any information. View our terms and conditions. Neways at Home (Home Care & Live-in Care) has an Enhanced Service -more info.