Neways at Home (Home Care & Live-in Care)

We started using Neways a few months ago and the care has been brilliant for Mum's needs. The service and staff have been reliable and the communication excellent. Mum is always treated with respect by the carers and by using Neways' service it has helped the whole family.

I can certainly give this care company 5 stars. All the carers are very polite and friendly, they will accommodate your needs. With all the family living all over the country, Neways have given us peace of mind and trust to help look after my father-in-law. All the family are very happy with your service. Thank you.

My experience with home care was wholly positive from beginning to end. Home care came to my help without any if’s or buts when all doors were closed to me. The carer who came to care for my sister was a delightful person, very caring and professional. Not only did she care for my poor ailing sister, but she was concerned also for myself.

I have nothing but praise for the carers that attend to Mum. Your attention to detail is second to none. I really appreciate the fact that if any changes in Mum's health occurs the GP is informed and if necessary, an appointment is made or medication is collected if it needs to be. Everyone that comes to Mum works to a very high standard and nothing ever seems to phase them. I wouldn't hesitate to recommend you all to anybody.

Very pleased with the care my mum is receiving. A competent, professional service catering for my mum's needs. When alterations to the care required have been needed, they have been carried out with the minimum of fuss and bureaucracy.

Neways at Home have provided wonderful care for my parents enabling two 90 year olds to stay living at home. The carers are kind, caring, considerate and very patient, ensuring my parents have the care they need. I would thoroughly recommend Neways at Home.

Friendly, efficient and good timekeeping.

I am so glad I found this agency, as they have provided an excellent service caring for my Mum with advanced Parkinson's. We have been using Neways at Home since last September, and they have adapted to suit my Mum's changing care needs. She now requires multiple visits a day, and it's so reassuring to know I have carers I can rely on, as I don't live locally. They have provided reassurance to my parents and go above and beyond. They always contact me with any concerns, and I know I can speak to someone at any time. I really can't recommend them enough.

Neways at Home has cared for both my mum and dad for several months. Both of my parents have had medical problems and the carers have been both very careful and astute when there has been a change or a problem concerning their health or well-being. I have never had any trouble contacting them and they have been flexible and supportive, especially in the last couple of weeks when it became obvious that my mum, who was terminally ill, didn't have long to live.

I can't fault Neways at Home in any way. They found a local carer for my father who has proven to be a godsend. They are kind, courteous and patient. I have no hesitation in recommending Neways to anyone looking for home care.

Thank you to all the lovely ladies who attended and assisted my mother following her broken arm and a subsequent further short stay in the hospital, after which it became clear that an increased level of assistance was required. We were impressed by the team's prompt attention to our changing circumstances and requirements. The carers have been professional, efficient and friendly throughout. Due to changing circumstances yet again, my parents have moved to a care home but we are very pleased with the support provided these last few months.

We have been using Neways at Home for weekly home visits for a couple of months and have been very impressed with the level of care, and the quality of company they have all provided to my dad. It is a lifeline for him to have visitors who look after his personal care, and provide a midday meal and much-needed stimulation and conversation. It is also a lifeline allowing me to leave the house for work for one day a week knowing Dad is in safe hands. Thank you to all who have been involved both in the initial setup and the weekly visits.

Would highly recommend the manager and her team.

In the short time the carers visited our home I was most impressed with all who attended to my husband, giving him great personal care, treating him with dignity and respect, being reliable, patient, friendly, chatting and getting to know him, bringing out his humour. The carers were all clean and well-presented. Top marks on personal hygiene. They became our friends too and were a pleasure to have in our home, hence it was hugs all around when they finished as my husband needed to into a care home.

A very big thank you to your team and particularly to the excellent carers who treated my mum with great kindness, respect and patience. Despite her reluctance to have carers in her home, mum soon accepted them and enjoyed their company. They made contact with me when concerned and responded appropriately to emergencies. I would not hesitate to recommend Neways to anyone looking for homecare.

Huge thank you for all your home care and professionalism shown to my parents with your caring and excellent time keeping noted at all times you bonded with my family and parents in a short period of time. Thanks for your understanding and patience.

Our carer has been excellent. The agency were very quick in replying and finding someone for us, it's been a real help. The agency made some good suggestions about the care and were perceptive and accommodating.