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Neways at Home (Home Care & Live-in Care)

Office E24A, Egdon Hall, Lynch Lane, Weymouth, Dorset DT4 9DN
Neways at Home (Home Care & Live-in Care) Logo
Neways at Home (Home Care & Live-in Care) logo
Neways at Home (Home Care & Live-in Care), Weymouth
Neways at Home (Home Care & Live-in Care), Weymouth
Neways at Home (Home Care & Live-in Care), Weymouth

Neways at Home - Home care & Live-in care services is a family run and CQC regulated service with family values at the heart of everything they do. They focus on finding "New Ways" to improve the quality of life for clients and prevent people from feeling isolated and lonely.

They were born from a small care home in Weymouth, Chestnuts Residential Home. With over 35 years of providing quality...  

Care Provided by Neways at Home (Home Care & Live-in Care)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £24.70 - £31.80
  • Weekly Live-in Care Fees: £1,080 - £1,400

Every requirement is unique so are the costs. The above rates give you a range of our costs.

Please give a call or message to discuss your requirements so we can arrange an assessment and discuss the exact costs.

The price(s) shown are provided by the agency. Contact Neways at Home (Home Care & Live-in Care) for full pricing details and T&Cs.

Contact Neways at Home (Home Care & Live-in Care) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Great Oak Tree Healthcare Ltd
  • Private Owned

Person in charge

  • Hannah Beth Coles (Registered Manager)

Neways at Home (Home Care & Live-in Care) Reviews (34)

9.8

Neways at Home (Home Care & Live-in Care) has a Review Score of 9.8 (9.827) out of 10, based on 16 reviews in the last 2 years. Over all time Neways at Home (Home Care & Live-in Care) has 34 reviews.

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Showing 34 reviews matching selected criteria
Review from Lois C (Daughter of Client) published on 10 October 2023 Submitted via Website
Overall Experience

I have nothing but praise for the carers that attend to Mum. Your attention to detail is second to none. I really appreciate the fact that if any changes in Mum's health occurs the GP is informed and if necessary, an appointment is made or medication is collected if it needs to be. Everyone that comes to Mum works to a very high standard and nothing ever seems to phase them. I wouldn't hesitate to recommend you all to anybody.

Reply from Tracy Ward, Wellbeing Coordinator at Neways at Home (Home Care & Live-in Care)

Many thanks for the great review and recommending us to others. Really appreciate your time taken for this.

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Review from Rob B (Son of Client) published on 5 October 2023 Submitted via Website
Overall Experience

Very pleased with the care my mum is receiving. A competent, professional service catering for my mum's needs. When alterations to the care required have been needed, they have been carried out with the minimum of fuss and bureaucracy.

Reply from Hannah Coles, Care Coordinator at Neways at Home (Home Care & Live-in Care)

Many thanks for the lovely review. Really appreciate it. We always try to keep our service as simple as possible.

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Review from Sarah B (Client / Service User) published on 25 July 2023 Submitted via Website
Overall Experience

Neways at Home have provided wonderful care for my parents enabling two 90 year olds to stay living at home. The carers are kind, caring, considerate and very patient, ensuring my parents have the care they need. I would thoroughly recommend Neways at Home.

Reply from Tracy Ward, Wellbeing Coordinator at Neways at Home (Home Care & Live-in Care)

Many thanks Sarah for your reviewing and recommending us to others. We are happy to serve your parents at home. Really appreciate your time taken for this.

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Review from Janet N (Client / Service User) published on 6 June 2023 Submitted via Postal Card
Overall Experience

Friendly, efficient and good timekeeping.

Reply from Tracy Ward, Wellbeing Coordinator at Neways at Home (Home Care & Live-in Care)

Many thanks, Janet, for reviewing us. Really appreciate it.

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Review from Claire S (Daughter of Client) published on 28 May 2023 Submitted via Website
Overall Experience

I am so glad I found this agency, as they have provided an excellent service caring for my Mum with advanced Parkinson's. We have been using Neways at Home since last September, and they have adapted to suit my Mum's changing care needs. She now requires multiple visits a day, and it's so reassuring to know I have carers I can rely on, as I don't live locally. They have provided reassurance to my parents and go above and beyond. They always contact me with any concerns, and I know I can speak to someone at any time. I really can't recommend them enough.

Reply from Tracy Ward, Wellbeing Coordinator at Neways at Home (Home Care & Live-in Care)

Thank you for such an in-depth review – it’s a great recommendation. There were a lot of changes in the care package, but we were able to support them. Specialist care eg (Parkinson’s) is always demanding, and family support and good communication are vital. You have always supported us with prompt...  

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Review from Helen W (Daughter of Client) published on 22 May 2023 Submitted via Website
Overall Experience

Neways at Home has cared for both my mum and dad for several months. Both of my parents have had medical problems and the carers have been both very careful and astute when there has been a change or a problem concerning their health or well-being. I have never had any trouble contacting them and they have been flexible and supportive, especially in the last couple of weeks when it became obvious that my mum, who was terminally ill, didn't have long to live.

Reply from Tracy Ward, Wellbeing Coordinator at Neways at Home (Home Care & Live-in Care)

Thank you for such a great, five-star review. We understand it’s struggling times and hope things will move on. We are happy that we could help your Mum and Dad, and they were a pleasure to work with. You have always listened to our advice and recommendations - many thanks for this.

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Review from Karol-Ann P (Daughter of Client) published on 18 May 2023 Submitted via Website
Overall Experience

I can't fault Neways at Home in any way. They found a local carer for my father who has proven to be a godsend. They are kind, courteous and patient. I have no hesitation in recommending Neways to anyone looking for home care.

Reply from Tracy Ward, Wellbeing Coordinator at Neways at Home (Home Care & Live-in Care)

Thank you for the five-star review and recommendation. We really appreciate this, and this brings enormous energy to our team to continue to care and support in the community. Many thanks for listening to our advice and accommodating changes whenever it was required.

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Review from A P (Daughter of Client) published on 18 May 2023 Submitted via Website
Overall Experience

Thank you to all the lovely ladies who attended and assisted my mother following her broken arm and a subsequent further short stay in the hospital, after which it became clear that an increased level of assistance was required. We were impressed by the team's prompt attention to our changing circumstances and requirements. The carers have been professional, efficient and friendly throughout. Due to changing circumstances yet again, my parents have moved to a care home but we are very pleased with the support provided these last few months.

Reply from Tracy Ward, Wellbeing Coordinator at Neways at Home (Home Care & Live-in Care)

Thank you for the lovely five-star in-depth review. We understand a lot of things have happened in the short duration which needed to change and accommodate the care to meet the situation. Happy that we could offer care and support for a short time. Many thanks for listening to us.

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Review from A P (Son of Client) published on 17 May 2023 Submitted via Website
Overall Experience

We have been using Neways at Home for weekly home visits for a couple of months and have been very impressed with the level of care, and the quality of company they have all provided to my dad. It is a lifeline for him to have visitors who look after his personal care, and provide a midday meal and much-needed stimulation and conversation. It is also a lifeline allowing me to leave the house for work for one day a week knowing Dad is in safe hands. Thank you to all who have been involved both in the initial setup and the weekly visits.

Reply from Tracy Ward, Wellbeing Coordinator at Neways at Home (Home Care & Live-in Care)

Thank you for the lovely review. We really appreciate this. We are glad that we were able to support and care for your father at home. He is very supportive and cooperative with our carers and enjoys the conversations. Many thanks for listening to our recommendations and accommodating whenever care changes are required.

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Review from Iain S (Son of Client) published on 14 May 2023 Submitted via Website
Overall Experience
We were really stuck for getting additional care and respite care for my mum, who has vascular dementia in November 2022.
Neways came up trumps with a great care package in mid-January 2023, and the manager, as well as the staff, have been brilliant.
They listen, advise, plan and then adapted what we needed as a care package to assist me as the main carer. I was doing ridiculous hours supporting my mum on top of paying her household bills, organising care, shopping, gardening etc. The burden Neways has lifted off my shoulders is greatly appreciated, and my mum gets on well with the carers!
The carers treat Mum well and let me know if there are any concerns.

Would highly recommend the manager and her team.

Reply from Tracy Ward, Wellbeing Coordinator at Neways at Home (Home Care & Live-in Care)

Thank you so much for the five-star review. We really appreciate this. We are glad we could support your mum so you are relieved from the daily care activities. Your mum is a pleasure to spend time with. Many thanks for listening and understanding our advice and recommendations – which is very important when planning and delivering care at home for people with dementia.

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Review from Janet W (Wife of Client) published on 30 March 2023 Submitted via Postal Card
Overall Experience

In the short time the carers visited our home I was most impressed with all who attended to my husband, giving him great personal care, treating him with dignity and respect, being reliable, patient, friendly, chatting and getting to know him, bringing out his humour. The carers were all clean and well-presented. Top marks on personal hygiene. They became our friends too and were a pleasure to have in our home, hence it was hugs all around when they finished as my husband needed to into a care home.

Reply from Hannah Coles, Care Coordinator at Neways at Home (Home Care & Live-in Care)

Thank you so much Janet for giving the five-star review and recommending us. Really appreciate your time taken for such a great comprehensive review about our staff and service. We are very happy that we were able to help you and family.

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Review from S C (Daughter of Client) published on 17 November 2022 Submitted via Website
Overall Experience

A very big thank you to your team and particularly to the excellent carers who treated my mum with great kindness, respect and patience. Despite her reluctance to have carers in her home, mum soon accepted them and enjoyed their company. They made contact with me when concerned and responded appropriately to emergencies. I would not hesitate to recommend Neways to anyone looking for homecare.

Reply from Retty Paul, Care Coordinator at Neways at Home (Home Care & Live-in Care)

Thank you so much for the lovely review. We are very proud about our carers. I can see that they have added a lot of value for you and your family. Many thanks for recommending Neways at Home.

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Review from A W (Son of Client) published on 1 September 2022 Submitted via Website
Overall Experience

Huge thank you for all your home care and professionalism shown to my parents with your caring and excellent time keeping noted at all times you bonded with my family and parents in a short period of time. Thanks for your understanding and patience.

Reply from Sinto Antony, Director at Neways at Home (Home Care & Live-in Care)
Thank you so much for the great review and kind words about our services. Really appreciate your time.

We are really happy that your family has enjoyed our care services.

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Review from R E (Son of Client) published on 1 September 2022 Submitted via Website
Overall Experience

Our carer has been excellent. The agency were very quick in replying and finding someone for us, it's been a real help. The agency made some good suggestions about the care and were perceptive and accommodating.

Reply from Sinto Antony, Director at Neways at Home (Home Care & Live-in Care)
Thank you so much for taking the time to write such a great review for us. Really appreciate it.

We are really happy that our suggestions regarding the care have helped.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (27)

News
  • Posted: Wednesday 13 May 2026Kind feedback shared on homecare.co.uk from a client’s daughter-in-law "It was a challenging time when my mother-in-law became ill and needed further support. From the first contact, Neways explained everything...
  • Posted: Tuesday 12 May 2026Simple puzzle activities can bring lots of joy and laughter into the room. Recently, one of our lovely new clients enjoyed spending time doing puzzles with our team member, Vicky....
  • Posted: Tuesday 12 May 2026We’re happy to be working in collaboration with Floral Couture by Jay on Abbotsbury Road, Weymouth. Jay is a Dorset-born multi award-winning florist with a genuine passion for flowers. He...

Awards / Recognitions (1)

Meet the Team (8)

Sinto Antony Job Title: Director Joined: 2022
Sinto Antony

Sinto is our Director & CQC Nominated Individual who is responsible for the quality of service and business operations. He has 20+ years of experience in various capacities, such as Consultant and Business owner in various areas, such as Local Councils, Adult Social Care, Banking and Charity. Sinto has been actively involved in the home care and care home area for the last 8 years. Sinto has worked with various local community groups, such as the Director of Weymouth Carnival and several other charity groups. He has developed various community engagement programmes such as Community Bingos, Coffee mornings, etc. Sinto likes to explore people and places, reading all sorts of books and enjoys having a good balance between work and personal life.

Samantha Jane Adkins Job Title: Director of Care Services & Head of Compliance Joined: 2020
Samantha Jane Adkins

Samantha Adkins, our Director of Care Services & Head of Compliance, is responsible for delivering a person-centred care plan, ensuring the service is compliant with CQC regulations and is responsible for the overall well-being of clients and staff. She has 20+ years of experience in caring for vulnerable adults and people living with dementia in the community, care homes and hospitals. She started her career as a Care Assistant and worked her way to the Senior Management role, and she enjoys implementing person-centred care wherever she works. She is qualified for the NVQ level 5 Diploma in Management and Leadership in Health and Social Care and has several other qualifications to her credit. She is a competent trainer and assessor and believes thorough training is key to looking after their clients like their own family members. She enjoys reading history and exploring people and places.

Hannah Coles Job Title: Registered Manager Joined: 2022
Hannah Coles

Hannah has started her career in care as a Home Care Assistant, progressed to Care Coordinator, and now she is the Registered Manager of Neways at Home. With 10 years of care experience, she enjoys implementing person-centred care for simple to complex needs and specialises in areas such as end-of-life and Dementia care. Daily, she leads the team of care coordinators, senior carers and carers, ensures the service is delivered as per the quality standards and is responsible for the overall well-being of clients and staff. She regularly works with Dorset Council, GPs, Dorset County Hospital and other professionals to make sure our clients receive the best care possible. She is progressing towards her NVQ level 5 in Health and Social Care. Hannah enjoys travelling and hanging out for good quality time with friends and family.

Sally Hopgood Job Title: Community Liaison Officer Joined: 2026
Sally Hopgood

Sally has 36 years of experience in the care sector, having worked in care homes and home care services in roles ranging from care assistant to care manager. Her role focuses on working closely with clients and families to ensure the right care and support is in place. Outside of work, she enjoys gardening, baking and spending time with family.

Clare Townsend Job Title: Deputy Manager Joined: 2024
Clare Townsend

With 19 years of experience in the healthcare industry, Clare Townsend is a dedicated and compassionate professional committed to enhancing the well-being of those in need. She holds an NVQ Level 2 in Health and Social Care and certifications in First Aid, Medication Administration, and Manual Handling. Specialising in personal care, medication administration, and independent living support, Clare has held leadership roles, including Team Leader and Care Coordinator, ensuring the highest standards of care. Reliable and flexible, she is passionate about making a meaningful difference in people's lives. Outside work, she enjoys community activities, learning new skills, and expanding her healthcare knowledge.

Heather Walker Job Title: Senior Carer & End of Life Care Expert Joined: 2023
Heather Walker

Heather is our Senior Home Care Assistant at Neways at Home who specialises in Complex care and end-of-life care. She has 20+ years of experience in caring for children and adults. She finds her job really rewarding by supporting people to be independent in their own homes.

She is a nature-loving person who likes to walk, camping and trekking. She has NVQ level 2 in Health and Social care and works towards the next levels.

Rachel Job Title: Senior Carer & Mentor Joined: 2022
Rachel
What led you into a career in care work?

I went into a career in care as I felt like I had a lot to give to people who needed help. Seeing other carers having job satisfaction, knowing that they had made a difference to someone's life.

What do you enjoy most about working for Neways?
I enjoy working for Neways as I feel listened to and totally valued.

We work as a team, and our individual skills are recognised and encouraged.

Novuyo Gumbwa Job Title: Home Carer Joined: 2023
Novuyo Gumbwa

Novuyo is our Home Care Assistant and has 5+ years of experience in caring for children & adults. The driving force in her job is the appreciation from people whom she cares about. Smile in their faces with a feeling of gratitude boosts her every day. She has gained a degree in counselling and has immense experience in counselling people with behavioural changes. She likes to contribute to society by supporting people with mental health issues and Alzheimer's disease, and by motivating children with career guidance and counselling. She enjoys knitting blankets and scarves and presents them to clients during special occasions.

Frequently Asked Questions about Neways at Home (Home Care & Live-in Care)

How many Carers does Neways at Home (Home Care & Live-in Care) employ?

Neways at Home (Home Care & Live-in Care) employs 23 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Neways at Home (Home Care & Live-in Care) to verify any information. View our terms and conditions. Neways at Home (Home Care & Live-in Care) has an Enhanced Service - more info.