Neways at Home (Home Care & Live-in Care)

Very friendly and professional service. Mum is very happy with the care she receives. Neways always keeps me informed and are always happy to help with any extras I and my mother may require.

Great personal care provided to my husband whilst we were on holiday. Completed his peg feeds/medication and personal care . Great service, very reliable and local. Easier experience whilst on holiday

Good service and care.

I continue to be happy with my experience to date.

It was a challenging time when my mother-in-law became ill and needed further support. From the first contact, Neways explained everything and always communicated with us. As her health deteriorated, Neways were a constant support and increased the care supplied as required. Throughout her last day all the staff treated my mother-in-law with respect and dignity and allowed her to live her final days as she wished, at home. We couldn't have asked for better care and compassion. My mother enjoyed their company and was happy to see them every day.

The care my dad gets is fab, the carers are kind, I couldn't thank them enough my dad has a great rappor with them, also my mum got poorly and if it wasn't for one of your carers things could have been so different today.

I have received the excellent care & attention for 10 months from Neways Care & attention & I have yet to find a fault in the care they provide. The carers are excellent in all the many needs which are needed. The arrival times are always on time so you can rely on them each day. The carer also does household & shopping jobs, which are very appreciated by clients which are unable to do these tasks. The office is managed by a very special lady & a call from a client is always answered.as soon as possible with a reply. Plus there are also multitude of tasks to be done. I would recommend. Neways home care to anyone in need of loving care & understanding.

Following my mothers discharge from hospital, Neways have really stepped up as Mum now requires PEG feeds and nursing care in bed. Neways staff are exceptional, they are very reliable, going above and beyond every day and they have shown true kindness and care to my Mum during a very difficult time. Thank you Neways :)

I was in despair of finding decent care for my mum who has dementia. NewWays are excellent. They provide care and companionship & keep me informed. They treat my mum as a person, not a number. I feel my mum is being really well looked after.

The are that Neways at Home give my mum was fantastic. They took time to support her every need as her mobility worsened. I could not have asked for better carers and can only thank them all whole heartedly for their genuine dedication and enthusiasm.

The care they have both received from Neways is exemplary all the care workers are so kind, nothing is too much trouble. I cannot fault them, + only wish we had transferred sooner.

We are so grateful we found Neways at Home to care for our Mum. The carers were friendly, cheerful, professional, totally reliable and - most importantly - extremely kind and caring. They were supportive of us as family carers, and especially helpful whenever Mum was poorly. They were knowledgeable and able to offer advice on all aspects of care, with everything quietly and efficiently overseen and organised by the care manager. Thank you Neways!

I can highly recommend them.

Neways at Home have been caring for my brother since he was discharged from hospital in October. They have been brilliant, giving an excellent standard of care, and supporting him well. They offer advice and experience, and lift a lot of the worry from my shoulders. They are knowledgeable, and happy to collaborate with other agencies. I am so glad we selected them, and I fully recommend them.

Dad looks forward to their visits for the regular social contact as well as the great service they provide. Thank you to Team Neways!

Our experience of Neways has been excellent, the manager is really hands-on and empathetic, the carers are really lovely, and I have complete trust in them looking after my parents in a really caring way.

We are very pleased with the care that is being given to our mother. It has made her life much more comfortable and that has helped her be more relaxed. The addition of transport to, and support with, appointments away from home has also been a great help as well. It is just a shame that we cannot set up a direct debit to pay for the services and seem to have a small problem contacting the office to make payment by phone.

We started using Neways a few months ago and the care has been brilliant for Mum's needs. The service and staff have been reliable and the communication excellent. Mum is always treated with respect by the carers and by using Neways' service it has helped the whole family.

I can certainly give this care company 5 stars. All the carers are very polite and friendly, they will accommodate your needs. With all the family living all over the country, Neways have given us peace of mind and trust to help look after my father-in-law. All the family are very happy with your service. Thank you.

My experience with home care was wholly positive from beginning to end. Home care came to my help without any if’s or buts when all doors were closed to me. The carer who came to care for my sister was a delightful person, very caring and professional. Not only did she care for my poor ailing sister, but she was concerned also for myself.