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Seven Hills Homecare has a Review Score of 8.5 (8.517) out of 10, based on 5 reviews in the last 2 years.
Over all time Seven Hills Homecare has 6 reviews.
The management are extremely helpful and there is never a problem contacting...
They are now like part of the family and we would have no hesitation in recommending Seven Hills Homecare.
Deborah
Seven Hills have been providing daily home visits to my Mum for a few years. The staff are very caring, look after the medication / prescription side of things and are happy to carry out any particular tasks that Mum needs. Mum is very comfortable with Seven Hills which matters to the family. Their...
Seven Hills have been providing daily home visits to my Mum for a few years. The staff are very caring, look after the medication / prescription side of things and are happy to carry out any particular tasks that Mum needs. Mum is very comfortable with Seven Hills which matters to the family. Their ability to flex the timing of particular visits around medical appointments has been appreciated, and the communication with myself/brothers has also been very good. I wouldn't hesitate to recommend Seven Hills.
Thank you Christopher, i will share your positive feedback with the staff team
Deborah
The service we receive is excellent. The staff we have are extremely friendly and kind, nothing...
The service we receive is excellent. The staff we have are extremely friendly and kind, nothing is too much trouble. They carry out any job that mum requires or asks to be done. They're also flexible with calls, especially when you have appointments or going out.
Unfortunately I was involved in a nasty car accident a few months ago and I couldn't see mum as much, and do the things I normally do for her, sevenhills have been excellent in helping out with extra duties eg cleaning, washing ect. I can't thank them enough.care.
Thank you for such a lovely review, we aim to go above and beyond were we can, we are pleased you are happy with the service we provide
Deborah
The care company lie about a lot of when in the hospital they don't take home on Friday, Saturday and Sundays they don't tell you that until there in the hospital, if your in more than 3 times which old people are prone to catching infections easily they will just get rid of you without notice....
The care company lie about a lot of when in the hospital they don't take home on Friday, Saturday and Sundays they don't tell you that until there in the hospital, if your in more than 3 times which old people are prone to catching infections easily they will just get rid of you without notice. Some of the carers are lovely and some still need a little training.
We take all feedback seriously; however, the statements made in your message are grossly inaccurate and do not reflect the facts of either the true situation or how our service operates.
Regarding hospital dischargers nowhere in our policies or procedures does it state we serve notice if someone...
We take all feedback seriously; however, the statements made in your message are grossly inaccurate and do not reflect the facts of either the true situation or how our service operates.
Regarding hospital dischargers nowhere in our policies or procedures does it state we serve notice if someone is admitted into hospital regardless of how many admissions and dischargers, we gave valid reasons (which was accepted by CHC Continuing Health Care) and agreed to the standard notice period of 1 month, however your new provider was able to commence sooner.
All our care workers are fully trained up-to the required level and above.
We pride ourselves on transparency, correct discharge procedures, and the consistent training of all our employees.
Both Seven Hills and CHC have no concerns and therefore consider this matter closed.
Seven Hills Homecare provided end-of-life home care for my mother and I can only say how amazing they were. They treated her with utter kindness and dignity and were professional throughout. They made an extremely difficult time all that much better, and for that, I owe them a sincere debt of...
Seven Hills Homecare provided end-of-life home care for my mother and I can only say how amazing they were. They treated her with utter kindness and dignity and were professional throughout. They made an extremely difficult time all that much better, and for that, I owe them a sincere debt of gratitude.
Thank you for the lovely review, it's been a pleasure to care for your relative and to meet your family. we do aim to make end-of-life care the best it can be within such difficult circumstances. Take care.
Our mum has only recently needed home care. For myself and my brother, handing over responsibility for medication and personal care was difficult. We need not have worried. The staff are excellent in every way. I write this on the day that snow has caused mayhem in South Yorkshire. I can’t tell you...
Our mum has only recently needed home care. For myself and my brother, handing over responsibility for medication and personal care was difficult. We need not have worried. The staff are excellent in every way. I write this on the day that snow has caused mayhem in South Yorkshire. I can’t tell you the relief when the phone rang this morning and Mum said the carer had arrived on time and her much-needed medication and personal care given. I could list more examples of them going above and beyond in order to help her. But instead, just say a big thank you.
Thank you.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Seven Hills Homecare employs 9 carers.
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