Helping Hands Home Care (Walsall), 60 Bridge Street, Walsall, West Midlands WS1 1JG

Care Provided by Helping Hands Home Care (Walsall)

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Nursing / Nurse Led Care

PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Catheter Care

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	From £34.55
Weekly Live-in Care	From £1,750

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Walsall) for full pricing details and T&Cs.

Contact Helping Hands Home Care (Walsall) to get a personalised quote:

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

Helping Hands Home Care
Private Owned

Person in charge

Jaspreet Nijjar (Branch Care Manager)

Helping Hands Home Care (Walsall) Reviews (6)

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9.3

Helping Hands Home Care (Walsall) has a Review Score of 9.3 (9.333) out of 10, based on 5 reviews in the last 2 years.
Over all time Helping Hands Home Care (Walsall) has 6 reviews.

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Showing 6 reviews matching selected criteria

Review from J D (Daughter of Client) published on 11 March 2026 Submitted via Website•

Overall Experience

Received an assessment,for my father whilst he was still in respite care. With the intent for him to return to his own home.
Very reassuring and friendly meeting, professional approach in all topics of discussion.
The help and advice has been key, with continuing support in the weeks ahead. Knowing that Dad will be seen every day,we will know he is safe and secure in his own home with monitoring on nutrition and well being.

I would recommend Helping Hands to any family that is looking for care and support.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Walsall)

Thank you for taking the time to leave us a review, we really do appreciate it. We are so pleased to hear that the assessment for your father was reassuring and that our professional and friendly approach has given you confidence as he prepares to return home. It is wonderful to know that the... Read more

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Joy P (Daughter of Client) published on 24 February 2026 Submitted via Website•

Overall Experience

I can not express how happy we are with the service. My sister and I were worried about dad's reaction to having "strangers" in the house, but he loves them. He was getting lost in his mind, but now he has a purpose to get up and a routine, which is helping him immensely. I have met one of the Managers and one carer. And both were lovely friendly people. I can not recommend Helping Hands enough.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Walsall)

Thank you very much for sharing such heartfelt feedback with us. We are truly delighted to hear how happy you and your sister are with the service, and that your dad has responded so positively to having support at home. Knowing that he now feels more settled, has a routine and a renewed sense of... Read more

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from G E (Daughter of Client) published on 4 September 2025 Submitted via Website•

Overall Experience

The service Helping Hands provides for my mother has been outstanding so far.They have been professional, friendly, caring, supportive, arrive on time and always a smile on their faces when entering our family home.
Mum mainly has the same carer every week for continuity however other ladies have attended to her and have been just as wonderful.

As a busy family home environment we would struggle without the help and support given to mum from all the team at Helping Hands Walsall.

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↩Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Walsall)

Thank you for taking the time to leave us a 5* review we really do appreciate it.

We are thrilled to hear the service your Mother has received from Helping Hands so far has been outstanding and the team have been supportive, caring, friendly and always arrive on time with a smile on their... Read more

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from John H (Client / Service User) published on 4 September 2025 Submitted via Website•

Overall Experience

My experience of Helping Hands homecare has generally been very good with one or two minor problems. I am sometimes annoyed to find that there are deviations from the supplied rota without notice. I propose to discuss one or two outstanding matters with a particular member of staff on his return from holiday as I think some things are best dealt with informally.
By and large I feel that Helping Hands is living up to the standard of service claimed and I am very pleased with the high standards of your carers (with one exception which I propose to discuss with a member of staff).

all I can say finally is generally well done and carry on the good work.

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↩Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Walsall)

Thank you for taking the time to leave us a Homecare review we really do appreciate it.
It is great to hear by large you feel Helping Hands Walsall is living up to the standard of services claimed with a high standard of carers.

We are sorry to hear there have been a few minor problems and an... Read more

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Suzanne F (Daughter of Client) published on 4 September 2025 Submitted via Website•

Overall Experience

There are no complaints from me. I get the rota on a weekly basis, reports of any issues with Mom. All in all I am very happy. Mom enjoys her additional trips to see the Senior Citizens Orchestra. I am happy in the knowledge that I have someone three times a week nipping in to see her in addition to my regular visits and daily phone calls. Great peace of mind

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↩Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Walsall)

Thank you for taking the time to leave us a 5/ 5 Homecare review, we really do appreciate it.
We are thrilled to hear you are happy in the knowledge someone is visiting your Mom three times a week, alongside your regular visits and phone call and this provides great peace of mind.

It is also... Read more

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J L (Client / Service User) published on 28 June 2023 Submitted via Review Postal Card•

Overall Experience

I have a different cleaner every week and they do what I ask them to do for one hour. Thank you.

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Staff

Care / Support

Management

No Rating

Treated with Dignity

Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Helping Hands Home Care (Walsall).

Meet the Team (1)

Tasleem BiJob Title Branch Care Manager

I have worked in homecare since 2017. I joined Helping Hands in 2024, and it is amazing to
finally work for an organisation that shares my passion for quality care.
When I‘m not leading my team in the office, I can be found exploring the hills and

mountains to enjoy the views. I‘ve walked the Great Wall of China, hiked Mount Etna, and hope to add Toubkal to my list by the end of 2025. Read less

Frequently Asked Questions about Helping Hands Home Care (Walsall)

How many Carers does Helping Hands Home Care (Walsall) employ?

Helping Hands Home Care (Walsall) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Walsall) to verify any information. View our terms and conditions. Helping Hands Home Care (Walsall) has an Enhanced Service -what an Enhanced Service includes.

Helping Hands Home Care (Walsall)

Care Provided by Helping Hands Home Care (Walsall)

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Nursing / Nurse Led Care

Other Care Provided

Funding & Fees

Daily Charges per Person

Funding Types Accepted

Good to Know

Group / Owner

Person in charge

Helping Hands Home Care (Walsall) Reviews (6)

Regulatory Rating

Care Quality Commission (CQC) Rating

News (0)

Awards / Recognitions (1)

Accreditations

Meet the Team (1)

Frequently Asked Questions about Helping Hands Home Care (Walsall)

How many Carers does Helping Hands Home Care (Walsall) employ?