Melru Healthcare Edgbaston

Quadrant Court, 49 Calthorpe Road, Edgbaston, Birmingham B15 1TH
Review Us
8.5 2 Reviews
  • Melru Healthcare Edgbaston, Birmingham
Melru Healthcare Edgbaston provides professional staff to the public sector within the UK.

At the very core, Melru Healthcare provide a high quality, person centred and affordable service to clients. Ensuring you or your loved ones are looked after and supported to live an as independent life as possible is the aim. Thorough discussions of requirements will be had upon consultation and then Melru offer the best solutions and advice to provide peace of mind and comfort to families.

All staff are well trained and highly experienced, allowing Melru to tailor the care packages to suit your needs.

Melru offers many different care services from live-in care, specialist support to supported living and complex care.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £23.35

These prices are only a guideline, please contact Melru Healthcare Edgbaston to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Patricia Buzuzi (Manager)

Melru Healthcare Edgbaston Reviews (2)

8.5

Melru Healthcare Edgbaston has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Melru Healthcare Edgbaston has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 0
  • 2
  • 0
Reviewer Connection to Melru Healthcare Edgbaston
  • 1
  • 1
Total of 2, showing 1-2
Review from Debra C (Daughter of Client) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Contacted the manager to ask that the carer could wash my mom’s hair and ensure she had nice clean clothes as she was coming to stay at mine for the weekend. Once again, my request was honoured. I would just like to say a big thank you to the care staff and management for all their kindness care and
compassion.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jenny R (Sister of Client) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Melru Healthcare were exceptional in meeting the healthcare needs of our brother who wished to remain independent in his own home. They kept us fully informed of any issues and were readily available when issues arose. I would certainly recommend them to anyone in a similar situation. The staff were
caring and competent and completely trustworthy. They quickly established a rapport with our brother and he looked forward to their visits. We are very grateful for their dedication and service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Melru Healthcare Edgbaston is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Melru Healthcare Edgbaston is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Melru Healthcare Edgbaston is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Melru Healthcare Edgbaston

What Type of Services does Melru Healthcare Edgbaston offer?

Melru Healthcare Edgbaston offers Home Care.

How many Carers does Melru Healthcare Edgbaston employ?

Melru Healthcare Edgbaston employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Melru Healthcare Edgbaston to verify any information. View our terms and conditions. Melru Healthcare Edgbaston has an Enhanced Service - more info.