Excellence Healthcare Services Ltd. is a leading domiciliary care agency dedicated to providing compassionate and professional care services across Mole Valley, Epsom and Ewell, Kingston. Founded with a commitment to enhancing the quality of life for clients, the team specialises in delivering personalised care solutions that cater to the unique needs of individuals requiring assistance in their own homes.
Services encompass a comprehensive range of care options, including personal care, companionship,...
Excellence Healthcare Services Ltd. is a leading domiciliary care agency dedicated to providing compassionate and professional care services across Mole Valley, Epsom and Ewell, Kingston. Founded with a commitment to enhancing the quality of life for clients, the team specialises in delivering personalised care solutions that cater to the unique needs of individuals requiring assistance in their own homes.
Services encompass a comprehensive range of care options, including personal care, companionship, medication management, and specialised support for conditions such as dementia and disabilities. The company takes pride in its team of skilled and empathetic caregivers who undergo rigorous training and are dedicated to upholding the highest standards of care.
Excellence Healthcare Services Ltd. prioritises the well-being and dignity of clients, fostering independence and promoting a safe and supportive home environment. A holistic approach ensures that each client receives individualised attention and care that meets their specific requirements and preferences.
Committed to excellence in every aspect of their operations, Excellence Healthcare Services collaborates closely with families, healthcare professionals, and community stakeholders to ensure seamless care coordination and optimal client outcomes. The mission is to empower clients to live comfortably and confidently in their homes while receiving the highest quality of care.
Excellence Healthcare Services Ltd. is licensed, accredited, and trusted within the community for its reliability, integrity, and unwavering commitment to exceptional care standards. Whether you or your loved ones require short-term assistance or ongoing care management, the team is there to provide compassionate care solutions that exceed expectations.
Care Provided by Excellence Healthcare Services Ltd (Chessington)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£26.20 - £30
Weekly Live-in Care
£1,300 - £1,800
Kindly contact the office to be provided with a correct quote.
Our prices vary according to the type of care being provided.
The price(s) shown are provided by the agency. Contact Excellence Healthcare Services Ltd (Chessington) for full pricing details and T&Cs.
Contact Excellence Healthcare Services Ltd (Chessington) to get a personalised quote:
Excellence Healthcare Services Ltd (Chessington) has a Review Score of 9.7 (9.705) out of 10, based on 13 reviews in the last 2 years. Over all time Excellence Healthcare Services Ltd (Chessington) has 14 reviews.
Reviewer Connection to Excellence Healthcare Services Ltd (Chessington)
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Showing 14 reviews matching selected criteria
Review from Jem C (Friend of Client) published on 28 April 2026 Submitted via Website•
Overall Experience
We would like to extend our heartfelt thanks to the entire team for the care and kindness you have shown in looking after such a lovely couple in Surrey.
We are especially grateful to Miriam, Charity, Izzy, and Olive for their compassion, support, and dedication-it has meant so much to...
We would like to extend our heartfelt thanks to the entire team for the care and kindness you have shown in looking after such a lovely couple in Surrey.
We are especially grateful to Miriam, Charity, Izzy, and Olive for their compassion, support, and dedication-it has meant so much to us.
With sincere appreciation,
Jem
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Review from Penny P (Mother-in-law of Client) published on 24 November 2025 Submitted via Website•
Overall Experience
I am so grateful for the care and support you gave Margaret and myself, your carers have been excellent, and your management has been excellent too. We are very happy with the service that you provided for mum, keeping her fed and watered, clean and tidy, healthy and happy. She liked you all very...
I am so grateful for the care and support you gave Margaret and myself, your carers have been excellent, and your management has been excellent too. We are very happy with the service that you provided for mum, keeping her fed and watered, clean and tidy, healthy and happy. She liked you all very much. I thank you for letting me know what she needed, contacting me for any concerns that you had with her. I wasn't always able to get to mums everyday but I had peace of mind that you were there for her. Also you were in touch with the surgery which was a big help. Thanks again for all that you have done for us.
↩Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)
Thank you so much, Penny, for your heartfelt review. We are truly grateful for your kind words. It has been a privilege offering our support to you.
Thank you for trusting Excellence Healthcare Services. We wish you and your family all the very best.
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Review from Jane L (Niece of Client) published on 21 November 2025 Submitted via Website•
Overall Experience
All staff from management, admin and carers are highly professional in all aspects of their services . They certainly live up to the title of the company and provide an excellent service. They are very respectful and caring, treating clients like family. The carers have become an extension of our...
All staff from management, admin and carers are highly professional in all aspects of their services . They certainly live up to the title of the company and provide an excellent service. They are very respectful and caring, treating clients like family. The carers have become an extension of our family and we couldn't care for our loved one at home without their support. They go the extra mile and nothing is beyond their ability and service. We are so grateful for all they bring and for all they do.
We highly recommend Excellent Healthcare services.
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Review from A Z (Client / Service User) published on 27 March 2025 Submitted via Postal Card•
Overall Experience
I broke my hip and was given 4 weeks of reablement services. Excellent Healthcare was allocated for my care. I couldn't ask for more. From start to finish, everything went well. The service has been brilliant. I will miss seeing my carers every morning. Thanks to the manager for checking on me...
I broke my hip and was given 4 weeks of reablement services. Excellent Healthcare was allocated for my care. I couldn't ask for more. From start to finish, everything went well. The service has been brilliant. I will miss seeing my carers every morning. Thanks to the manager for checking on me every week. I have regained my independence now but will surely use your service again if needed.
↩Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)
Thank you for your kind words and we wish you all the best.
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Review from M L (Daughter of Client) published on 27 March 2025 Submitted via Postal Card•
Overall Experience
My mum is happy with her carers. If mum is happy, then so are we. The carers are not only professional but also compassionate, making a real difference in her daily life. We feel grateful for the excellent support and care provided by the team at Excellent Healthcare Services.
My mum is happy with her carers. If mum is happy, then so are we. The carers are not only professional but also compassionate, making a real difference in her daily life. We feel grateful for the excellent support and care provided by the team at Excellent Healthcare Services.
↩Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)
Thank you for your kind words! We're delighted to hear that your mum is happy with our care. Our team is dedicated to providing compassionate and professional support, and we truly appreciate your trust in us.
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Review from J E (Niece of Client) published on 19 March 2025 Submitted via Postal Card•
Overall Experience
Excellent Healthcare have been looking after my aunt with a live in are for a year. With her age and medical conditions my aunt isn't always the easiest person to deal with, but her carer is always patient. She makes sure she takes her meds and foods, her clothes are washed and ironed transport is...
Excellent Healthcare have been looking after my aunt with a live in are for a year. With her age and medical conditions my aunt isn't always the easiest person to deal with, but her carer is always patient. She makes sure she takes her meds and foods, her clothes are washed and ironed transport is organised to take her doctors appointments etc, and now her home is always clean and tidy. The whole team at Excellent Health are kind and professional and I thank them for all they do.
↩Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)
Thank you so much for your kind words and for trusting Excellent Healthcare to care for your aunt. We understand that every individual has unique needs, and we're committed to providing patient, compassionate, and professional care at all times. It's wonderful to hear that her carer has been able...
Thank you so much for your kind words and for trusting Excellent Healthcare to care for your aunt. We understand that every individual has unique needs, and we're committed to providing patient, compassionate, and professional care at all times. It's wonderful to hear that her carer has been able to support her so well, ensuring her comfort and well-being. Your appreciation means a lot to our team, and we remain dedicated to delivering the highest standard of care.
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Review from J A (Daughter of Client) published on 19 February 2025 Submitted via Website•
Overall Experience
My father and mother were both suddenly unable to look after themselves. My sister and I live overseas and had to quickly arrange care from a distance. We called Excellence Healthcare randomly. From that first phone call they were kind, responsive, professional and very effective. I have never...
My father and mother were both suddenly unable to look after themselves. My sister and I live overseas and had to quickly arrange care from a distance. We called Excellence Healthcare randomly. From that first phone call they were kind, responsive, professional and very effective. I have never before found a service to be so quick to respond and so effective. Our situation became quite fluid/chaotic as my mother went into hospital and never returned. Initially, my father needed assistance from one healthcare worker a day to three visits a day and we added on services at pace as he deteriorated. Excellence Healthcare responded with flexibility to our situation and also supported my sister and me as we managed our emotional journey to look after our parents. I will never be able to express how grateful we are to Excellence Healthcare and its team - they were quite simply amazing. Ever grateful.
↩Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)
Thank you for your heartfelt review. We truly appreciate your kind words and are glad to hear that our team at Excellence Healthcare was able to provide the support you and your family needed during such a challenging time. We wish you all the best in the future.
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Review from Julie P (Daughter of Client) published on 23 January 2025 Submitted via Website•
Overall Experience
I was impressed with Excellence Healthcare's professionalism and the level of true care provided to my elderly parents. Excellence Healthcare associates and carers responded immediately and set actions in motion, upon receiving our urgent request for a daily caregiver for my father. I will be...
I was impressed with Excellence Healthcare's professionalism and the level of true care provided to my elderly parents. Excellence Healthcare associates and carers responded immediately and set actions in motion, upon receiving our urgent request for a daily caregiver for my father. I will be forever grateful.
↩Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)
Thank you for your kind words. We are delighted to have been able to support your family during a crucial time. Your gratitude means so much to our team.
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Review from Gillian H (Client / Service User) published on 9 January 2025 Submitted via Postal Card•
Overall Experience
I have been with my carer for long and this is very professional. My carer is very skilled, knows exactly what I want and respect my choices. I am very grateful for what they do for me. The management always call me and visit me to make sure that everything is ok. I can't thank this company enough....
I have been with my carer for long and this is very professional. My carer is very skilled, knows exactly what I want and respect my choices. I am very grateful for what they do for me. The management always call me and visit me to make sure that everything is ok. I can't thank this company enough. I am happy with my carer and all the carers that come to look after me when my carer is on holiday. I recommend this company to anyone looking for care.
↩Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)
Thank you for your kind and thoughtful review. We are delighted to hear that you are happy with the care and support provided by your carer and our team. At Excellence Healthcare Services, we take pride in delivering personalised, professional care that respects our clients choices and preferences....
Thank you for your kind and thoughtful review. We are delighted to hear that you are happy with the care and support provided by your carer and our team. At Excellence Healthcare Services, we take pride in delivering personalised, professional care that respects our clients choices and preferences. Your feedback inspires us to continue providing the high standard of care you deserve. Thank you for your trust and recommendation it means a lot to us!
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Review from Edward M (Son of Client) published on 27 December 2024 Submitted via Postal Card•
Overall Experience
I am pleased with Excellence Healthcare Services Ltd. The staff are friendly and personable. They are sympathetic and they know how to care for my mum. Whenever anything needs to be adjusted the team is fast to respond. I would definitely recommend Excellence Healthcare Services Ltd to anyone out...
I am pleased with Excellence Healthcare Services Ltd. The staff are friendly and personable. They are sympathetic and they know how to care for my mum. Whenever anything needs to be adjusted the team is fast to respond. I would definitely recommend Excellence Healthcare Services Ltd to anyone out there who needs care for their loved one.
↩Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)
Thank you for your kind words and support. We're delighted to hear that our team has been able to care for your mum so well. Your recommendation means so much to us.
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Review from Helen B (Wife of Client) published on 19 December 2024 Submitted via Website•
Overall Experience
Excellence Healthcare have been looking after my husband for the last 10 months. Our experience with them is truly excellent and I highly recommend them to anyone looking for a home care provider. The caregivers are incredibly attentive, highly skilled, professional and kind, tailoring their...
Excellence Healthcare have been looking after my husband for the last 10 months. Our experience with them is truly excellent and I highly recommend them to anyone looking for a home care provider. The caregivers are incredibly attentive, highly skilled, professional and kind, tailoring their approach to meet my husband's unique and complicated needs. The communication with the Staff and Management in the office is second to none - friendly, professional, clear, open, and genuinely caring. Care workers and staff go above and beyond and I know that my husband is receiving the best care possible. Thank you to everyone working there, we feel very lucky to have found you.
↩Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)
Thank you so much for your kind words and heartfelt review. We are truly honoured to care for your husband and grateful for your trust in us. Our team takes pride in providing tailored, compassionate, and professional care, and it means the world to hear your appreciation. Well continue to go above and beyond for your family. Thank you for choosing Excellence Healthcare!
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Review from J P (Client / Service User) published on 1 November 2024 Submitted via Postal Card•
Overall Experience
Invaluable help. Kind and smiling carers. Having the same main carers really built up trust and friendship.
Invaluable help. Kind and smiling carers. Having the same main carers really built up trust and friendship.
↩Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)
Thank you so much for your kind words! Were thrilled to hear that our carers made a positive difference in your experience. Consistency and trust are incredibly important to us, and were so glad to know that having regular carers helped build a strong and supportive bond. Your feedback inspires us...
Thank you so much for your kind words! Were thrilled to hear that our carers made a positive difference in your experience. Consistency and trust are incredibly important to us, and were so glad to know that having regular carers helped build a strong and supportive bond. Your feedback inspires us to keep delivering the compassionate and reliable care we strive for every day. Thank you for choosing Excellence Healthcare Services!
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Review from E C (Client / Service User) published on 1 October 2024 Submitted via Postal Card•
Overall Experience
During the 17 days, I had very good help from 5 ladies who were very professional and kind.
During the 17 days, I had very good help from 5 ladies who were very professional and kind.
↩Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)
Thank you for your kind review. Kindness is truly at the core of what we do and we're glad it made a difference for you. At Excellence Healthcare Services, we are committed to providing compassionate and personalized care to all. Your feedback inspires us to continue delivering the best care possible. Thanks again for sharing your experience!
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Review from Frank F (Son of Client) published on 3 July 2024 Submitted via Website•
Overall Experience
My mum with dementia received excellent service from the team at Excellence Healthcare Services. They were attentive to both our mothers and our needs and special thanks must go to her carer who was outstanding. Both of her two other carers also deserve a mention for all their efforts to manage our...
My mum with dementia received excellent service from the team at Excellence Healthcare Services. They were attentive to both our mothers and our needs and special thanks must go to her carer who was outstanding. Both of her two other carers also deserve a mention for all their efforts to manage our expectations which they did. We wish this care company the very best in all their endeavours.
A big thank you from us.
↩Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)
I sincerely appreciate your kind review. It was a privilege to have the opportunity to provide services to your family. Thank you once again for your feedback.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 April 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
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Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Excellence Healthcare Services Ltd (Chessington).
Meet the Team (1)
Happiness ChidarikireJob Title Registered ManagerJoined 2021
Introducing Our Founder: Happiness Chidarikire
From a compassionate care worker to a visionary leader, meet Happiness Chidarikire—the dynamic force...
Introducing Our Founder: Happiness Chidarikire
From a compassionate care worker to a visionary leader, meet Happiness Chidarikire—the dynamic force behind Excellence HealthCare Services Ltd.
Happiness began her inspiring journey on the front lines of healthcare, providing dedicated support as a care worker. Her genuine passion for making a difference propelled her forward, and she quickly rose through the ranks to become a field supervisor, care coordinator, and eventually a care manager. Each role enriched her expertise and deepened her commitment to excellence.
With a wealth of experience acquired over the years, Happiness recognized a profound opportunity to elevate the standard of care within the community. This realization sparked her venture into founding Excellence HealthCare Services Ltd. Her goal? To revolutionize healthcare services by blending innovative practices with heartfelt compassion.
Under Happiness's leadership, we're not just offering care—we're delivering exceptional experiences that empower and uplift our clients. Her unwavering dedication to excellence drives us to set new benchmarks in the industry.
Join us on this exciting journey as we redefine healthcare, guided by Happiness's passion, expertise, and infectious enthusiasm. At Excellence HealthCare Services Ltd., we're committed to making a lasting impact—one compassionate act at a time.
Frequently Asked Questions about Excellence Healthcare Services Ltd (Chessington)
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