Baseobs Care Ltd

Office 5 Corby Business Centre, Eismann, Corby NN17 5ZB
Review Us
6.0 2 Reviews
  • Baseobs Care Ltd, Corby

Care Provided

Personal Care & Household Services

  • Washing & Dressing
  • Domestic Services / Home Help

Other Care Provided

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Baseobs Care Ltd

Person in charge

  • Mazviita Mukarakate (Manager)
6.0

Baseobs Care Ltd has a Review Score of 6.0 (6.000) out of 10, based on 2 reviews in the last 2 years. Over all time Baseobs Care Ltd has 2 reviews.

Overall Experience

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Date Published

2
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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Baseobs Care company, having been a service user myself for well over a year. The management and staff are exemplary in every respect. They are first class communicators, and go the extra mile to make sure clients needs are met. The carers are skilled, kind, caring and
courteous at all times. That cannot be easy at times. But they have never failed, always maintaining the very high standards of care and kindness. Only the truly dedicated can do their jobs as well as these care staff do. I am so glad I chose this firm and would not hesitate in giving them 100% star rating.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 1.0 out of 5

Don't waste your time with them.
Don't trust all of the staff who works there are not the best, rude and lie.
They don't turn up on time, leave early . They ask for money. Open the door while family members on the toilet and the door was shut and a sign saying "don't open". Open front door with dogs
standing at the front door with no awareness (if the dogs got out would be very cross). Don't put cotsides up, had a seizure then reported us for lifting back up. Talking about other clients in house. Damage property. Not hoist trained. Talk over you. Refuse to shower as come late. Very disappointed, expect more.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 6.0 (6.000)

Overview of Review Score

The Review Score of 6.0 (6.000) out of 10 for Baseobs Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.000 for Baseobs Care Ltd is calculated as follows: ( (6 Excellents x 5) + (6 Very Poors x 1) ) ÷ 12 Ratings = 3

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Baseobs Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Baseobs Care Ltd

What Type of Services does Baseobs Care Ltd offer?

Baseobs Care Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Baseobs Care Ltd to verify any information. View our terms and conditions. Baseobs Care Ltd has an Basic Service - more info.