Pride Home Care Watton Branch
15 High Street, Thetford IP25 6AB
Care Provided by Pride Home Care Watton Branch
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Pride Home Care
- Private Owned
Person in charge
- Daniel Burcham (Manager)
Pride Home Care Watton Branch Reviews (10)
Pride Home Care Watton Branch has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Pride Home Care Watton Branch has 10 reviews.
Nothing is too much trouble.
They treat their clients with a great deal of respect
They are very happy and can make you laugh even if you are feeling a bit down.
My husband looks forward to seeing them.
Really happy with the service they provide.
The first day they received care the carer spent time talking to them both about their lives etc. This was so good as my Mum has Dementia and gets incredibly anxious meeting new people. I cannot thank this lady enough and would like to send my personal thanks to her.
Every carer that visits is so friendly, caring and professional.
As someone who works within the health and social care sector, I cannot speak highly enough of Pride Home Care Watton and the team that supports Thetford.
Thank you for not only my parents but my peace of mind that they are well looked after.
The service has so far been very good, and recently, the visit timings have been a lot better. We used to receive a weekly roster as to who was down to call and approximate arrival time. This was very helpful in arranging other of my daily tasks. Unfortunately, for the last three weeks, this information has not been available to me, even after asking several times why it can't be sent.
Thank you very much for taking the time to leave a review on our service. It is pleasing to hear that your experience and visit times have improved. I am confident we have made the necessary improvements, taken the necessary actions and undertaken the necessary lesson learnt exercises to improve...
I have been in care for three years now and have had very good treatment and I have a lot to thank the carers for i.e. sending me to hospital when I have said I am fine don't worry and more than once I do believe they have saved my life so thank you so so much.
Thank you for taking time to review our service and for your lovely words. The care team are very fond of looking after you. We have captured some lovely memories and photos along the way and I know the care team look forward to their visits. I am very pleased to hear that they have all put their...
Pride Home Care have been really good with the care they have given my mum and also the managers have been so supportive of my mum and the family after losing a loved one who was taking care of themselves with pride.
Thank you very much for your review and the kind words you have left about our service. Sincere condolences and thoughts are with you and your family after the sad loss of your loved one. We have made some lovely memories of the care we provided and they will be missed by us all.
The carers that arrive are all great, their attention to detail is noticeable and always with confidence they go above and beyond in their caring role. My wife is very happy with the service provided by these special carers and so am I. Well done to one and all.
Thank you very much for taking the time to review our service. We are delighted to have received such a glowing review about the care staff who look after your wife. I will be sure to pass this on to the team.
Only downfall the last few months is rota times.
I do however highly recommend Pride for their caring staff.
CEO did visit to sort the issue out with us regarding rota times. I have every confidence this will be resolved.
Highly recommend Pride.
Thank you very much for taking time to leave a review on our service. I am confident and satisfied that the changes I have recently made have resolved the issues around the timings of your visits and now you have seen an improvement. Thank you for your recommendation and 5 + review. I will be sure to pass this on to the team.
We are very happy with the service we receive and have no complaints they are mostly on time and cheerful when they arrive nothing to much trouble. Before we transferred to Pride we were with another company which was not as accommodating as Pride all in all we are very pleased.
Excellent service provided by Pride. Carers go above and beyond to make sure you are well cared for and have everything you need to enhance your life and well-being.
We recently received homecare for my father from the team in Pride Home Care Watton Branch, the ladies who visited four times a day couldn't have been nicer, they were always punctual, helpful and very kind to our dad who was very poorly and in his last days of life. Special thanks go to two members of staff, in particular, who really did help us during a very difficult time.
We always extend our care and compassion to our service users' families as...
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (32)
- Posted: Thursday 21 Nov 2024Our service users enjoyed making their own wreaths at todays club! From making Christmas cards, to table centers to other Christmas crafts, our Service Users enjoyed festivities whilst keeping out...
- Posted: Thursday 21 Nov 2024We’ve just had a lovely visit to our Christmas club today from the children from Pavilion Nursery in Attleborough who have been very busy and creative making all our Service...
- Posted: Tuesday 12 Nov 2024Yesterday’s Armistice service hosted by Gareth Stevens Chairman of the RBL and Rev Matthew Jackson. Also attending, Cllr’s Dale, Burcham and Tyrer along with Town Council staff paying their respects.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Pride Home Care Watton Branch.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Pride Home Care Watton Branch
How many Carers does Pride Home Care Watton Branch employ?
Pride Home Care Watton Branch employs 70 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pride Home Care Watton Branch to verify any information. View our terms and conditions. Pride Home Care Watton Branch has a Basic Service - more info.