What Type of Services does Pride Home Care Attleborough Branch offer?

Pride Home Care Attleborough Branch offers Home Care.

How many Carers does Pride Home Care Attleborough Branch employ?

Pride Home Care Attleborough Branch employs 47 carers.

Pride Home Care Attleborough Branch, Queens Square, Attleborough, Norfolk NR17 2AE

Review from C P (Client) published on 12 February 2025 Submitted via Website • Report

Overall Experience

Pride Home Care took over my package and they have been helpful. Arrive on time, stay the time. Kind and respectful. I highly recommend them.
The carers are great and always happy to help. They work hard and take good care of me. My life has improved since Pride has taken over.

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Review from C S (Client) published on 2 July 2024 Submitted via Website • Report

Overall Experience

I would personally like to thank a particular member of staff whilst I had Covid. She went above and beyond and really helped me. She is one of my main carers and she is always there for me. She is very professional. Thank you Pride Home Care for being there for me.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you very much for taking the time to leave a review and thank you for your lovely words. I will ensure that your carer gets personally recognised and acknowledged for going above and beyond and…read more

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Review from Heidi M (Daughter of Client) published on 15 May 2024 Submitted via Website • Report

Overall Experience

So my mum who has dementia was found by her carers wandering in town today. They took her to the afternoon club, (I think that’s what it’s called) and then made sure she got home safely. She had the best time and to know she was safe was invaluable. She always looks forward to their visits.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you for taking the time to leave a review on our service. It was lovely to see your mum enjoy herself our our club and join in with our singing and dancing. Since your mum has attended other…read more

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Review from Caralyn B (Daughter of Client) published on 2 May 2024 Submitted via Website • Report

Overall Experience

Pride carers started looking after Mum in July 2023 after a lengthy stay in hospital. Mum only wanted to return home despite her health problems.
Mum developed excellent relationships with all the carers and was very happy with the care delivery.
The carers were caring, professional and well-trained

as a family we were very happy with her care plan and how care was delivered.
Our sincere thanks to everyone involved Pride Home Care - excellent.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you Caralyn for your lovely words of recommendation. It was a great pleasure looking after you mum and an honor to get to know you all. Your mum became very special to us and we miss her dearly.…read more

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Review from P S (Granddaughter of Client) published on 29 April 2024 Submitted via Website • Report

Overall Experience

I am extremely grateful for all Pride staff when it comes to my grandmother's care. They have consistently gone above and beyond to keep my nan safe and ensure she can stay in her own home. Not only have they been there for my nan but also myself when again this is not in their job description. I can

honestly say that all employees I have had contact with within Pride do not just see their role as just a job they will treat your loved one with the same care and respect they would want their own loved ones to be receiving. Thank you will never be enough but if your looking for a care company to care for your loved one with respect and a company that does more than just a job look no further you have found them. Thank you to everyone at Pride for being different from the rest and I can say I have had my fair share of experience with other care company's. I hope if I ever need care I receive this standard of care that Pride provides. Thank you.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you so much for taking time to review our service and profound gratitude for your lovely words. Thank you also for the delivery of the yummy chocolate bakes and treats. We certainly all ran on…read more

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Review from S A (Daughter-in-law of Client) published on 23 April 2024 Submitted via Website • Report

Overall Experience

When our family needed some extra help during my father-in-law’s end-of-life care. Pride Home Care in Attleborough were our saviours. The staff were amazing, professional and compassionate to our needs. I will definitely recommend Pride to everyone who may need a bit of help and support during difficult

times.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you so much for your heartfelt review. We really appreciate your lovely words and recommendation. It is warming to read and I will definitely pass on your lovely words to the team who cared for…read more

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Review from Susan L (Daughter of Client) published on 23 April 2024 Submitted via Website • Report

Overall Experience

My dad has had care provided by Pride Home Care for a few years now. They currently make 4 visits a day. Throughout the whole time we have had them they have always gone over and above to offer support and care to both Dad and myself. Dad looks forward to their visits, and they are always friendly to

him and chat with him about the things he likes and remembers, as well as giving medication, meals and personal care.
I also feel totally supported by Pride, as at times I feel overwhelmed with dad's dementia etc, the Pride staff are always there to listen and support me too.
Both Dad and myself would be totally lost without Pride Home Care.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you very much for leaving a lovely review on our services. We really enjoy our visits to Dad and love how he is now attending our service user clubs. As you say, we have been looking after Dad…read more

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Review from P W (Sister of Client) published on 10 April 2024 Submitted via Website • Report

Overall Experience

My sister has C.O.P.D. and struggles with daily tasks. The care she has been given is exceptional, she has been treated with dignity and compassion and looks upon her carers as such important people in her life. The improvement in her mental health has been remarkable, thank you so much.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you for taking time to review our service. We are so happy to have received a 5+ review with a glowing recommendation. We will be sure to share this with the team. Thank you again, from all the…read more

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Review from Paula D (Daughter of Client) published on 8 April 2024 Submitted via Website • Report

Overall Experience

All staff throughout March were absolutely fantastic towards my dad.
Pride Home Care even put on extra staff when I needed it.
The girls even messaged me when I was away to keep me updated on Dad's progress.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Thank you for leaving a 5 + review on our service. I'm delighted to read that communication is robust and effective with regards to staff communicating Dad's progress and that the office has been very…read more

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Review from Viv M (Daughter of Client) published on 7 November 2023 Submitted via Website • Report

Overall Experience

Consistently good care given to my 93-year-old dad.
When the odd problem arises it is dealt with efficiently and we are made to feel valued as a family.
Dad requires regular times for his 4 visits a day due to his catheter care.
I am happy if Dad's happy - which he is.

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Review from Gareth F (Son of Client) published on 15 July 2022 Submitted via Website • Report

Overall Experience

Even the best of companies have things go wrong. This is when you need a trustworthy and reliable company looking after your loved one.
I wholeheartedly recommend Pride Homecare for their friendly and trustworthy service and thank all the staff and management for their excellence.

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Review from Roger K (Client) published on 29 March 2022 Submitted via Postal Card • Report

Overall Experience

On the whole, the care is excellent. Times of visiting us are erratic, which is difficult regarding medication. Would like to have the rota back so we can plan accordingly. Especially when the trauma team visit in week, plus sorting medication times. The carers are very good apart from a few youngsters

who need more tutoring.

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Review from Diana M (Daughter of Client) published on 11 March 2022 Submitted via Website • Report

Overall Experience

Pride Home Care have been looking after my mum for a long time now and I really would be lost without them. My Mum calls them the purple angels and they really are just that - Angels. My Mum is really looked after and the carers always take time and go above and beyond and always pay attention to appearances

like doing her makeup and her hair and its things like that that makes Pride Home Care stand out from the others. I would 100% recommend them to anybody who is looking for care for their parents.

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Review from M B (Client) assisted by family/friend published on 11 March 2022 Submitted via Postal Card • Report

Overall Experience

Need improvement.

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Review from Allison N (Wife of Client) published on 9 March 2022 Submitted via Website • Report

Overall Experience

Pride Homecare go above and beyond to give excellent, friendly, professional and thorough care. My husband has the same two carers which help him to feel comfortable and secure.
They are always on time & happy to help with any questions. We would definitely recommend them!

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Review from Peter N (Nephew of Client) published on 29 November 2021 Submitted via Website • Report

Overall Experience

I personally used Pride Home Care's services when I returned home from an unplanned stay in hospital back in the Autumn of 2019. The service was first class which left us without question who to use more latterly when an elderly family member needed support. After a spell in hospital, followed by respite

care within a care home, our relative moved to an independent living complex where external care is provided. We contacted Pride Home Care who immediately put together a care package in response to his needs. The team comes in on daily basis and provides personal care and prepares a hot evening meal and drinks, plus a light breakfast and make sandwiches in readiness for lunchtime. It's great to have a small team that alternates visits so he sees different faces over the course of the week and listens and interacts and converses with them. If changes or additions are required for his care or day-to-day living, the senior care or management team are only a phone call away.

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Review from Karen S (Sister-in-law of Client) published on 25 November 2021 Submitted via Website • Report

Overall Experience

Very caring and friendly. The client always looks forward to their visits. As well as providing excellent care for the client they also give support to her partner which he is very grateful for. Would definitely recommend.

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Review from Mel B (Daughter-in-law of Client) published on 25 November 2021 Submitted via Website • Report

Overall Experience

Unfortunately, it's not always as good as you expect.
From timekeeping to preparing food. My dad has dementia, so was unaware.
There are lots of mistakes that over time caused a lot of issues that made it difficult to speak with management who were quite abrupt at times.
I would say that a few of

the carers were brilliant.

Reply from Daniel Burcham, Director at Pride Home Care Attleborough Branch

Pride Home Care is saddened to hear of your findings for our service provision to your father. We felt that we had worked with yourself to resolve any issues that you experienced for your father…read more

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Review from Linda W (Client) published on 14 July 2021 Submitted via Website • Report

Overall Experience

Pride Home Care were the second team of carers for my late father. They coordinated with me. They understood his issues, they totally supported him and me right up to the end. Thank you so much to the manager. I will forever feel grateful. You helped me keep him where he wanted to be, and you know how

much you helped at the end. Thank you.

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Review from Cath J (Daughter of Client) published on 4 January 2021 Submitted via Website • Report

Overall Experience

Pride Homecare supported me in taking care of my Father at home following a major stroke in February 2020 until he sadly passed away in August 2020. I can honestly say they became like family to us and still are. Their standard of care is amazing but more than that they really do put people first. Not

only my Father but me and my family living through the situation as well. I honestly don't know what we would have done without them. We had tried another national company before them but I am so glad I had the courage to switch as the difference was life-changing. A hugely difficult time for our family was made so much easier because they were there and they really care in all senses of the word. I would recommend them to anyone who wants the best, most respectful care for their family member.