Pride Home Care Attleborough Branch

Queens Square, Attleborough NR17 2AE
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9.9 34 Reviews
  • Pride Home Care Attleborough Branch, Attleborough
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Pride Home Care Attleborough Branch
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Care Provided by Pride Home Care Attleborough Branch

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £32.14

£32.14 week day
£33.14 weekends

These prices are only a guideline, please contact Pride Home Care Attleborough Branch to find out the exact price for your requirements.

Contact Pride Home Care Attleborough Branch to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Pride Home Care Attleborough Branch to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Daniel Burcham (Registered Manager)
Are you the Owner/Manager of Pride Home Care Attleborough Branch? View your Advertising Options

Pride Home Care Attleborough Branch Reviews (34)

9.9

Pride Home Care Attleborough Branch has a Review Score of 9.9 (9.900) out of 10, based on 9 reviews in the last 2 years.
Over all time Pride Home Care Attleborough Branch has 34 reviews.

Overall Experience
  • 31
  • 1
  • 0
  • 2
  • 0
Date Published
  • 34
  • 0
  • 1
  • 9
  • 25
Reviewer Connection to Pride Home Care Attleborough Branch
  • 14
  • 8
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 34, showing 21-34
Review from Wendy D (Daughter of Client) published on 16 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful service to Mum in her home. We found all carers and management team very supportive, listened to what we said, and particularly responsive and caring to Mum. I cannot recommend them highly enough. If you have read all the reviews you will probably recognise this first paragraph, when I read
it I found it said everything I wanted to say. I would also like to add that we had a problem with my mother and her medication, they were absolutely great and sorted the problem out very quickly.
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Review from Jane A (Daughter of Client) published on 15 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pride Home Care visited my father twice daily (and more by request of a phone call as necessary). They are all very nice, professional, skilled, cheerful and respectful people, who really care. They also take time to connect and have a conversation. I sincerely recommend them.
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Review from Alan G C (Son of Client) published on 23 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
After years of professional experience of dealing with care providers and having interviewed other providers in our area, it was reassuring to meet the management of Pride who from initial introductions with my 96-year-old mother have demonstrated respect for her dignity and individual preferences.
We've
had a couple of hiccups which once brought to manager or owners attention, issues are resolved promptly, personally and without fuss.
Communication is clear and purposeful.
Inevitably there has to be changes to staff or rotas but this agency really do keep it to a minimum and maintain continuity.
In a market which in reality does not offer people a lot of quality and choice, they are a beacon that outshines others.
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Review from Ann K (Client) published on 10 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really very very satisfied for all that Pride Home Care does for us both. We do thank for that really lovely human touch. We would have no hesitation to recommend Pride Home Care to everyone and sure lots of people would be very happy to have your wonderful care and assistance. Thank you all.
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Review from Philippa D (Wife of Client) published on 9 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pride are a very professional organisation. Their staff are very friendly, well-trained and present themselves in smart uniforms and always follow the guidelines for care during the covid19 pandemic. They have proved to be very reliable and really listen to their client's needs and do their best to
supply the care which the client requests. If you contact them by phone they listen to your problem and act on it in a positive way without making the client feel they are a burden. Highly recommended.
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Review from Jan E (Client) published on 9 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am happy to depend on their care and assistance. What a special team! They are always cheerful company too, happy to help! And interesting people too!
I have already highly recommended this company to my friends and family. Thank you all at Pride!
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Review from J B (Daughter of Client) published on 27 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful service to Mum in her home. We found all carers and management team very supportive, listened to what we said, and particularly responsive and caring to Mum. I cannot recommend them highly enough; something we couldn't always do with previous caring teams.
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  • Treated with Dignity
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Review from Susan (Daughter of Client) published on 4 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel it is pertinent to confirm that Pride Care displays outstanding levels of care, sensitivity and a strong partnership approach. I unreservedly recommend them as all team members highlight the importance of recognising and respecting the requirements of the individual ie the person they care for.
The whole ethos is demonstrated via management- medical organisation – Care Plans- team members to support and respect the needs of the individual. Continuity is provided by regular times, familiar carers and careful organisation via the strong overall planning and care/support of very friendly staff with this strong feeling of kindness. I am wholly impressed by every aspect and detail which has brought both increased calm and happiness to my mother to reflect her changing needs. This process has complimented and respected the needs of the care that we the family can provide thus making Mum’s life both happy and meaningful!
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Review from Karen W (Daughter of Client) published on 20 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been through some care companies - six or seven of them - and I can say without any hesitation that Pride Home Care is the best care company we could have wished for. The carers from Pride are second to none and I never worry about my Mum if I know they're coming in. Mum's not an easy
person sometimes... but the carers treat her with professionalism, respect, understanding and a touch humour. In my opinion, and having seen some of what other companies are offering care-wise, Pride Home Care sets the standard by which all other care companies should be judged. Trustworthy, exemplary service... I really can't speak highly enough of them.
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Review from Ann A (Daughter of Client) published on 13 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Giving a level of care and service above and beyond that which was expected. Exceptional care and attention. Very pleased and grateful.
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Review from Lorna R (Daughter of Client) published on 12 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father really looks forward to the visits from Pride caregivers. They are kind, cheerful and professional.
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Review from P F (Client) published on 6 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found management and carers very professional caring and understanding in all aspects of my needs. They are all kind, thoughtful and cheerful all the time and I look forward to every call.
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Review from M S (Husband of Client) published on 4 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service throughout. The best provider we have ever used.
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Review from G F (Husband of Client) published on 4 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in all areas.
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  • Management
  • Treated with Dignity
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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Pride Home Care Attleborough Branch is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Pride Home Care Attleborough Branch is calculated as follows: ( (51 Excellents x 5) ) ÷ 51 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Pride Home Care Attleborough Branch is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pride Home Care Attleborough Branch to verify any information. View our terms and conditions. Pride Home Care Attleborough Branch has an Basic Service - more info.