Right at Home (Grantham, Newark, Melton & Oakham)

I cannot praise Right At Home (Grantham) enough for their thoughtful, kind and professional approach. The carers have all been amazing, definitely of the highest quality!! The management team respond quickly and in the friendliest manner. Definitely 5 stars all the way!

Thank you to all.

I stumbled across RAH while searching online for some local care for mum two days after my call they came out to chat with mum and me about what we would like help with then shortly after we got an email matching us with three possible carers who all had things in common with mum and by the end of the week we were introduced to our carer what a relief, RAH staff made the whole process so easy and stress free they really do CARE, we can't thank them enough for all they have done for mum and the family they are flexible and go out of their way to accommodate any changes that crop up like changes of GP or hospital appointments the only reason we have stopped using RAH is that sadly mum has gone into a care home if you're looking for care choose RAH we couldn't fault them.

As a family we were so impressed with the level of care provided by Right at Home. All the care was given with kindness and compassion. Quality of care was exceptional and reliable and communication with the management team was excellent. The carers were such lovely people and I enjoyed chatting to them. My aunt managed to stay at home till her passing which was so important to her and her family. Right at Home played a big part in making this possible. I wouldn't hesitate to use their care again.

I am the son of my 91 year old mother who is being cared for by Right at Home. All of the carers have performed their duties with professional, caring and friendly attitudes at all times. I recommend their services to everyone looking for home care services.

I am so pleased that my wife was able to spend the last few months of her life in comfort and in the surroundings of her own home. In spite of some stressful times, I have many good memories of all the staff at RAH, for which I am so grateful. To anyone considering care at home for an elderly relative, I have no hesitation in recommending Right at Home.

For over one year now my family have employed RAH to help care for my aging stepfather. During this time we have been impressed with their care and attention, often in difficult circumstances. Regrettably following a hospital stay father was moved into a local care home. Despite this RAH still see him twice weekly and continue to support him and the family. Their expertise and knowledge has been invaluable.

I have been very happy with their service and have no hesitation in recommending them. If I need care in the future, I will give them a call.

I am so grateful to Right at Home for the support they have provided to my father. The carers go the extra mile to ensure Dad has a positive experience when they visit and take him out. They also did a great job taking him to the dentist recently when he had an emergency appointment. I am particularly grateful as the appointment was at the last minute and I was unable to take him due to work commitments. Their online portal is excellent as I can clearly see upcoming bookings with Right at Home and a clear summary of what took place during previous visits. I can honestly say one of my best decisions of the year was using Right at Home!

Firstly, I must say the service and level of care and support given by all your team is fantastic- no issues whatsoever. I'm not an expert in the care business, but the process of 1st contact to the meeting at home was made to be an easy process and put me at ease. The level of care given is of a high professional and the time during visits put Mum and us at ease, nothing was an issue, nothing was a rush and all staff attending are very attentive. Billing is straightforward and clear and I would openly recommend Right at Home.

We have been using the services of Right at Home for the last 9 months, to be part of the care team for my 86-year-old disabled father who has suffered from MS for the last 27 years. From the outset, RAH has delivered an unbelievably professional, but compassionate and personal service. As with most things the key is fantastic people, the blend of great caregivers, great management, and effective structures, creates a fantastic recipe for success. It takes so much pressure away from us as a family to have so much confidence in the care provision that RAH are delivering. I can't speak highly enough of them.

I could not recommend this care provider more highly.

The carer we had was incredible and from the moment we met her, it felt like we'd known her for years.

The same carers were quickly back in place after my mother had spells in hospital.

Five stars all the way. Bless you, thank you so much.

Excellent service from all the team, both support staff and carers. Right At Home provides a personalised service, carers arrive at the time agreed and the care given is professional and delivered competently and with kindness and respect. What we particularly appreciated was that Dad only had three different carers which made him feel comfortable. Nothing was too much trouble, carers used their initiative and if any issues or concerns were identified someone contacted us. Would recommend, thank you.

Thank you Right at Home from the bottom of my heart.

Having used other care companies in the past, we were impressed by Right at Home. The carers are polite, friendly and very efficient. From the first visit, they worked with us to make things run smoothly. Any problems that do arise, can be solved with a phone call. I would have no problem recommending them to anyone that needs care.

The care service is outstanding. The carers are engaged, attentive, compassionate and very flexible and competent. Everyone in the organisation, from the managing director down, are professional and pay scrupulous attention to detail. My aunt has been completely reassured and regained confidence and good humour due to her care package. I would give this care company my full endorsement and highest recommendation.

Superb service from the directing manager and his team. His attention to detail before the visits started and his support once they did start was second to none. Customer service is the best that we have experienced. Thank you so much.