Bridgewater Home Care (Halton & Frodsham)

Cannot recommend Bridgewater home care enough. Thank you all.

No complaints

My grandparents built fantastic bonds with the carers, and felt well supported at home. It was great to see the smiles and giggles they had with the carers. I would highly reccommended bridgewater in providing care to loved ones.

I took time and contacted several home care people to support my husband with dementia. I decided on Bridgewater Home Care. They sounded very professional but had a kindly friendly feeling about them. He loves going out, still has a sense of humour. One morning is a visit to the zoo with his companion where I do my volunteering shift, he is always happy at the zoo. Also another morning he is either supported to visit either an antique centre, the forest for a walk or the local arts centre, always having tea and cake. He loves being out. In conclusion I know I made the right decision. Bridgewater Care people are perfect. Always reliable, kind, thoughtful and most of all think the world of my husband. They have become not only companions for my husband but good friends to both of us which is just what I need. Thank you Bridgewater Home Care.

Grandma and Pop both used Bridgewater for many years and were always very happy with the care they received.

Would recommend Bridgewater to anyone who needed help. Bridgewater are very person centred and it was a pleasure to have them look after my grandparents and trusted them completely.

Carers have been outstanding and it is clear that recruitment of staff is excellent as all carers genuinely care for the service users. I particularly like that owners and managers are 'hands on' and take part in the personal care of service users, including Waking Night care.New carers have an excellent induction including shadowing. Managers are approachable, easily contacted and very professional. I know that my parents are in good hands.

I would certainly recommend Bridgewater Home Care.

The company staff are so helpful, 5 stars to all. Very pleasant. Excellent in all understanding. (God bless you all)

I'd just like to say how amazing the Bridgewater team is. Nothing is to much trouble and everyone is a credit to the business. We have both daytime and overnight care. One thing that stands out is how the owner of the business is fully invested in the care from the company and even spent a night looking after my mum. Anyone that is at such a high level and is prepared to do the hard shifts and be part of the team just shows you the quality of the company. I highly recommend anyone considering care, contacts Bridgewater and sees how impressive they are. A real professional company with a family caring feel to it. Thank you to every one of you.

Very, very pleased with the service

I don't know where I would be without them

We have had a great experience with Bridgewater, especially with one staff member in particular who is just so lovely and professional with us all as a family. Our dad who is suffering with a stage 4 palliative brain tumor is so comfortable with two members of staff in particular and other members of the team.

There has been very good communication with other agencies involved with the family.

I cannot sing this company's praises high enough. Each and every single member of staff, including the owners themselves went above and beyond to care for my Nan. They provided my Nan with the most wonderful care, they became her friends and loved her like she was their own family. I can say without a shadow of a doubt that my Nan wouldn't have stayed with us for as long as she did without their care and devotion to her and I will be forever grateful to them all. They ensured her last months were full of laughter and love and that my Nan, a very proud and independent lady, maintained her dignity right until the end. Bridgewater you are all amazing.

In the last three weeks of my mum's life, we were privileged and blessed to be supported by Bridgewater Home Care (Halton). The service and care that everyone provided was absolutely outstanding. We were visited every day, several times a day, to assist us in looking after Mum and providing sensitive and compassionate end-of-life care. The wonderful carers became part of our family during the weeks that they cared for us and for Mum. They were flexible, thoughtful, compassionate, friendly and respectful, nothing was too much trouble at all. The care and support that they provided to our family meant that we could fulfil Mum's wish, which was to remain at home, the home that she loved so much, surrounded by her family, in her final weeks, days and hours. Each and everyone of you, both management and carers, made such a difference to our lives and we will always be truly grateful to you. Thank you for your kindness and for providing Mum with such beautiful care, dignity and respect.

So far, my experience has been amazing. I feel very reassured with my carers and they make my mum feel very comfortable. They are very friendly and will go above and beyond for my mum. I am forever grateful for all that you do.

My uncle had the late stages of dementia but as far as he was concerned, there was nothing wrong with him, only a slight memory problem, so didn't need any help at all, even though he lived alone. The carers worked with the family to gradually introduce care. The staff were so professional and friendly that he quickly came to accept them. When a carer arrived to find an unexpected problem, she immediately contacted the office to arrange for her schedule to be rearranged so that she could stay and support him until the family were able to arrive. I found the management and all staff very friendly and willing to try to accommodate any changes I needed to make as circumstances changed, which helped with the stress of being responsible for a vulnerable member of the family.

Absolutely fantastic service from Bridgewater Home Care. I must admit, I was anxious about going away and leaving my dad who suffers with dementia. I need not have worried as the care manager reassured me right from our initial meeting that everything would be ok and she was right. When I returned, Dad was relaxed and was well and happy and talked about how lovely the staff were and how nice it was having them to visit, he really enjoyed their company. I would highly recommend to anyone and I have already booked some time for later in the year. Nothing is too much trouble and the care manager even went out of her way to get papers and any extra shopping required for my dad. Thank you to you all.

What can I say, what a wonderful company, there should be more like this. I feel like I've won the lottery after the nightmare company I had before. The carers I have are so kind and gentle, they go out of their way to do anything for you and spend time talking to you, I love them all. My little dog waits for them to come, the care and attention they give is excellent. 100%. Thank you Bridgewater Home Care.

We are very satisfied with all of the care my husband receives. My husband is diagnosed with Dementia and all the staff are really patient with him. All of the staff go above and beyond and show so much care and compassion towards him and myself.