






Committed to providing and maintaining excellent quality care, Independence at home limited is a homecare organisation based in Halesowen, West Midlands.
Compassionate, caring, and friendly staff are trained to an exceptionally high standard to assist with all aspects of daily living, including personal care, medication assistance, housework, laundry, shopping and social activities.
At the heart of Independence at home limited is a strong passion for helping others to live the life that...
Committed to providing and maintaining excellent quality care, Independence at home limited is a homecare organisation based in Halesowen, West Midlands.
Compassionate, caring, and friendly staff are trained to an exceptionally high standard to assist with all aspects of daily living, including personal care, medication assistance, housework, laundry, shopping and social activities.
At the heart of Independence at home limited is a strong passion for helping others to live the life that they choose in the comfort of their own home.
Building relationships with individuals based on mutual trust, respect and understanding ensures that all services are personalised and effective.
Care Provided by Independence at home
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Independence at home to get a personalised quote:
We accept private funded clients and local authority funded.
The price(s) shown are provided by the agency. Contact Independence at home for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Independence at home Ltd
- Private Owned
Person in charge
- Vanessa Purvin (Manager)
Independence at home Reviews (24)
Independence at home has a Review Score of 9.5 (9.504) out of 10, based on 8 reviews in the last 2 years.
Over all time Independence at home has 24 reviews.
The manager and her staff team provided my late grandfather with a care package that ranged from a few calls a day to round-the-clock care. They enabled my grandfather to remain in his own home as he so wished right until the...
The manager and her staff team provided my late grandfather with a care package that ranged from a few calls a day to round-the-clock care. They enabled my grandfather to remain in his own home as he so wished right until the end of his life's journey. He was treated with the utmost dignity and respect at all times, the staff showed true compassion and kindness not only to him but also to our family. The staff have a wealth of experience and knowledge, always arrived in a timely manner, kept him safe and happy. As a family, we were always kept up to date with any concerns regarding his health and well-being. They truly are an outstanding team, I would recommend them in a heartbeat.
Thank you very much for your lovely feedback, it is much appreciated.
Their services have been totally reliable and sympathetic to our situation.
Their ability to respond to changed circumstances has been impressive.
We continue to be in their care.
Their services have been totally reliable and sympathetic to our situation.
Their ability to respond to changed circumstances has been impressive.
We continue to be in their care.
Thank you for taking the time to review our services. It is very much appreciated.
Excellent service! Don't know what we would do without the manager and her wonderful carers. Been looking after our mother for about 2 years. Excellent communication between management, carers, client and the client's family. Puts our minds at rest knowing our mother is well looked after.
Excellent service! Don't know what we would do without the manager and her wonderful carers. Been looking after our mother for about 2 years. Excellent communication between management, carers, client and the client's family. Puts our minds at rest knowing our mother is well looked after.
It is a pleasure providing services to your mother.
Anyone wanting assurance that their loved ones will be cared for with dignity...
Anyone wanting assurance that their loved ones will be cared for with dignity and compassion look no further.
We as a family were humbled by the service we received and would highly recommend them to anyone.
Very much appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 September 2026Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (2)
- 15 May 2025
One of our client’s was taken to hospital after a serious fall, following this the client was taken to a care home in Wolverhampton. This was a worrying time for...
- 26 Nov 2024
Joanne Bourne from Independence at Home Limited has been chosen as this years winner in the category of 'Care Hero of the Year' in the Dudley Community Awards 2024. Joanne...
Awards / Recognitions (2)
- 31 May 2024Recipient: Independence at home
- 31 May 2023Recipient: Independence at home
Accreditations
There are no accreditations posted yet for Independence at home.
Meet the Team (17)

Vanessa and Paul are Directors of Independence at Home Limited.

Vanessa has over 27 years of experience working in various care settings. Vanessa set up Independence at Home in 2019 as a private company and later...
Vanessa has over 27 years of experience working in various care settings. Vanessa set up Independence at Home in 2019 as a private company and later registered with CQC in August 2022 in order to expand the service Independence at Home already offers.
Vanessa is the registered manager and nominated individual for Independence at Home Limited

And provides technical support where required.

Meet the newest addition to the team, Molly.
Molly is yet to complete her care certificate, so she won't be carrying out any care just yet, but you...
Meet the newest addition to the team, Molly.
Molly is yet to complete her care certificate, so she won't be carrying out any care just yet, but you may find her soaking up the attention in the office.
Hopefully, she will be writing care plans in no time!

Jordan joined Independence at home in September 2022. He works alongside other members of the administration team on a daily basis, assisting with all aspects of general admin, training and development.

Denise has over 10 years of experience in Domiciliary & homecare settings. She joined Independence at Home Limited in June 2022.

Joanne is a carer within Independence at Home Limited. She started working with Independence at Home in 2021. Joanne is a friendly, bubbly person.

Sarah joined Independence at Home Limited in April 2022.
She was new to the care sector but has developed well over the last few months and gets on well with the clients and their families.

Jayne joined Independence at Home in April 2023 and has worked in the care sector for over 40 years.

Kelly Joined Independence at Home Limited in August 2023.
She has worked in the care sector for over 20 years and holds an NVQ Level 2 and 3 in care.

Emily started with Independence at Home Limited in 2023.
She has over four years of experience in the care sector.

Marie joined Independence at Home Limited in February 2024. She has 2 years of experience in social care and additional personal experience caring for relatives over the past 5 years.

Tyler joined Independence at Home Limited in 2024. She has worked in the children's care sector since 2015 and moved into adult social care in 2020.

Charlie Joined Independence at Home Limited in 2024. She began her career in care in 2022.

Rebecca joined Independence at Home Limited in 2025.

Molly joined Independence at Home Limited in 2026 and has over 5 years of experience in the care sector.

Joined Independence at Home Limited in 2026
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Independence at home to verify any information. View our terms and conditions. Independence at home has an Enhanced Service -what an Enhanced Service includes.