We accept private funded clients and local authority funded.
These prices are only a guideline, please contact Independence at home to find out the exact price for your requirements.
Independence at home has a Review Score of 9.9 (9.883) out of 10, based on 10 reviews in the last 2 years. Over all time Independence at home has 21 reviews.
Review from Kevin H (Stepson of Client) published on 17 October 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Vanessa Purvin, Registered Manager at Independence at home
Thank you for your kind comments.
Very much appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.9 (9.883) out of 10 for Independence at home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.883 for Independence at home is calculated as follows: ( (53 Excellents x 5) + (7 Goods x 4) ) ÷ 60 Ratings = 4.883
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Independence at home is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Directors
Joined: 2021
Vanessa and Paul are Directors of Independence at Home Limited.
Job Title: Registered Manager
Joined: 2019
Vanessa has over 27 years of experience working in various care settings. Vanessa set up Independence at Home in 2019 as a private company and later registered with CQC in August 2022 in order to expand the service Independence at Home already offers.
Vanessa is the registered manager and nominated individual for Independence at Home Limited
Job Title: Administration
Joined: 2022
Paul is our handyman. He assists with any repairs at our premises.
And provides technical support where required.
Job Title: Office Admin
Joined: 2023
Meet the newest addition to the team Molly.
Molly is yet to complete her care certificate so won't be carrying out any care just yet, but you may find her soaking up the attention in the office.
Hopefully, she will be writing care plans in no time!
Job Title: Administration
Joined: 2022
Jordan joined Independence at home in September 2022. He works alongside other members of the administration team on a daily basis, assisting with all aspects of general admin, training and development.
Job Title: Carer
Joined: 2022
Denise has over 10 years of experience in Domiciliary & homecare settings. She joined Independence at Home Limited in June 2022.
Job Title: Carer
Joined: 2021
Joanne is a carer within Independence at Home Limited. She started working with Independence at home in 2021. Joanne is a friendly bubbly person.
Job Title: Care Supervisor
Joined: 2022
Sarah joined Independence at Home Limited in April 2022.
She was new to the care sector but has developed well over the last few months and gets on well with the clients and their families.
Job Title: Carer
Joined: 2023
Jayne joined Independence at Home in April 2023 and has worked in the care sector for over 40 years.
Job Title: Carer
Joined: 2023
Kelly Joined Independence at Home Limited in August 2023.
She has worked in the care sector for over 20 years and holds an NVQ Level 2 and 3 in care.
Job Title: Carer
Joined: 2023
Lisa Joined Independence at Home Limited in November 2023.
Job Title: Carer
Joined: 2023
Emily started with Independence at Home Limited in 2023.
She has over four years of experience in the care sector.
Job Title: Carer
Joined: 2024
Marie joined Independence at Home Limited in February 2024, she has 2 years of experience in social care and additional personal experience caring for relatives over the past 5 years.
Job Title: Carer
Joined: 2024
Tyler joined Independence at Home Limited in 2024. She has worked in the children's care sector since 2015 and moved into adult social care in 2020.
Job Title: Carer
Joined: 2024
Charlie Joined Independence at Home Limited in 2024. She began her career in care in 2022.
Job Title: Carer
Joined: 2025
Maryam Joined Independence at Home Limited in 2025, Maryam has over 10 years experience a support worker.
Job Title: Carer
Joined: 2025
Chloe Joined Independence at Home Limited in 2025 and has over 7 year's experience in the care sector.
Job Title: Carer
Joined: 2025
Nicola joined Independence at Home Limited in 2025, she has over 25 year's experience working in care and the NHS.
Job Title: Carer
Joined: 2025
Rebecca joined Independence at Home Limited in 2025.
Job Title: Student
Joined: 2023
Lilly will be joining our team in April for student work experience placement
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Independence at home to verify any information. View our terms and conditions. Independence at home has an Enhanced Service - more info.
