1 Stop Healthcare

I live in Canada and visit my parents regularly but it is difficult ensuring they are always ok.. In order to make life a little easier I looked for a provider to come in and assist my father with his early morning routine. I contacted the team at 1 Stop Healthcare who responded immediately. After an initial meeting we agreed to have a carer daily who would assist my father get up in the morning, ensure he was taking his medication and set him up for the day. The, care and service to both my parents as well as the communication to myself has been exceptional and made a real difference to my fathers daily wellbeing. For my wife and I it has brought a degree of comfort and reduced our stress as we know they are in good hands. Darren and the team make a huge difference.

Daily (morning) assistance from carers to help get my dad up, showered and dressed. Fantastic team of carers, reliable, thoughtful and diligent. I am very comfortable that dad is in good hands. The One stop team provide regular communication and carer rotas - responding quickly if changes or adjustments needed. No hesitation to recommend for others. Very positive impact on all our daily lives. Thank you 1 Stop - great job!

two carers were often Dad's 1:1 support, and they were always so attentive and compassionate. They were always so caring. Both of them were consistently caring and supportive, and we want to extend a huge thank you to them for the difference they made and impact they had on my dad.

Regular update from management. Made sure all medications taken at the right times.

1 Stop Healthcare supported not only my mother in law but us as a family. The speed at which they were able to put services in was super. The assessment was done quickly and it was great to meet the carers beforehand. The carers themselves were fantastic, they supported her with kindness, compassion, professionalism and good humour. They built good relationships with her. She fondly referred to them as "her team". They were highly trained and well organised, which is obviously due to the support they receive from administrative staff. The entire 1 Stop team took some of the pressure off us as a family enabling us to have a relationship with her without the stress of the caring role. We will be forever grateful to them all.

My father suffers from Parkinson's disease. He hallucinates and imagines all kinds of scary situations and bad people around him. The carers sent by 1 Stop Healthcare have been perfectly matched to meet his interests and past experience. They are all lovely and very attentive, helping reduce his anxiety and help him stay focused on the task at hand. We appreciate you. Thank you!

The requirement is for 24 hour one-to-one care at home for an Alzheimer's sufferer with complex needs and challenging behaviour. The carers must have a very different approach from that considered normal in a care home, primarily an ability to observe and respond appropriately to the patient and not try to impose an impersonal regime suitable for a care home. Building mutual trust with the patient is essential. The agency has been successful in identifying suitable carers and adjusting the rotas to ensure those to whom the patient responds best are first on the list. The service depends entirely on the skills of the carers and there are no issues with the agency management who have been very supportive and responsive.