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Great Grace Services

Oakfield, Worth Corner, Turners Hill Road, Pound Hill, Crawley RH10 7SL
Great Grace Services Logo
Great Grace Services logo
Great Grace Services, Crawley
Great Grace Services, Crawley
Great Grace Services, Crawley

Great Grace Services is a privately-owned home care business devoted to providing high quality care for adults ranging from 18 years to older people over 65 years, in the comfort of their own homes.

As people grow older or become ill, it presents a lot of challenges, at times making it difficult to carry out even the simplest of tasks. There is no reason why people should not continue to have...  

Care Provided by Great Grace Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £26 - £30
  • Weekly Live-in Care Fees: £1,400 - £1,800

Our fees are based on the provision of a service. Please contact us for further details.

The price(s) shown are provided by the agency. Contact Great Grace Services for full pricing details and T&Cs.

Contact Great Grace Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Great Grace Services Ltd
  • Private Owned

Person in charge

  • Stella Mabena (Manager)

Great Grace Services Reviews (5)

8.7

Great Grace Services has a Review Score of 8.7 (8.706) out of 10, based on 3 reviews in the last 2 years. Over all time Great Grace Services has 5 reviews.

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Showing 5 reviews matching selected criteria
Review from Julie D (Daughter of Client) published on 8 May 2025 Submitted via Postal Card
Overall Experience

We have to thank Great Grace for the continued care and support they have given our parents over the past 18 months.

Reply from Stella Mabena, Registered Manager at Great Grace Services

Thank you so much Julie for your kind words. It has been our privilege to care for your parents. We truly value the trust you have placed in Great Grace Services, we are committed to continuing to provide the highest standard of care and support.

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Review from Dawn G (Daughter of Client) published on 1 April 2025 Submitted via Postal Card
Overall Experience

Having been recommended to Great Grace Services I have been totally over impressed by the professionalism of every member of staff.The care is amazing and every thought of my dad's care is carried out to the highest of standards. We are kept informed at every stage of dad's care and any health needs are carried out to the high standards of the company. Thank you for all your support.

Reply from Stella Mabena, Registered Manager at Great Grace Services

Thank you so much for your kind and heartfelt review. We are truly grateful for your trust in Great Grace Services and are delighted to hear that you have been impressed by our team's professionalism and the care provided to your father.Ensuring the highest standards of care and keeping families...  

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No Rating
Review from Mary F (Client / Service User) published on 23 October 2024 Submitted via Website
Overall Experience
The team from Great Grace really helped me to regain my confidence and restore my independence after a lengthy stay in hospital. They were unfailingly cheerful and happy to go at my pace to enable me to do as much for myself as I could. They were very reliable and came at the agreed times.
The meeting to set up the care was very professional and kind and I appreciated that they took the time to come and visit me personally in hospital to work out what my needs and preferences were, not just basing their input on my family's suggestions.

The invoicing and billing were also very simple, reliable and easy to understand.

Reply from Stella Mabena, Registered Manager at Great Grace Services

Thank you so much for your kind review and for allowing us to support you on your journey. It has been a privilege to work alongside you, and we are so pleased to hear that you are feeling confident and independent.Your feedback is incredibly meaningful to our team, and knowing that we were able...  

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Review from J H (Wife of Client) published on 7 August 2023 Submitted via Postal Card
Overall Experience

All of the carers for my husband are excellent. They take great care of him and get him ready for the day ahead. Thoroughly recommended.

Reply from Sitheni Dabengwa, Nominated Individual at Great Grace Services

Thank you for sharing your positive experience with us. We always thrive to do our best for all our clients and reviews like yours help us to continue to provide the quality care that your husband and all our clients so much deserve.

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Review from Dimitra B (Client / Service User) published on 9 January 2023 Submitted via Postal Card
Overall Experience
It has been my pleasure, at a difficult time, to get to know your staff. I couldn't ask for better for care and consideration.

No hesitation to recommend or use your agency again.

Reply from Stella Mabena, Registered Manager at Great Grace Services

Thank you for taking the time to write such a lovely review about our service. We are glad we were able to step in when you needed support and that we were able to make a difference. We will share your positive response with the rest of the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 November 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Great Grace Services.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Great Grace Services.

Meet the Team (2)

Theresa Ann Hughes Job Title: Care Coordinator Joined: 2024
Theresa Ann Hughes
The Domiciliary Care Coordinator is responsible for ensuring the smooth operation of home care services by coordinating:

care schedules, managing care workers, liaising with clients and families, and maintaining compliance with regulatory standards. The role ensures that service users receive high-quality, person-centred care that meets their individual needs.

Stella Mabena Job Title: Registered Manager Joined: 2022
Stella Mabena

Registered Manager oversees home care services, ensuring high-quality care for clients in their own homes while complying with regulations. Their role involves managing staff, maintaining compliance with the Care Quality Commission (CQC), and ensuring service users receive safe and effective care.

Frequently Asked Questions about Great Grace Services

How many Carers does Great Grace Services employ?

Great Grace Services employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Great Grace Services to verify any information. View our terms and conditions. Great Grace Services has an Enhanced Service - more info.