Great Grace Services is a privately-owned home care business devoted to providing high quality care for adults ranging from 18 years to older people over 65 years, in the comfort of their own homes.
As people grow older or become ill, it presents a lot of challenges, at times making it difficult to carry out even the simplest of tasks. There is no reason why people should not continue to have...
Great Grace Services is a privately-owned home care business devoted to providing high quality care for adults ranging from 18 years to older people over 65 years, in the comfort of their own homes.
As people grow older or become ill, it presents a lot of challenges, at times making it difficult to carry out even the simplest of tasks. There is no reason why people should not continue to have quality life, in the safe space of their own environment, even in those circumstances.
Great Grace Services recognises the importance of living at home in a familiar environment, which is why they have put in place a comprehensive package of care that will assist their clients continue to live at home for as long as it is possible.
Services provided include personal care, assistance with bathing, dressing, eating, and prompting with medication. They have a team of friendly and highly trained staff who are always willing to assist with your activities of daily to put you back in control of your life. Activities such as shopping, meal preparation, accompanying clients to doctor’s appointments as well as going out on recreational activities. They believe in putting the client at the centre of their care and are committed to working with client in drawing up person centred care plans.
Great Grace Services uphold and value the dignity of all their clients and their staff. Provision of quality care is at the centre of everything they do. This is why they have invested in the training of all their staff to ensure that there is no compromise in the care provided.
Care Provided by Great Grace Services
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£26 - £30
Weekly Live-in Care
£1,400 - £1,800
Contact Great Grace Services to get a personalised quote:
Our fees are based on the provision of a service. Please contact us for further details.
The price(s) shown are provided by the agency. Contact Great Grace Services for full pricing details and T&Cs.
Great Grace Services has a Review Score of 8.7 (8.706) out of 10, based on 3 reviews in the last 2 years. Over all time Great Grace Services has 5 reviews.
Review from Julie D (Daughter of Client) published on 8 May 2025 Submitted via Postal Card•
Overall Experience
We have to thank Great Grace for the continued care and support they have given our parents over the past 18 months.
We have to thank Great Grace for the continued care and support they have given our parents over the past 18 months.
↩Reply from Stella Mabena, Registered Manager at Great Grace Services
Thank you so much Julie for your kind words. It has been our privilege to care for your parents. We truly value the trust you have placed in Great Grace Services, we are committed to continuing to provide the highest standard of care and support.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Dawn G (Daughter of Client) published on 1 April 2025 Submitted via Postal Card•
Overall Experience
Having been recommended to Great Grace Services I have been totally over impressed by the professionalism of every member of staff.The care is amazing and every thought of my dad's care is carried out to the highest of standards. We are kept informed at every stage of dad's care and any health...
Having been recommended to Great Grace Services I have been totally over impressed by the professionalism of every member of staff.The care is amazing and every thought of my dad's care is carried out to the highest of standards. We are kept informed at every stage of dad's care and any health needs are carried out to the high standards of the company. Thank you for all your support.
↩Reply from Stella Mabena, Registered Manager at Great Grace Services
Thank you so much for your kind and heartfelt review. We are truly grateful for your trust in Great Grace Services and are delighted to hear that you have been impressed by our team's professionalism and the care provided to your father.Ensuring the highest standards of care and keeping families...
Thank you so much for your kind and heartfelt review. We are truly grateful for your trust in Great Grace Services and are delighted to hear that you have been impressed by our team's professionalism and the care provided to your father.Ensuring the highest standards of care and keeping families informed is at the heart of what we do, and it means so much to know that our efforts are making a positive difference. Your appreciation is incredibly encouraging for our entire team.Please know that we remain committed to delivering the best possible care and support. If there's ever anything more we can do, don't hesitate to reach out.Once again, thank you for your kind words-it's an honor to be part of your father's care journey.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Mary F (Client / Service User) published on 23 October 2024 Submitted via Website•
Overall Experience
The team from Great Grace really helped me to regain my confidence and restore my independence after a lengthy stay in hospital. They were unfailingly cheerful and happy to go at my pace to enable me to do as much for myself as I could. They were very reliable and came at the agreed times.
The...
The team from Great Grace really helped me to regain my confidence and restore my independence after a lengthy stay in hospital. They were unfailingly cheerful and happy to go at my pace to enable me to do as much for myself as I could. They were very reliable and came at the agreed times. The meeting to set up the care was very professional and kind and I appreciated that they took the time to come and visit me personally in hospital to work out what my needs and preferences were, not just basing their input on my family's suggestions.
The invoicing and billing were also very simple, reliable and easy to understand.
↩Reply from Stella Mabena, Registered Manager at Great Grace Services
Thank you so much for your kind review and for allowing us to support you on your journey. It has been a privilege to work alongside you, and we are so pleased to hear that you are feeling confident and independent.Your feedback is incredibly meaningful to our team, and knowing that we were able...
Thank you so much for your kind review and for allowing us to support you on your journey. It has been a privilege to work alongside you, and we are so pleased to hear that you are feeling confident and independent.Your feedback is incredibly meaningful to our team, and knowing that we were able to make a positive impact means a great deal to us. We are grateful for your trust in us, and we hope that this new chapter brings you continued success and happiness.I have shared your review with the team, and they are pleased with your feedback. We appreciate your input.Thank you once again for your kind words and for the opportunity to be part of your journey. Wishing you all the best in this exciting new chapter.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J H (Wife of Client) published on 7 August 2023 Submitted via Postal Card•
Overall Experience
All of the carers for my husband are excellent. They take great care of him and get him ready for the day ahead. Thoroughly recommended.
All of the carers for my husband are excellent. They take great care of him and get him ready for the day ahead. Thoroughly recommended.
↩Reply from Sitheni Dabengwa, Nominated Individual at Great Grace Services
Thank you for sharing your positive experience with us. We always thrive to do our best for all our clients and reviews like yours help us to continue to provide the quality care that your husband and all our clients so much deserve.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Dimitra B (Client / Service User) published on 9 January 2023 Submitted via Postal Card•
Overall Experience
It has been my pleasure, at a difficult time, to get to know your staff. I couldn't ask for better for care and consideration.
No hesitation to recommend or use your agency again.
It has been my pleasure, at a difficult time, to get to know your staff. I couldn't ask for better for care and consideration.
No hesitation to recommend or use your agency again.
↩Reply from Stella Mabena, Registered Manager at Great Grace Services
Thank you for taking the time to write such a lovely review about our service. We are glad we were able to step in when you needed support and that we were able to make a difference. We will share your positive response with the rest of the team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 November 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Great Grace Services.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Great Grace Services.
Accreditations
There are no accreditations posted yet for Great Grace Services.
Meet the Team (2)
Theresa Ann HughesJob Title Care CoordinatorJoined 2024
The Domiciliary Care Coordinator is responsible for ensuring the smooth operation of home care services by coordinating:
care schedules, managing...
The Domiciliary Care Coordinator is responsible for ensuring the smooth operation of home care services by coordinating:
care schedules, managing care workers, liaising with clients and families, and maintaining compliance with regulatory standards. The role ensures that service users receive high-quality, person-centred care that meets their individual needs.
Stella MabenaJob Title Registered ManagerJoined 2022
Registered Manager oversees home care services, ensuring high-quality care for clients in their own homes while complying with regulations. Their...
Registered Manager oversees home care services, ensuring high-quality care for clients in their own homes while complying with regulations. Their role involves managing staff, maintaining compliance with the Care Quality Commission (CQC), and ensuring service users receive safe and effective care.
Frequently Asked Questions about Great Grace Services
How much does Great Grace Services cost?
The agency lists fees between £26 and £30 for hourly visiting care and between £1,400 and £1,800 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Great Grace Services employ?
Great Grace Services employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Great Grace Services to verify any information. View our terms and conditions. Great Grace Services has an Enhanced Service -what an Enhanced Service includes.
