Greymate Care Ltd Reviews (4)
Over all time Greymate Care Ltd has 4 reviews.
Review from Kathleen H (Client) published on 14 December 2022
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with Greymate Care. Initial enquiry was dealt with promptly; all contact by email and phone was extremely courteous and caring. Very efficient on arrival and coped with everything very well. Would recommend this company, and I will continue to use them. Thank you to the manager for a really
enjoyable morning, and for leaving my flat lovely and clean!
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Review from R I (Grandmother of Client) published on 9 December 2022
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I truly want to appreciate the efforts of Greymate Care Ltd. Honestly, I was looking for a person who will take care of my grandmother. Finally I met them and they gave me tremendous help by assigning two caregivers who will take care of my grandmother.
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Review from J K (Client) published on 2 December 2022
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This was the first time I had need to call upon a carer/companion. It was to help me attend a hospital appointment, for which I was very nervous. I couldn't have been in better hands. I was supported to just the right level - my companion was very intuitive to my needs, both physical and mental. Although
I was slightly early, she was already there and she organised a wheelchair for me. She didn't crowd me, but I was always aware she was being attentive and ready to respond. I had said in advance that I may be quiet, so she didn't intrude, but she chatted when I wanted to. Unfortunately, for medical reasons, the procedure didn't go ahead, so I will have to return. I definitely will be using this service again. One tip for service users (my psychotherapist suggested this): If possible, let the companion know in advance what helps and what doesn't as everyone is different e.g some people like to talk a lot or be touched when nervous and others prefer the opposite. A big thanks to the manager.
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Review from Gillian L (Daughter of Client) published on 28 October 2022
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have really struggled to get care in place for my father and was starting to lose hope, the easy service and no-problem attitude from Greymate Care were just what I needed. The process was so easy and they were happy to help.
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