Care Provided by Universal Care and Support Services Ltd
Types of Home Care
- Visiting Care
Duration of Care
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
Specialist Care Conditions
- Dementia
- Physical Disability
Funding & Fees
Daily Charges per Person
Contact Universal Care and Support Services Ltd to get a personalised quote
Please contact us for more information
The price(s) shown are provided by the agency. Contact Universal Care and Support Services Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Owner
- Universal Care and Support Services Ltd
- Private Owned
Person in charge
- Florence Ngugi (Manager)
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Universal Care and Support Services Ltd Reviews (2)
Over all time Universal Care and Support Services Ltd has 2 reviews.
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Overall Experience
Date Published
Reviewer Connection to Universal Care and Support Services Ltd
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Review from Mandy M (Daughter of Client) published on 22 February 2024 Date of experience: January 2024•Submitted via Postal Review Card•
Overall Experience
Universal Care and Support Services are amazing. Always treat Mum with such care and dignity. Mum calls them her 'Guardian Angels'. Mum has a lovely relationship with them all. Always on time and go above and beyond on every visit. Such a kind and caring group of people.
Universal Care and Support Services are amazing. Always treat Mum with such care and dignity. Mum calls them her 'Guardian Angels'. Mum has a lovely relationship with them all. Always on time and go above and beyond on every visit. Such a kind and caring group of people.
↩Reply from Alice Githugu, Manager at Universal Care and Support Services Ltd
Thank you, Mandy, The Universal care team appreciates this review.
Review from Suzanne S (Client / Service User) published on 16 July 2023 Date of experience: June 2023•Submitted via Website•
Overall Experience
I was in urgent need of help with my personal care when the staff at UCSS came to me recommended by a friend. They are totally efficient in what they do providing care, but in addition, they are kind, warm and the most understanding of people. I have no hesitation in highly recommending them.
I was in urgent need of help with my personal care when the staff at UCSS came to me recommended by a friend. They are totally efficient in what they do providing care, but in addition, they are kind, warm and the most understanding of people. I have no hesitation in highly recommending them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 December 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Universal Care and Support Services Ltd.
Accreditations
There are no accreditations posted yet for Universal Care and Support Services Ltd.
Meet the Team (0)
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Frequently Asked Questions about Universal Care and Support Services Ltd
How much does Universal Care and Support Services Ltd cost?
The agency lists fees from £25 for hourly visiting care. Funding accepted: Private Funding (Self-funded).
How many Carers does Universal Care and Support Services Ltd employ?
Universal Care and Support Services Ltd employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Universal Care and Support Services Ltd to verify any information. View our terms and conditions. Universal Care and Support Services Ltd has a Basic Service -what a Basic Service includes.