Bluebird Care Doncaster

My only comment would be that my dad has a mixture of different carers attending daily which has made developing rapport and relationships a little difficult. All the carers however are kind, compassionate and considerate and always prepared to help however they can. So far we are very happy with bluebird and would not hesitate to recommend them to anyone.

I have been very impressed by Bluebird Homecare since my first contact with them. They were easy to contact and sign up with, the manager who did the initial assessment with my dad was great and really put him at his ease as well as communicating regularly with me. My dad has the same carer coming every morning and she also developed a good relationship with my dad really quickly. She has also contacted me direct with any concerns and been clear that she is very happy for me to contact her direct with any worries. I have had less positive experiences with other companies but I'm very happy with the service that Bluebird have provided so far. It has been a great comfort to me. The costs are also reasonable.

THANK YOU

We chose Bluebird Homecare as we had a bad experience with another Agent. At first was unsure but then everyone was so lovely who comes to look after my mother in law and puts us as ease knowing she is well cared for, managers re-assured us and always their at the other side of phone of any issues.

From my first call to Bluebird, requesting support, the whole process from our initial meeting to discuss requirements, the setting up and the provision of care has been seamless and stress free. The care provided is adapted to my Mother-in-laws needs. The carers are providing a kind, caring service which is so important and brings piece of mind to the family when we are not able to. be there

The service I have received from Bluebird Care has been wonderful from everyone concerned. All the staff from management down to all the carers have been kind, understanding and fair and very patient. Old age can't be reversed, but it certainly can be made more comfortable by caring people.

Right from the start Bluebird Care have been wonderful. The whole process from initial meeting to care has been very stress free. The staff from management to carers are wonderful, helpful, kind and have treated my wife and I with dignity and compassion.

Thank you to all for caring.

My sister has dementia and was struggling to cook a meal plus I wanted the assurance that someone was checking on her on days when I was unable to see her. I rang Bluebird and the owner came out to see us to assess our needs. She is a really lovely lady and nothing is too much for her. We agreed on an hour a day for lunch times. All the staff that care for my sister have been wonderful, very friendly and caring. It's nice to have some consistency and we have three carers that visit on a rota basis. If ever a new carer is introduced, they come with one of the existing ones so that my sister feels comfortable with them. All in all, I would have no hesitation in recommending Bluebird to anyone who needs a professional, caring service for their loved ones.

Really good care. Very happy with my care. Everyone is nice.

I was trying to find some home care support for my father at very short notice. My initial point of contact was the owner, she was understanding, efficient and even though they were extremely busy, she was committed to providing a service for us at very short notice. Importantly, the owner liaised well and always made contact when she said she would. Together with her colleague, they swiftly undertook the required procedures to give us a quick start date. The carers I met showed compassion, care and sensitivity. My dad didn’t require this service for very long but I would have no hesitation in contacting them at a future date should the need arise.

We were really nervous about having carers come in but our first meeting with a member of staff made us feel so at ease, you can tell he really cares and is not just in the office with no hands-on experience. Everything was explained clearly and tailored around my father-in-law's needs. The first meeting with the cares went brilliantly, we didn't know what to expect but they were absolutely fantastic, he came to oversee the first meeting. So far, I am very impressed with the service as a whole.

My husband liked to get out of bed before the carer arrived but on this one morning he couldn't get out of bed he was so stiff. When the carer arrived she came upstairs and she knew exactly what to do. She was patient and caring, she managed to get him to the bathroom get him washed dressed and downstairs for his breakfast.

Bluebird Care, Doncaster provided exceptional care for my mum for a six-month period prior to her going into a residential care home on a permanent basis. All the carers provided care of the highest standard and the half dozen or so ladies I met in person always seemed genuinely interested in my mum’s welfare. They did their duties in a warm and friendly manner and my mum looked forward to their visits. Management was always very accommodating and accessible and on rare occasions when I couldn’t get through, a swift callback was always forthcoming. I received regular calls from management to keep me updated and check on any areas where they could improve the care for my mum. Where I felt both management and carers really excelled was in updating my mum’s care over time. This really helped in adjusting the care to meet my mum’s needs. They anticipated any required changes before they became a problem.

I would recommend Bluebird Care to other potential clients.

Bluebird Care have been supporting my dad for a few weeks, during this time the carers have treated my dad with the utmost dignity and respect. They have been friendly and professional at all times. He’s enjoyed seeing them daily. The ongoing contact I have had with the management has been second to none, my queries and concerns have been dealt with promptly and professionally. I would definitely recommend this company

Thank you.