What Type of Services does Bluebird Care Doncaster offer?

Bluebird Care Doncaster offers Home Care.

Bluebird Care Doncaster, Office 7, Ground Floor D Block, Balby Court Business Campus, Balby Carr Bank, Doncaster, South Yorkshire DN4 8DE

Review from Lynn R (Daughter of Client) published on 7 October 2025 Submitted via Website • Report

Overall Experience

I have been very impressed by Bluebird Homecare since my first contact with them. They were easy to contact and sign up with, the manager who did the initial assessment with my dad was great and really put him at his ease as well as communicating regularly with me. My dad has the same carer coming every

morning and she also developed a good relationship with my dad really quickly. She has also contacted me direct with any concerns and been clear that she is very happy for me to contact her direct with any worries. I have had less positive experiences with other companies but I'm very happy with the service that Bluebird have provided so far. It has been a great comfort to me. The costs are also reasonable.

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Review from Beverley M (Daughter of Client) published on 2 October 2025 Submitted via Website • Report

Overall Experience

My mum is coming up to her 90th birthday always been independent but felt needed a little care on a daily basis can't stress how good the carers are happy to do anything and most importantly my mum had a fall and her falls alarm failed her but her carer arrived made her comfortable called us and an

ambulance and stayed with her til we got there
THANK YOU

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Review from A B (Daughter-in-law of Client) published on 5 August 2025 Submitted via Website • Report

Overall Experience

We chose Bluebird Homecare as we had a bad experience with another Agent. At first was unsure but then everyone was so lovely who comes to look after my mother in law and puts us as ease knowing she is well cared for, managers re-assured us and always their at the other side of phone of any issues.

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Review from Elaine W (Daughter-in-law of Client) published on 1 August 2025 Submitted via Website • Report

Overall Experience

From my first call to Bluebird, requesting support, the whole process from our initial meeting to discuss requirements, the setting up and the provision of care has been seamless and stress free. The care provided is adapted to my Mother-in-laws needs. The carers are providing a kind, caring service

which is so important and brings piece of mind to the family when we are not able to. be there

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Review from Joan T (Client) assisted by family/friend published on 8 May 2025 Submitted via Postal Card • Report

Overall Experience

The service I have received from Bluebird Care has been wonderful from everyone concerned. All the staff from management down to all the carers have been kind, understanding and fair and very patient. Old age can't be reversed, but it certainly can be made more comfortable by caring people.

Reply from Vaneeta, Owner at Bluebird Care Doncaster

Thank you so much for your wonderful comments. Having amazing clients like yourself really makes our job so much easier and it truly makes us want to work hard and do our best to give that consistent high quality care that you truly deserve. It has always been a pleasure working with you and the family. We really appreciate you taking the time out to leave us such a positive feedback.

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Review from Julian S (Husband of Client) published on 4 April 2025 Submitted via Postal Card • Report

Overall Experience

Right from the start Bluebird Care have been wonderful. The whole process from initial meeting to care has been very stress free. The staff from management to carers are wonderful, helpful, kind and have treated my wife and I with dignity and compassion.

Reply from Vaneeta Seepersad, Home Manager at Bluebird Care Doncaster

Hi Julian, thanks for your great review! If there is anything else we can do for you, please don't hesitate to let us know 01302 870348. Your great rating means a lot to us, and we appreciate you taking the time to leave us this review! Take care!

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Review from T S (Daughter of Client) published on 21 January 2025 Submitted via Postal Card • Report

Overall Experience

We get a fabulous service that I feel is very much tailored to our needs as a family. Staff are warm and friendly and I believe they truly care about people, nothing is ever too much trouble. It feels more than a service. It has a personal feel that I'm doubtful we might receive from all care providers.

Thank you to all for caring.

Reply from Vaneeta Seepersad, Franchise Owner at Bluebird Care Doncaster

Thank you for your kind words and feedback. We really enjoy working with mom and it always makes out jobs easier when the family is supportive and involved like yourselves. Our focus has always been to give the best possible care that is personalised and meets all of mom's needs. We are always available if you need any further support or if you need anything at all, you can reach out to us at any time.

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Review from Pat B (Sister of Client) published on 11 December 2024 Submitted via Website • Report

Overall Experience

We have been using Bluebird Care for approximately five months now and we are extremely happy with their service.
My sister has dementia and was struggling to cook a meal plus I wanted the assurance that someone was checking on her on days when I was unable to see her. I rang Bluebird and the owner

came out to see us to assess our needs. She is a really lovely lady and nothing is too much for her. We agreed on an hour a day for lunch times. All the staff that care for my sister have been wonderful, very friendly and caring. It's nice to have some consistency and we have three carers that visit on a rota basis. If ever a new carer is introduced, they come with one of the existing ones so that my sister feels comfortable with them. All in all, I would have no hesitation in recommending Bluebird to anyone who needs a professional, caring service for their loved ones.

Reply from Vaneeta, Owner at Bluebird Care Doncaster

Hello Pat, thank you so much for your kind words, we really appreciate it. Your review means a lot to us, especially since we really like to know what impact we have on our clients and their families. We are really pleased that you are happy with us and that we are able to give the positive and consistent support that your sister needs. Thank you for always being very communicative and responsive with us so that we are able to work as a team to deliver the highest quality care.

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Review from D G (Client) published on 20 November 2024 Submitted via Postal Card • Report

Overall Experience

Really good care. Very happy with my care. Everyone is nice.

Reply from Vaneeta Seepersad, Franchise Owner at Bluebird Care Doncaster

Thank you for your kind words. We are always happy to hear feedback about how we are doing and it is always a pleasure to help support you.

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Review from A S (Daughter of Client) published on 29 April 2024 Submitted via Website • Report

Overall Experience

I was trying to find some home care support for my father at very short notice. My initial point of contact was the owner, she was understanding, efficient and even though they were extremely busy, she was committed to providing a service for us at very short notice. Importantly, the owner liaised well

and always made contact when she said she would. Together with her colleague, they swiftly undertook the required procedures to give us a quick start date. The carers I met showed compassion, care and sensitivity. My dad didn’t require this service for very long but I would have no hesitation in contacting them at a future date should the need arise.

Reply from Vaneeta, Director at Bluebird Care Doncaster

Hello, thank you so much for your feedback. It means a great deal to us. Even though our stay was short, we really liked getting to know Dad and the family. You guys are doing a wonderful job with Dad and should you ever need us in the future, we are here for you. Feel free to call us or drop us an email, if any support is needed.

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Review from Claire R (Daughter-in-law of Client) published on 22 April 2024 Submitted via Website • Report

Overall Experience

We were really nervous about having carers come in but our first meeting with a member of staff made us feel so at ease, you can tell he really cares and is not just in the office with no hands-on experience. Everything was explained clearly and tailored around my father-in-law's needs. The first meeting

with the cares went brilliantly, we didn't know what to expect but they were absolutely fantastic, he came to oversee the first meeting. So far, I am very impressed with the service as a whole.

Reply from Vaneeta, Director / Owner at Bluebird Care Doncaster

Thank you for your kind review. We do understand how nerve-wracking it must be the first time care is being started but we do try our best to ensure the process is clear and as caring as possible. I am really glad to hear that things are going well for your father-in-law and that he is enjoying the support we give. It is always great to receive feedback so thank you for taking the time to let us know about how we are doing.

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Review from S F (Wife of Client) published on 28 February 2024 Submitted via Postal Card • Report

Overall Experience

My husband liked to get out of bed before the carer arrived but on this one morning he couldn't get out of bed he was so stiff. When the carer arrived she came upstairs and she knew exactly what to do. She was patient and caring, she managed to get him to the bathroom get him washed dressed and downstairs

for his breakfast.

Reply from Vaneeta, Senior Manager at Bluebird Care Doncaster

Thank you so much for your kind words. Even though we promote independence as much as possible, all of our carers are trained to know when that little bit of extra support is needed, so we are grateful that you have noticed this and given us feedback. It is an absolute pleasure working with the client and the family, we really value you and we hope to continue providing you with the highest quality care.

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Review from Michael H (Son of Client) published on 10 October 2023 Submitted via Website • Report

Overall Experience

Bluebird Care, Doncaster provided exceptional care for my mum for a six-month period prior to her going into a residential care home on a permanent basis. All the carers provided care of the highest standard and the half dozen or so ladies I met in person always seemed genuinely interested in my mum’s

welfare. They did their duties in a warm and friendly manner and my mum looked forward to their visits. Management was always very accommodating and accessible and on rare occasions when I couldn’t get through, a swift callback was always forthcoming. I received regular calls from management to keep me updated and check on any areas where they could improve the care for my mum. Where I felt both management and carers really excelled was in updating my mum’s care over time. This really helped in adjusting the care to meet my mum’s needs. They anticipated any required changes before they became a problem.

Reply from Vaneeta, Franchise Owner at Bluebird Care Doncaster

Thank you so much for your kind words. We really do care for our clients and always aspire to give the highest quality of care possible. Our aim is to deliver a high standard of care whilst helping our clients maintain their independence, so I am pleased that we were able to meet your expectations. It was a pleasure working with yourself as well, as you were always responsive and helped make delivering care to Mom run smoothly. All the best to you and the entire family.

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Review from Teresa M (Daughter of Client) published on 16 September 2023 Submitted via Website • Report

Overall Experience

The care my mum received from Bluebird Care was very kind and caring, and Mum was always treated with dignity and respect.
The manager always did her best to accommodate the hours and days that suited Mum best and welcomed any feedback. She was also very kind in offering support from Mum's carers

for Dad (when they were there for Mum) when he was very poorly.
When Mum was particularly unwell, the carer that day stayed with us for longer to ensure my Mum was OK.
The reason I gave four stars rather than five was because during the time Bluebird Care was caring for Mum, the staff was in a state of flux - they were understaffed, then the original staff left, and lots of new staff joined, so Mum had different carers all the time. All were very nice, though. I imagine that this situation has settled down now.
It was always easy to contact the manager, and we were generally informed when new staff were coming.
I would recommend Bluebird Care to other potential clients.

Reply from Vaneeta, Franchise Owner at Bluebird Care Doncaster

Thank you so much for your kind words. We really enjoyed looking after Mum and the family, including yourself, has always been very supportive throughout the time we spent with Mum. Best wishes to you and all the family.

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Review from Teresa N (Daughter of Client) published on 3 May 2023 Submitted via Website • Report

Overall Experience

Bluebird Care have been supporting my dad for a few weeks, during this time the carers have treated my dad with the utmost dignity and respect. They have been friendly and professional at all times. He’s enjoyed seeing them daily. The ongoing contact I have had with the management has been second to

none, my queries and concerns have been dealt with promptly and professionally. I would definitely recommend this company

Reply from Vaneeta, Director at Bluebird Care Doncaster

Thank you so much for your kind words. We really try our best to ensure all our client's needs are met whilst delivering high-quality, safe care. We are really glad to hear that dad enjoyed having us over as we enjoyed attending to him as well. If you ever need anything at all, please reach out.

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Review from Gillian H (Daughter of Client) published on 8 February 2023 Submitted via Website • Report

Overall Experience

My sisters and I would like to thank Bluebird Care for the fantastic care they gave to my dad while his partner was away for the week.
One particular staff member was absolutely amazing, he went above and beyond to make my dad feel safe and happy. You can tell this is not just a job to him, it is a

vocation. We will definitely be using Bluebird Care again.
Thank you.

Reply from Bluebird Care Doncaster, Management Team at Bluebird Care Doncaster

Hello, Thank you so much for your kind words. Our main goal is to provide safe and high-quality care, so we are really glad that you were happy with our service. It was a pleasure looking after your dad. If you ever need us again please reach out.