Relate Care Solutions Ltd

Chengate House, 61 Pepper Road, Leeds LS10 2RU
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9.0 5 Reviews
  • Relate Care Solutions Ltd, Leeds
Relate Care Solutions Ltd in Leeds provides care from professional staff in the comfort of the client's own homes.

There is 24/7 home care depending on the specific needs of each client.

Care and support is delivered with compassion and professionalism.

Relate Care Solutions focuses on promoting the health and well-being of people and families by providing cost-effective care in their homes.

It offers home care and daily living assistance including daily or weekly assistance due to aging, illness, recovery, or rehabilitation.

Daily home care services can include anything from meal preparation, hygiene, cleaning, and supervision.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Good to Know

Owner

  • Relate Care Solutions Ltd

Person in charge

  • Sifundo Dube (Director)

Relate Care Solutions Ltd Reviews (5)

9.0

Relate Care Solutions Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Relate Care Solutions Ltd has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
0
0
3
2

Review from T G (Daughter of Client) published on 22 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have been brilliant caring for my terminally ill Mum. Always happy to change times if required, to make meals, tidy the kitchen, clean etc.
Excellent service, they are a real credit to the system!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D B (Client) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and myself are very happy with the care I get, we've made a lot of friends with carers we get. They're very caring and helpful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Rosemary C (Wife of Client) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used your services for two weeks whilst our regular carer has been on holiday. Everything was very good. I would not hesitate to use you again in the future. The staff were excellent. Always on time, very polite and caring and my husband, who has quite severe dementia, was at ease with them
which has not always been our previous experience.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sara W (Wife of Client) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team are absolutely fantastic. Very professional, friendly and knowledgeable. Always respectful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C M (Granddaughter of Client) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided is amazing and a big help for family members. The carers give all their time to the service user, involving his wife aswell as the service user. They have laughs together. The main carer that comes to visit caters to everything my grandad needs and even brightens up my grandad's day
by taking the time to talk to him.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Relate Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Relate Care Solutions Ltd is calculated as follows: ( (16 Excellents x 5) ) ÷ 16 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Relate Care Solutions Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Relate Care Solutions Ltd

What Type of Services does Relate Care Solutions Ltd offer?

Relate Care Solutions Ltd offers Home Care.

How many Carers does Relate Care Solutions Ltd employ?

Relate Care Solutions Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Relate Care Solutions Ltd to verify any information. View our terms and conditions. Relate Care Solutions Ltd has an Enhanced Service - more info.