Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Relate Care Solutions Ltd

stars
stars 22 February 2024
The carers have been brilliant caring for my terminally ill Mum. Always happy to change times if required, to make meals, tidy the kitchen, clean etc. Excellent service, they are a real credit to the system!
Review from T G (Daughter of Client/Service User)
stars
stars 07 September 2023
My husband and myself are very happy with the care I get, we've made a lot of friends with carers we get. They're very caring and helpful.
Review from D B (Client / Service User)
stars
stars 14 August 2023
We have used your services for two weeks whilst our regular carer has been on holiday. Everything was very good. I would not hesitate to use you again in the future. The staff were excellent. Always on time, very polite and caring and my husband, who has quite severe dementia, was at ease with them
which has not always been our previous experience.
Review from Rosemary C (Wife of Client/Service User)
stars
stars 28 June 2023
The care team are absolutely fantastic. Very professional, friendly and knowledgeable. Always respectful.
Review from Sara W (Wife of Client/Service User)
stars
stars 31 May 2023
The care provided is amazing and a big help for family members. The carers give all their time to the service user, involving his wife aswell as the service user. They have laughs together. The main carer that comes to visit caters to everything my grandad needs and even brightens up my grandad's
day by taking the time to talk to him.
Review from C M (Granddaughter of Client/Service User)