Clover Care Scotland Ltd
Ugstonrigg Cottage, Haddington, East Lothian EH41 3SUCare Provided by Clover Care Scotland Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £22 - £30
Contact Clover Care Scotland Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
Good to Know
Owner
- Clover Care Scotland Ltd
- Private Owned
Person in charge
- Uta Cochrane (Registered Manager )
Clover Care Scotland Ltd Reviews (35)
Clover Care Scotland Ltd has a Review Score of 9.9 (9.924) out of 10, based on 22 reviews in the last 2 years.
Over all time Clover Care Scotland Ltd has 35 reviews.
Flexible and friendly, very happy with everything they have done. The cleaning completed so far is obvious and any requests have been dealt with very well.
I would recommend this Home Care provider.
Hi thank you for your feedback. We will continue to work hard.
Clover Care assisted both my parents in their home for over a year, with a variety of tasks and while both my parents had a number of varied issues to contend with. They are really well organised, all systems in place and working, their communication is good, and both my parents quickly stated that they could not manage without the care Clover Care provided. Their staff are all excellent and their visits became a highlight of the week rather than just a service provision. I would recommend them highly.
Thank you so much for your review and the opportunity given to look after your parents.
My brother did note that recently there were new trainers being trained up and he felt if Dad could be pre warned that there would be extra people at his next visit that would be helpful.
As a family we would recommend Clover Care and their services .
Thank you for your feedback, we will do our best to continue providing the best care possible, however we will work hard to improve on communication when introducing new staff.
They go over and beyond to make sure my parents are comfortable and well cared for. Additionally, they are very supportive when liaising with me and I always know that my parents are in safe hands. Nothing is too much trouble. Thank you to all at CloverCare for their ongoing care, patience, help and support.
Clover Care was absolutely exceptional with their live in care for my 94 disabled father. Prudence stayed and cared for him for 3 days and nights and was such an immense help enabling me some respite. Managers went above and beyond to make sure everything was organised wonderfully efficiently. I was extremely impressed by the quality of care, professionalism but also friendly approach and sincerity and would highly recommend Clove Care to anyone looking for home help.
Thank you for your review, we will continue working hard to maintain the standard.
Clover Care has provided reliable, flexible, friendly and professional caring services for my mother. At times of crisis, they went the extra mile and I always feel confident she is in good hands. The manager, in particular, has managed the service with real professionalism and shown high levels of care and diligence himself.
Thank you so much for the review and feedback we hope to continue working hard.
Excellent service and always on time which is very important. Always very polite and respectful to my Aunt.
Having used other care providers, I find that Clover Care have provided a much more cost effective and reliable service
Thank you so much for the review and feedback we hope to continue working hard.
They try to keep to the same arrival time which helps me plan the day.
It is usually the same faces so we are familiar and happy with that.
Thank you so much for the review, it is so lovely to hear how our team is doing , and we have passed this on to them. Thank you again for the feedback.
Excellent care provision and swift response to increased need during period of illness, all the carers are very kind and pleasant and the service is excellent. The carers are responsive to my mums requests.
Thank you so much for the review, it is so lovely to hear how you have become fond of our team, and we have passed this on to them. Thank you again for the feedback.
Clover care have been looking after my father for 3 months and the level of care has been excellent. They have taken the time to get to know my father and always treat him with kindness and respect. They are always cheerful which goes along way to cheering my father up. I would thoroughly recommend their services.
Thank you so much for the review, it is so lovely to hear how you have become fond of our team, and we have passed this on to them. We are pleased for the opportunity you have given us to look after your father. Thank you once again.
We've been very happy with the service from Clover Care. The staff are lovely & make such an effort to be bright & cheery & are very courteous to my mum. The office staff are also very supportive. We would recommend Clover Care
Thank you so much for the review, it is so lovely to hear how you have become fond of our team, and I have passed this on to them, we are pleased you have given us the opportunity to look after your mum. Thank you again for the feedback
My mum had to transition from another care company who could not provide the service she required, so she was a little apprehensive, but she tells me she has no complaints whatsoever and that the staff who come to see to her needs are very attentive and always make sure she is well and safe. I too have met all the carers who visit mum, and I have always found them to be friendly and caring. I have had to contact the office from time to time just to tweak mum's care on a few occasions, and this is no trouble to them at all. In fact, they encourage me to contact them whenever necessary. One thing I particularly like is the continuity of staff. There is not a high turnover of staff with this company and no agency staff, which I think is an important factor when dealing with the care of the elderly.
Thank you so much for the review, it is so lovely to hear how you have become fond of our team, and we have passed this on to them. Thank you again for the feedback.
Only one comment, I would appreciate a copy of the rota just to know who is coming.
Thank you so much for the review, it is so lovely to hear how you have become fond of our team, and I have passed this on to them. All the time enjoy his visits and you are so welcoming to them. We are trying to step away from paper rotas, and are encouraging the use of the electronic system we...
Clover Care have been looking after my mother for more than a year now, and I can highly recommend them without hesitation. The carers are compassionate, professional, patient, friendly and always cheerful, and the administration is easy to communicate with, supportive and happy to advise when questions arise. They've been flexible and supportive during a hospital stay (even visiting my mother on numerous occasions while she was an inpatient) and adapted my mother's care as needed when she returned home, going above and beyond to liaise with other health services to ensure that equipment and the proper care was in place for her return. Knowing that they were there during this difficult transition was extremely reassuring for me, and I always knew that help was a phone call away. My mother values her carers enormously and enjoys their visits. With their help she is able to remain living at home with dignity. I cannot express how thankful we are to have found Clover Care.
Thank you for the lovely review. As always we are happy to help and accommodate. We all love visiting mum as she is such a character who we all treasure dearly.
Clover Care provide an excellent professional and flexible service at a very reasonable cost. They proved to be diligent, observant and caring. In all, they provided great support tailored to our needs.
Thank you so much for the lovely review. We thank you for allowing us to care for your father and putting your faith in us. All our carers love looking after your father. We hope to have many more enjoyable visits with him.
Given some notice, I can arrange day care to attend appointments and live in care to allow us some respite. The fact I can go away for a few days knowing my husband is so well cared for, is essential for my own well-being as well as my husbands.
I wouldn't hesitate to recommend Clover Care for your loved ones needs
Thank you so much for the lovely review. We thank you for allowing us to care for your husband and putting your faith in us. All our carers love looking after your husband, we now have a waiting list! We hope to have many more enjoyable visits with him.
The charge fees were more than fair for the attendance given.
We would not hesitate to use their services again should the need arise.
Thank you for your feedback. We will continue working hard.
Initially, the team provided a level of daily companionship and "check-in" support. As my Mum's health deteriorated the level of care has increased to providing 24x7 care, enabling us to take time away from home.
Throughout our relationship with the team, we have had nothing but praise and thanks for the care and support they have provided. Every member of the team we have met has been so caring and professional in their approach and attitude to their role.
Without their support we would not have been able to take any breaks from our caring responsibilities, for this, we are truly grateful. We would have no hesitation in recommending Clover Care's Services.
Thank you so much for the lovely review. We thank you for allowing us to care for your mum and putting your faith in us. All our carers love looking after your mum, we now have a waiting list! We hope to have many more enjoyable visits with her.
Clover Care has changed our lives in every way for the better. They have allowed my mum to stay at the home she loves despite having severe Alzheimer's and they have given my dad respite and company. They are reliable, compassionate, and go the extra mile. Wholeheartedly recommend.
Thank you for your feedback, we hope to continue working hard.
All staff are always keen to help above and beyond, even taking my mother to hospital appointments.
My mother has received care from other providers in the past, Clover Care is head and shoulders above the others.
Hi, thank you so much for the feedback. We hope to continue working hard.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 31 July 2024- How well do we support people's wellbeing? Very Good
(5)
- How good is our leadership? Good
(4)
- How good is our staff team? Good
(4)
- How well is care and support planned? Adequate
(3)
News (0)
There are no news items for Clover Care Scotland Ltd.
Awards / Recognitions (2)
- Recipient: Clover Care Scotland LtdDate: Friday 30 May 2025
- Recipient: Clover Care Scotland LtdDate: Friday 31 May 2024
Meet the Team (0)
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