GraceBrook Ltd

S34a West Midlands House, Gipsy Lane, Willenhall WV13 2HA
Submit a Review
8.4 2 Reviews
  • GraceBrook Ltd, Willenhall
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to High-End Health Care UK Ltd
High-End Health Care UK Ltd
8.0
Member Logo
Home Care Providers belonging to Empowering U Care (Walsall & Wolverhampton)
Empowering U Care (Walsall & Wolverhampton)
Member Logo
Home Care Providers belonging to PBL Care Ltd
PBL Care Ltd
10
Show GraceBrook Ltd on the Map

Care Provided by GraceBrook Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • GraceBrook Ltd
  • Person in charge
  • Olajumoke Egbedun (Manager)
Are you the Owner/Manager of GraceBrook Ltd? View your Advertising Options

GraceBrook Ltd Reviews (2)

8.4

GraceBrook Ltd has a Review Score of 8.4 (8.409) out of 10, based on 2 reviews in the last 2 years. Over all time GraceBrook Ltd has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 0

Date Published

2
2
2
2
0

Review from S F (Son of Client) published on 24 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were recommended to Gracebrook by a company who have managed my moms social care account for many years when moms care needs had increased due to fraility, old age and advanced dementia.
We met the care manager in December 24 , we liked her from the start ; polite , professional & compassionate
; following a thorough and comprehensive assessment of my moms needs a plan of care was initiated to meet all of them , the process was very straightforward as she took care of everything , liaising with other members of care providers and keeping us informed with her great communication.
Mom has been attended to by many members of the Gracebrook team including the manager herself who strives to deliver the highest standard of care this is then replicated by her team . Mom has been tended to with dignity and tenderness from the outset and we appreciate all they did for mom in her last weeks / days of life .
I would highly recommend Gracebrook Care to those needing care

Reply from Olajumoke Egbedun, Director at GraceBrook Ltd

Thank you for your feedback and kind words. I'm pleased to hear that you are satisfied with the care provided to mom in her last days. It's such a privilege for our team to have looked after mom and I am glad you feel our carers provided dignified care to mom, we will continue to work hard to deliver the best care we can. Your feedback will be shared to the team.Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A P (Son of Client) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care from carers and good communication from management when any issues arise.
Care for us was arranged via local authorities.
Carers attend twice a day.

Reply from Olajumoke Egbedun, Director at GraceBrook Ltd

Thank you so much for your feedback. We are happy to do what we do and this further motivates us as a team to do more!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.4 (8.409)

Overview of Review Score

The Review Score of 8.4 (8.409) out of 10 for GraceBrook Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for GraceBrook Ltd is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for GraceBrook Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about GraceBrook Ltd

What Type of Services does GraceBrook Ltd offer?

GraceBrook Ltd offers Home Care.

How many Carers does GraceBrook Ltd employ?

GraceBrook Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact GraceBrook Ltd to verify any information. View our terms and conditions. GraceBrook Ltd has a Basic Service – more info.