GraceBrook Ltd

S34a West Midlands House, Gipsy Lane, Willenhall WV13 2HA
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9.2 4 Reviews
  • GraceBrook Ltd, Willenhall
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service

Other Care Provided

  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

Fees depends on care needs. Kindly contact us for further enquiry.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • GraceBrook Ltd

Person in charge

  • Olajumoke Egbedun (Manager)
Are you the Owner/Manager of GraceBrook Ltd? View your Advertising Options

GraceBrook Ltd Reviews (4)

9.2

GraceBrook Ltd has a Review Score of 9.2 (9.155) out of 10, based on 4 reviews in the last 2 years.
Over all time GraceBrook Ltd has 4 reviews.

Overall Experience
  • 3
  • 1
  • 0
  • 0
  • 0
Date Published
  • 4
  • 3
  • 4
  • 4
  • 0
Reviewer Connection to GraceBrook Ltd
  • 2
  • 2
Total of 4, showing 1-4
Review from M M (Daughter of Client) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very nice staff, with smile on their faces. always cares about patent. Talk and laugh with patient. Celebrate patient's birthday, that's very nice and surprising. The are always Come to visit at time.
Reply from Olajumoke Egbedun, Director at GraceBrook Ltd

Part of our values as a company is to ensure our clients are treated with kindness and compassion and this we will continue to reinforce within our team. Thank you for your kind feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jean G (Daughter of Client) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were introduced to Gracebrook Care in 2024 by Social Services. They were new to Social Services so they could not tell us much about them at the time. We decided to go ahead with them to give them a chance to work with Social Services and we were so pleased that we did! They have proved to be a
caring and thoughtful care provider. They have shown my mother noting but respect and treat her with great care due to her age and fragility. They have been a wonderful help to my sisters and me and not sure how we would have managed without them.
The Manager has shown great compassion and is always at the end of the phone should we encounter any problems.
We look forward to their continued support taking care of our Mother for the foreseeable future and would recommend them to anyone looking for care.
Reply from Olajumoke Egbedun, Director at GraceBrook Ltd

Thank you so much Jean for the great feedback! We are pleased you are happy with the care given to your mum. It was our privilege to support your mum ensuring she remained comfortable and cared for at home. We are passionate about providing the best care and it's heartwarming to know that it's making a difference. Thank you so much!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S F (Son of Client) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were recommended to Gracebrook by a company who have managed my moms social care account for many years when moms care needs had increased due to fraility, old age and advanced dementia.
We met the care manager in December 24 , we liked her from the start ; polite , professional & compassionate
; following a thorough and comprehensive assessment of my moms needs a plan of care was initiated to meet all of them , the process was very straightforward as she took care of everything , liaising with other members of care providers and keeping us informed with her great communication.
Mom has been attended to by many members of the Gracebrook team including the manager herself who strives to deliver the highest standard of care this is then replicated by her team . Mom has been tended to with dignity and tenderness from the outset and we appreciate all they did for mom in her last weeks / days of life .
I would highly recommend Gracebrook Care to those needing care
Reply from Olajumoke Egbedun, Director at GraceBrook Ltd

Thank you for your feedback and kind words. I'm pleased to hear that you are satisfied with the care provided to mom in her last days. It's such a privilege for our team to have looked after mom and I am glad you feel our carers provided dignified care to mom, we will continue to work hard to deliver the best care we can. Your feedback will be shared to the team.Thank you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A P (Son of Client) published on 12 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Good care from carers and good communication from management when any issues arise.
Care for us was arranged via local authorities.
Carers attend twice a day.
Reply from Olajumoke Egbedun, Director at GraceBrook Ltd

Thank you so much for your feedback. We are happy to do what we do and this further motivates us as a team to do more!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.155)

Overview of Review Score

The Review Score of 9.2 (9.155) out of 10 for GraceBrook Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for GraceBrook Ltd is calculated as follows: ( (19 Excellents x 5) + (2 Goods x 4) ) ÷ 21 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for GraceBrook Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about GraceBrook Ltd

What Type of Services does GraceBrook Ltd offer?

GraceBrook Ltd offers Home Care.

How many Carers does GraceBrook Ltd employ?

GraceBrook Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact GraceBrook Ltd to verify any information. View our terms and conditions. GraceBrook Ltd has an Basic Service - more info.