Valley Care North Nottinghamshire

Suite 22, Brunts Business Centre, Samuel Brunts Way, Mansfield NG18 2AH
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9.7 7 Reviews
  • Valley Care North Nottinghamshire, Mansfield
Valley Care North Nottinghamshire supports adults to live as independently and as well as possible at home.

The fully trained staff are able to help people with physical, cognitive and mental health challenges as well as end of life care.

All carers are nurtured and are highly trained to be the very best care they can be so they are motivated to provide the customers with the highest quality support.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: £24.20 – £26.95

Please call to discuss fees in relation to your specific requirements.

These prices are only a guideline, please contact Valley Care North Nottinghamshire to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Amy Burrows (Registered Manager)

Valley Care North Nottinghamshire Reviews (7)

9.7

Valley Care North Nottinghamshire has a Review Score of 9.7 (9.700) out of 10, based on 7 reviews in the last 2 years. Over all time Valley Care North Nottinghamshire has 7 reviews.

Overall Experience

  • 7
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Date Published

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Review from David W (Husband of Client) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been having the services of Valley Care some eight months now, to help care for my wife, who is sadly in the later stages of dementia, she is totally disabled. I do not have anything negative to say about them, all the carers have been respectful, kind, considerate, understanding and thoughtful
when caring for my wife's needs. The company is well run and I would, unreservedly, recommend them to anyone who is in need of a first class service for their loved one.

Reply from Lauren Aitken, Registered Manager at Valley Care North Nottinghamshire

Thank you for the lovely review, its great to hear you are happy with Valley care and we are meeting all of the expectations for your wife.

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Review from Paula E (Client) published on 30 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and I've made a really nice friend, she is so lovely she gos above and beyond and I am so grateful for all of the help the carers give me whilst I'm waiting for my heart surgery thank you so much.

Reply from Amy Burrows, Registered Manager at Valley Care North Nottinghamshire

Thanks for this lovely review! We hope you continue to feel the service we provide is 5 stars!

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Review from Samantha H (Daughter of Client) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say how much we appreciate all the carers do for Mum. We know she's not always the easiest but the way that they look after her, chat to her and put her mind at ease is great and very reassuring for us!
She raves about two members of staff's breakfasts and they always look good when
we arrive to give her medication and I think if she was able to kidnap another staff member to tuck her in every night she would!
They all do an amazing job and are very caring and attentive to mums needs

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Review from Colum S (Son of Client) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A professionally delivered service where carers are compassionate and aways put my Mum first. They attend to all Mums needs efficiently and nothing is too much trouble for them. As a result my Mum is feeling much better about herself despite her Dementia diagnosis.

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Review from S L (Granddaughter of Client) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been with Vally care for a while now and all I can say on behalf of my grandmother and myself that we are very happy in all areas from personal care, shopping calls, a friendly face walking through the door 3 times a day,, it puts myself and our family at ease knowing that the carers
are going in everyday,, my grandmother looks forward to seeing them everyday always happy to help, very pleased with the care she receives

Reply from Amy Burrows, Registered Manager at Valley Care North Nottinghamshire

Thank you for a lovely review. Its a pleasure looking after a lovely lady.

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Review from Beryl H (Aunt of Client) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My niece has lived at Woodvale for three years, the carers are very supportive of her on a daily basis and especially during times of illness.They support her with her personal care, shopping and medication and also support her with attending medical appointments, with cleaning her flat and preparing
her meals.
There are activities in communal areas which she enjoys attending and likes making friends with the other residents. She is very happy living there and I am reassured she is in a very safe environment.

Reply from Lauren Aitken, Registered Manager at Valley Care North Nottinghamshire

Thank you for the lovely review, we are glad to hear your niece is enjoying her time here at Woodvale.

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Review from Ruth H (Daughter of Client) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with the excellent care provided by Valley Care. All the carers that have visited our dad have shown kindness and respect not just to my dad but the whole family.
All the carers have been professional and have provided advice as and when needed.
Overall excellent service.

Reply from Lauren Aitken, Registered Manager at Valley Care North Nottinghamshire

Thank you for your kind words, so glad to hear we are achieving what we set out to do and that your dad is receiving an excellent service.

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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Valley Care North Nottinghamshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Valley Care North Nottinghamshire is calculated as follows: ( (41 Excellents x 5) ) ÷ 41 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Valley Care North Nottinghamshire is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (6)

Amy

Amy Burrows

Job Title: Registered Manager

Joined: 2022

Registered Manager experience of 5+ years. Worked for a big provider and our start up Mansfield Branch

Sue

Sue Donnelly

Job Title: Care Manager

Joined: 2022

20+ years experience in the care industry. Previous experience as a Registered Manager for 15+ years

Nicola

Nicola Walker

Job Title: Care Coordinator

Joined: 2023

10+ years experience coordinating

No image found

Michelle Neal

Job Title: Assessor

Joined: 2024

Assessing for 6+ years. Have a breadth of knowledge in social care assessments.

Lewis

Lewis Storrie

Job Title: Care Co-ordinator

Joined: 2023

Lewis has 4+ years experience in co-ordinating care

Shelbie

Shelbie Harrison

Job Title: Assessor

Joined: 2023

4+ years of experience in assessments

Frequently Asked Questions about Valley Care North Nottinghamshire

What Type of Services does Valley Care North Nottinghamshire offer?

Valley Care North Nottinghamshire offers Home Care.

How many Carers does Valley Care North Nottinghamshire employ?

Valley Care North Nottinghamshire employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Valley Care North Nottinghamshire to verify any information. View our terms and conditions. Valley Care North Nottinghamshire has an Enhanced Service - more info.