Average costs for home care provided by Valley Care Direct Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Valley Care Direct Ltd, based on 5 out of their 5 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide .

How many Agencies does Valley Care Direct Ltd own?

Valley Care Direct Ltd own 5 Agencies.

Which Valley Care Direct Ltd Agencies have the highest review score?

Valley Care Derbyshire , Valley Care Barnsley & Rotherham & Valley Care North Nottinghamshire have the highest review score.

Valley Care Direct Ltd | 5 Home Care Providers

Review of
Valley Care Derbyshire
from Keith B (Client) published on 22 August 2025 Submitted via Postal Card • Report

Overall Experience

In January 2019 Valley Care came to look after my wife following sepsis. The care given was excellent and this continues during her fight with cancer- sadly she died Nov 2020- but Valley Care were so good and caring during lockdown especially. Since then I have continued to have a carer come in 1 hour

per week to help with domestic jobs. I know that I could also call on them if I was in trouble and needed personal care. All the staff are loving, caring, professional. Thank you all for myself and especially for my late wife.

Reply from Victoria Woolley, Registered Manager at Valley Care Derbyshire

Thank you for your kind words, your wife was loved by all of our carers and it was an honour to look after her.

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Review of
Valley Care Hull & East Riding
from G M (Client) published on 20 June 2025 Submitted via Postal Card • Report

Overall Experience

I am very happy with my care

Reply from Lindsey Bishop, Branch Manager at Valley Care Hull & East Riding

Thank you for your review its nice to know you are happy with our care staff that visit you.

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Review of
Valley Care North Nottinghamshire
from David W (Husband of Client) published on 19 June 2025 Submitted via Website • Report

Overall Experience

I have been having the services of Valley Care some eight months now, to help care for my wife, who is sadly in the later stages of dementia, she is totally disabled. I do not have anything negative to say about them, all the carers have been respectful, kind, considerate, understanding and thoughtful

when caring for my wife's needs. The company is well run and I would, unreservedly, recommend them to anyone who is in need of a first class service for their loved one.

Reply from Lauren Aitken, Registered Manager at Valley Care North Nottinghamshire

Thank you for the lovely review, its great to hear you are happy with Valley care and we are meeting all of the expectations for your wife.

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Review of
Valley Care Sheffield
from S G (Daughter of Client) published on 3 June 2025 Submitted via Website • Report

Overall Experience

This so called care services have been put in place via social care assessment even after 2 weeks staff don't know the care plan or even seen it as nothing is on the app so we need to tell them everytime. I cannot get on the app yet even after being told i would be able to in 24hrs even when i called

regarding this im still waiting for a response!! 1st carer calling my mum by wrong name and spoke about her in front of her asking if "she's all there" thats not respect another hadnt completed training i know this cause i asked questions about who they are etc no respect no introduction when they have turned up then I've been told by the office they have logged in which was a lie and they've not even turned up no wonder I cannot leave my mum unsupervised if This is the so called care you offer what the hell when you are looking after frail elderly with medical conditions absolute joke definitely not one I would recommend at this time i'm now waiting on my email and what response I get!

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Review of
Valley Care North Nottinghamshire
from Paula E (Client) published on 30 May 2025 Submitted via Website • Report

Overall Experience

Very helpful and I've made a really nice friend, she is so lovely she gos above and beyond and I am so grateful for all of the help the carers give me whilst I'm waiting for my heart surgery thank you so much.

Reply from Amy Burrows, Registered Manager at Valley Care North Nottinghamshire

Thanks for this lovely review! We hope you continue to feel the service we provide is 5 stars!

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Review of
Valley Care Sheffield
from M G (Friend of Client) published on 9 May 2025 Submitted via Website • Report

Overall Experience

Where to start with this company. Chosen by social services as an interim company while client in safeguarding. Out of the frying pan into the fire comes to mind. The first thing you should do when you enter a clients house for the 1st time is introduce yourself and read the care plan. Neither of these

things happened. Shocking hygiene standards. Tried to clean client with bathroom cleaning cloth. Had to be told to change gloves after performing personal care before making food. Then proceeded to grumble in their own language obviously didn't like being told how to do their job. Security issues with key safe. Serving hot drink in a glass. Washing literally thrown onto the clothes airer with items inside each other. No common sense whatsoever and basically no empathy or caring skills. This company needs to read the care act regarding dignity & respect. I could go on but it's too personal. CQC have been informed as has LA commissioning team and local MP is next. AVOID!

Reply from Maura Duggan, Registered Manager at Valley Care Sheffield

This care package was complex and I apologise that we did not meet the standards you required. I can assure you that all carers have full training in personal care, the importance of changing PPE…read more

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Review of
Valley Care Sheffield
from Mohammed Z (Son of Client) published on 8 May 2025 Submitted via Website • Report

Overall Experience

Valley care team provides care for my dad. My dad is extremely happy with the care he receives from the carers from valley care. They are respectful friendly and always puts a smile on my dad's face. My dad is that happy with the service that he eagerly waits for them to come. All the carers who come

to care for my dad are very professional and friendly which puts my dad at ease. I would like to thank the carers for their support and their professionalism.

Reply from Maura Duggan, Registered Manager at Valley Care Sheffield

Thank you so much for your review, I will pass on your comments to all the care staff.

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Review of
Valley Care Barnsley & Rotherham
from K M (Client) assisted by family/friend published on 23 April 2025 Submitted via Postal Card • Report

Overall Experience

Good progress being made.

Reply from Toni Banks, Manager at Valley Care Barnsley & Rotherham

thank you for your feedback, we aim to make continuous improvements to all services we provide, Its refreshing to know that the improvement plan that was discussed is working as intended :)

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Review of
Valley Care Barnsley & Rotherham
from Michelle W (Daughter of Client) published on 17 April 2025 Submitted via Website • Report

Overall Experience

I can't praise the girls at Valley Care enough for what they did for my mum. I can say how professional and hard working they were and nothing was ever too much trouble etc, etc and they 100% were but most importantly they gave my mum nothing but loving care, friendship and lots of laughter. My mums

face used to light up as soon as she saw them. Also I can't thank them enough for what they did for me too. I spent more or less 24/7 with my mum and I was very protective and particular over her care and to be honest it consumed my ever thought, I was exhausted but the girls took some of that pressure of me, and like mum they gave me friendship, laughter and a listening ear on dark days. Their care didn't stop after my mum passed. They came to her funeral and continued to keep in touch asking how we were and we have since formed a really close friendship with them. Thank you so much for everything my mum thought the world of you as do I and you will always be part of our family x

Reply from Toni Banks, Manager at Valley Care Barnsley & Rotherham

We are so honoured and privileged to have been part of mum's care, she touched everyone and she is missed. we cannot disagree the comments made about her girls they truly are an amazing team :)

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Review of
Valley Care Barnsley & Rotherham
from Lisa W (Niece of Client) published on 16 April 2025 Submitted via Website • Report

Overall Experience

The service provider and carers work to a high standard, their care, communication and compasion are much appreciated. My aunt who has alzheimer's can be challenging at times but the carers involved in her care are both patient and understanding of her needs. She looks forward to her calls and seems

very content with her care. We as a family can rest assured she is being well looked after by a great company and care staff.

Reply from Toni Banks, Manager at Valley Care Barnsley & Rotherham

Thank you, we love to hear that the staff are understanding and that your aunt looks forward to their visits

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Review of
Valley Care Sheffield
from M K (Daughter of Client) published on 15 April 2025 Submitted via Postal Card • Report

Overall Experience

Since Valley Care have been involved with my mum's care, there has been some carers that have gone above and beyond in the service and care they gave to her. They got to know her quirks, bantered with her and took their time as she got more ill. They even spent the time to check in on my dad whilst

there are the family home. I appreciate all that the Valley Care team offered my parents, thank you so much.

Reply from Maura Duggan, Registered Manager at Valley Care Sheffield

Thank you for lovely review, I will pass on your comments to the carers.

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Review of
Valley Care Barnsley & Rotherham
from B G (Client) published on 14 April 2025 Submitted via Postal Card • Report

Overall Experience

I really enjoy the care I receive from my carers. They keep me company, never fail to make me laugh and make my days much more enjoyable.

Reply from Toni Banks, Manager at Valley Care Barnsley & Rotherham

we are so happy you days are brighter with the staff that come to see you, it makes our day too! <3

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Review of
Valley Care Sheffield
from H H (Daughter of Client) published on 9 April 2025 Submitted via Postal Card • Report

Overall Experience

I feel that the service supplied by this care company has been unsatisfactory, for the majority of the 6 months we have had them for my mother. I have had to ring the office with issues on numerous occasions and very little changed until I requested a face to face meeting with a manager. There are still

outstanding outcomes to be delivered even 2 weeks after that meeting.

Reply from Maura Duggan, Registered Manager at Valley Care Sheffield

I have visited the home myself in response to a request from H H and also to follow up in six weeks time, for this service user and we have agreed to set times for calls and regular carers as much as…read more

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Review of
Valley Care Barnsley & Rotherham
from D H (Client) published on 7 April 2025 Submitted via Postal Card • Report

Overall Experience

This company is brilliant with me, never any problems at all. If staff are running late the office always ring us to let us aware. I cannot recommend this company enough, the girls and me always have a laugh. I don't have a bad word to say, thank you girls for making my experience wonderful.

Reply from Toni Banks, Manager at Valley Care Barnsley & Rotherham

How wonderful to receive, your comments have been shared with the 'girls' and the wider team :)

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Review of
Valley Care Derbyshire
from Sally A (Daughter of Client) published on 4 April 2025 Submitted via Website • Report

Overall Experience

Valley Care's service could not have been bettered while looking after my mum for 6 weeks following her hip replacement. Every single carer went above and beyond and they were all kind, friendly and professional. I wouldn't hesitate to recommend- 100% Valley Care thank you so much
Kind regards to

all

Reply from Victoria Woolley, Registered Manager at Valley Care Derbyshire

Thank you for an excellent review, the staff loved the time they spent with your Mum.

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Review of
Valley Care Derbyshire
from Pat F (Wife of Client) published on 4 April 2025 Submitted via Website • Report

Overall Experience

We needed a care plan three times, first and second times for my husband the last for me. There was never a problem who to ask for. Every carer was always friendly, very caring, and efficient. When having to give strip washes they always made sure you were happy with it. A very caring company.

Reply from Victoria Woolley, Registered Manager at Valley Care Derbyshire

Thank you so much for your lovely feedback, your kind words mean alot.

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Review of
Valley Care North Nottinghamshire
from Samantha H (Daughter of Client) published on 2 April 2025 Submitted via Website • Report

Overall Experience

I just wanted to say how much we appreciate all the carers do for Mum. We know she's not always the easiest but the way that they look after her, chat to her and put her mind at ease is great and very reassuring for us!
She raves about two members of staff's breakfasts and they always look good when

we arrive to give her medication and I think if she was able to kidnap another staff member to tuck her in every night she would!
They all do an amazing job and are very caring and attentive to mums needs

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Review of
Valley Care North Nottinghamshire
from Colum S (Son of Client) published on 2 April 2025 Submitted via Website • Report

Overall Experience

A professionally delivered service where carers are compassionate and aways put my Mum first. They attend to all Mums needs efficiently and nothing is too much trouble for them. As a result my Mum is feeling much better about herself despite her Dementia diagnosis.

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Review of
Valley Care North Nottinghamshire
from S L (Granddaughter of Client) published on 24 March 2025 Submitted via Website • Report

Overall Experience

My grandmother has been with Vally care for a while now and all I can say on behalf of my grandmother and myself that we are very happy in all areas from personal care, shopping calls, a friendly face walking through the door 3 times a day,, it puts myself and our family at ease knowing that the carers

are going in everyday,, my grandmother looks forward to seeing them everyday always happy to help, very pleased with the care she receives

Reply from Amy Burrows, Registered Manager at Valley Care North Nottinghamshire

Thank you for a lovely review. Its a pleasure looking after a lovely lady.

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Review of
Valley Care Barnsley & Rotherham
from L P (Daughter of Client) published on 13 March 2025 Submitted via Website • Report

Overall Experience

Lovely company, great staff.
All the staff are so friendly kind and caring
They look after my our dad an make him smile and laugh each and every day, the staff know our dad so well, they know all his likes dislikes, they always go above and beond. They are always going the extra mile.
When we

have a issue staff are happy to help an if needs to be taken up with office staff they go out of their way to help.
I would highly recomend to anybody who ask

Reply from Toni Banks, Manager at Valley Care Barnsley & Rotherham

Thank you for the feedback, we cant disagree with any of your points the staff are truly wonderful! As is dad, its a pleasure to care for such a kind funny gentleman <3

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Type of Care Provided	Average Weekly Cost
Visiting Care (hourly)	£25.39
Live-in Care (weekly)	£1,775

Home Care Providers Owned by Valley Care Direct Ltd

Valley Care Direct Ltd Locations (5)

Valley Care Direct Ltd Reviews (36)

Valley Care Derbyshire

Valley Care Hull & East Riding

Valley Care North Nottinghamshire

Valley Care Sheffield

Valley Care North Nottinghamshire

Valley Care Sheffield

Valley Care Sheffield

Valley Care Barnsley & Rotherham

Valley Care Barnsley & Rotherham

Valley Care Barnsley & Rotherham

Valley Care Sheffield

Valley Care Barnsley & Rotherham

Valley Care Sheffield

Valley Care Barnsley & Rotherham

Valley Care Derbyshire

Valley Care Derbyshire

Valley Care North Nottinghamshire

Valley Care North Nottinghamshire

Valley Care North Nottinghamshire

Valley Care Barnsley & Rotherham

Awards / Recognitions (0)

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Frequently Asked Questions about Valley Care Direct Ltd

Costs for home care providers owned by Valley Care Direct Ltd

How many Agencies does Valley Care Direct Ltd own?

Which Valley Care Direct Ltd Agencies have the highest review score?

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