Valley Care Hull & East Riding

Unit 24 K3 Business Park, 200 Clough Road, Hull HU5 1SW
Review Us
8.0 1 Review
  • Valley Care Hull & East Riding, Hull
Valley Care Hull & East Riding provides home care services in people's own homes.

Home care services include personal care such as help showering and going to the toilet, assistance attending appointments, help with household tasks and complex care needs.   

Trained staff care for people with dignity and respect.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25.26

Additional BH uplifts apply, please get in touch for more details

These prices are only a guideline, please contact Valley Care Hull & East Riding to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Lindsey Bishop (Registered Manager)

Valley Care Hull & East Riding Reviews (1)

8.0

Valley Care Hull & East Riding has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Valley Care Hull & East Riding has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
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Date Published

1
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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my care

Reply from Lindsey Bishop, Branch Manager at Valley Care Hull & East Riding

Thank you for your review its nice to know you are happy with our care staff that visit you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Valley Care Hull & East Riding is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Valley Care Hull & East Riding is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Valley Care Hull & East Riding is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Feb 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

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Meet the Team (5)

Lindsey

Lindsey Bishop

Job Title: Branch Manager

Joined: 2022

With thirty years in the care sector, my journey has been one of growth, resilience, and deep commitment. I’ve worked across different settings, adapting to new challenges and learning invaluable lessons along the way. For me, care has never been just a job. I’ve supported people in their most vulnerable moments, offering kindness, dignity, and unwavering compassion. I’ve mentored colleagues, refined best practices, and built a wealth of experience that shapes how I lead today. As a manager, I strive to create a supportive and empowered team, ensuring that everyone has the tools and guidance to provide the highest standard of care. My path has been shaped by dedication, perseverance, and an unshakable belief in making a difference; one person at a time.

Debbie

Debbie Leighton

Job Title: care coordinator

Joined: 2023

As a dedicated healthcare professional with over 15 years experience in patient care, i have developed a strong ability to communicate effectively with multidisciplinary teams and advocate for service users needs. I am committed to providing high-quality care and ensuring that service users receive the best services possible throughout their time at valley care direct. I try to support service users, their families and friends as well as my colleagues.

Trish

Trish Thomas

Job Title: care coordinator

Joined: 2024

i have worked in care for 8 years and i am dedicated to deliver person centred care with dignity, empathy, respect and kindness. i have been in my current role for a year and learn from my colleagues to improve my skills. I contribute positively to the team and make a meaningful impact on the lives of those in need of care and support.

Sophie

Sophie Randall

Job Title: Care Assessor

Joined: 2024

i have been in care for 25 years as started in care as a Saturday girl at 14!, my journey with Valley care started with the role of care assessor at the end of 2024 and have a passion for ensuring service users receive the best possible care and support I believe the care assessments play a vital role in ensuring people receive the support they need to continue to live their lives to the best of their ability. I am committed to providing compassion and person centred care. I am also studying BSc honours in Psychology alongside my role.

Kirsty

Kirsty Goulding

Job Title: Care Assessor

Joined: 2023

I started in care at the age of 16. I am passionate to provide person centred care because i believe in honouring the unique experiences and preferences of each individual, this approach not only enhances the quality of care we provide but also promotes dignity and respect. I started my journey with valley care direct in January 2023 as a care worker and moved into my current role in November 24. My motivation within my role is by truly listening to each person's story, i can provide targeted support that can make a genuine difference to the service users lives who we support.

Frequently Asked Questions about Valley Care Hull & East Riding

What Type of Services does Valley Care Hull & East Riding offer?

Valley Care Hull & East Riding offers Home Care.

How many Carers does Valley Care Hull & East Riding employ?

Valley Care Hull & East Riding employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Valley Care Hull & East Riding to verify any information. View our terms and conditions. Valley Care Hull & East Riding has an Enhanced Service - more info.