Valley Care Hull & East Riding

With thirty years in the care sector, my journey has been one of growth, resilience, and deep commitment. I’ve worked across different settings, adapting to new challenges and learning invaluable lessons along the way. For me, care has never been just a job. I’ve supported people in their most vulnerable moments, offering kindness, dignity, and unwavering compassion. I’ve mentored colleagues, refined best practices, and built a wealth of experience that shapes how I lead today. As a manager, I strive to create a supportive and empowered team, ensuring that everyone has the tools and guidance to provide the highest standard of care. My path has been shaped by dedication, perseverance, and an unshakable belief in making a difference; one person at a time.

As a dedicated healthcare professional with over 15 years experience in patient care, i have developed a strong ability to communicate effectively with multidisciplinary teams and advocate for service users needs. I am committed to providing high-quality care and ensuring that service users receive the best services possible throughout their time at valley care direct. I try to support service users, their families and friends as well as my colleagues.

I started in care at the age of 16. I am passionate to provide person centred care because i believe in honouring the unique experiences and preferences of each individual, this approach not only enhances the quality of care we provide but also promotes dignity and respect. I started my journey with valley care direct in January 2023 as a care worker and moved into my current role in November 24. My motivation within my role is by truly listening to each person's story, i can provide targeted support that can make a genuine difference to the service users lives who we support.

My name is Amy, and I took on the role of care coordinator at the end of 2025 with Valley Care Direct. I have a background as a registered nurse. After many years with the NHS, I fancied a change but still wanted to make a difference in people's lives, which led me to community care. My nursing experience gives me a deeper understanding of how to guide people to the right support, and I am really enjoying building meaningful relationships with both our staff and our customers. When I am not at work, you will find me supporting one of our local rugby teams, Hull KR.

My name is Emma, and I have worked in care for over 20 years. Most of my experience has been within residential settings, but after a brief move into customer service, I realised how much I missed the care sector. That's what brought me back, this time into community care as a care assessor. I love my role, it allows me to meet both new and existing relationships and trust while supporting people in a way that truly matters. When I am not at work, I am a busy mum to 3, so still on the go!