1. UK Home Care Agencies Search
  2. Home Care Agencies Groups
  3. Locations Owned by Valley Care Direct Ltd
  4. Locations Owned by Valley Care Direct Ltd in Nottinghamshire

Home Care Provider Owned by Valley Care Direct Ltd in Nottinghamshire

Jobs
8.4 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Valley Care Direct Ltd in Nottinghamshire

Only the locations & reviews in Nottinghamshire for Valley Care Direct Ltd are showing below.

View the details of all 5 locations (with 48 reviews) owned by Valley Care Direct Ltd

Valley Care Direct Ltd Locations in Nottinghamshire (1)

1 Home Care Provider owned by Valley Care Direct Ltd in Nottinghamshire
List View
Map View
Sort By
Valley Care North Nottinghamshire
Suite 22, Brunts Business Centre, Samuel Brunts Way, Mansfield NG18 2AH 
9.2 9 reviews
Valley Care North Nottinghamshire, Mansfield, Nottinghamshire
"I have been having the services of Valley Care some eight months now, to help care for my wife, who is sadly in the later stages of…"   Read all 9 reviews
  • Visiting Care from £24.20 / hour

Valley Care North Nottinghamshire supports adults to live as independently, comfortably, and happily as possible in their own homes. The warm and friendly team of fully trained carers provide ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Valley Care Direct Ltd Reviews in Nottinghamshire (9)

8.4

Valley Care Direct Ltd has a Group Review Score of 8.4 (8.395) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Valley Care Direct Ltd must have a Review Score.

Overall Experience
  • 7
  • 1
  • 1
  • 0
  • 0
Date Published
  • 9
  • 2
  • 4
  • 9
  • 0
Reviewer Connection to Valley Care Direct Ltd
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Review of

Valley Care North Nottinghamshire

from T J (Client) published on 6 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally good, occasionally a little less so. Staff late, fail to care for my severely disabled condition with due diligence causing me pain and discomfort. Sometimes sending staff who have no knowledge of my specific needs. I often go into spasm during a call caused by the teams lack of care / knowledge
. I've a particularly sore bottom which I don't feel that they always take into account. Following a stroke over half my body does not function properly and parts of it are hyper - sensitive, yet staff often do not understand what effect this has and their care is not as sympathetic as it might be. I cannot speak and yet none of the staff understand sign language even at a basic level. Staff often talk to one another and don't include me or ignore me altogether. They rarely try to get to know me or understand my communication methodologies. I've written a web page detailing the skills that are required for adequate care
Reply from Amy Burrows, Registered Manager at Valley Care North NottinghamshireHi, Thank you for your review. All staff have access to your care plan on their handheld devices and can access what your medical needs are. All our staff are trained in the Care Certificate where Communication is part of that learning pathway but unfortunately Sign Language isn't yet part of that curriculum.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Valley Care North Nottinghamshire

from Paul G (Son of Client) published on 26 February 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
Poor attitude and arrogance of certain member of certain office staff. Also not all carers are as attentive and professional as others lacking a good service.
If it wasn't for my mother nit wanting to change companies, I personally would have done a long time ago
Reply from Amy Burrows, Registered Manager at Valley Care North NottinghamshireThank you for your review Paul. I can see this was all included in your Mum's last review where concerns were addressed and hopefully rectified. Thanks again for your review.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Valley Care North Nottinghamshire

from David W (Husband of Client) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been having the services of Valley Care some eight months now, to help care for my wife, who is sadly in the later stages of dementia, she is totally disabled. I do not have anything negative to say about them, all the carers have been respectful, kind, considerate, understanding and thoughtful
when caring for my wife's needs. The company is well run and I would, unreservedly, recommend them to anyone who is in need of a first class service for their loved one.
Reply from Lauren Aitken, Registered Manager at Valley Care North NottinghamshireThank you for the lovely review, its great to hear you are happy with Valley care and we are meeting all of the expectations for your wife.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Valley Care North Nottinghamshire

from Paula E (Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very helpful and I've made a really nice friend, she is so lovely she gos above and beyond and I am so grateful for all of the help the carers give me whilst I'm waiting for my heart surgery thank you so much.
Reply from Amy Burrows, Registered Manager at Valley Care North NottinghamshireThanks for this lovely review! We hope you continue to feel the service we provide is 5 stars!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Valley Care North Nottinghamshire

from Samantha H (Daughter of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to say how much we appreciate all the carers do for Mum. We know she's not always the easiest but the way that they look after her, chat to her and put her mind at ease is great and very reassuring for us!
She raves about two members of staff's breakfasts and they always look good when
we arrive to give her medication and I think if she was able to kidnap another staff member to tuck her in every night she would!
They all do an amazing job and are very caring and attentive to mums needs
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Valley Care North Nottinghamshire

from Colum S (Son of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A professionally delivered service where carers are compassionate and aways put my Mum first. They attend to all Mums needs efficiently and nothing is too much trouble for them. As a result my Mum is feeling much better about herself despite her Dementia diagnosis.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Valley Care North Nottinghamshire

from S L (Granddaughter of Client) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been with Vally care for a while now and all I can say on behalf of my grandmother and myself that we are very happy in all areas from personal care, shopping calls, a friendly face walking through the door 3 times a day,, it puts myself and our family at ease knowing that the carers
are going in everyday,, my grandmother looks forward to seeing them everyday always happy to help, very pleased with the care she receives
Reply from Amy Burrows, Registered Manager at Valley Care North NottinghamshireThank you for a lovely review. Its a pleasure looking after a lovely lady.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Valley Care North Nottinghamshire

from Beryl H (Aunt of Client) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My niece has lived at Woodvale for three years, the carers are very supportive of her on a daily basis and especially during times of illness.They support her with her personal care, shopping and medication and also support her with attending medical appointments, with cleaning her flat and preparing
her meals.
There are activities in communal areas which she enjoys attending and likes making friends with the other residents. She is very happy living there and I am reassured she is in a very safe environment.
Reply from Lauren Aitken, Registered Manager at Valley Care North NottinghamshireThank you for the lovely review, we are glad to hear your niece is enjoying her time here at Woodvale.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Valley Care North Nottinghamshire

from Ruth H (Daughter of Client) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really happy with the excellent care provided by Valley Care. All the carers that have visited our dad have shown kindness and respect not just to my dad but the whole family.
All the carers have been professional and have provided advice as and when needed.
Overall excellent service.
Reply from Lauren Aitken, Registered Manager at Valley Care North NottinghamshireThank you for your kind words, so glad to hear we are achieving what we set out to do and that your dad is receiving an excellent service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Valley Care Direct Ltd to verify any information. View our terms and conditions. Valley Care Direct Ltd has a Platinum Service – more info.