Valley Care Barnsley & Rotherham

Unit G1, Mexborough Business Centre, College Road, Mexborough S64 9JP
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9.6 15 Reviews
  • Valley Care Barnsley & Rotherham, Mexborough
Valley Care Barnsley & Rotherham provides home care services to people in the comfort of their own homes.

Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing meals, as well as offering complex care for people with a wide range of conditions including physical disabilities.

Staff treat people receiving care with dignity and respect.
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Care Provided by Valley Care Barnsley & Rotherham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25.26 – £27
  • Weekly Live-in Care Fees: from £1650

Additional BH fees apply, please get in touch for more details

These prices are only a guideline, please contact Valley Care Barnsley & Rotherham to find out the exact price for your requirements.

Contact Valley Care Barnsley & Rotherham to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Valley Care Barnsley & Rotherham to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Colleen Bryan (Registered Manager)

Valley Care Barnsley & Rotherham Reviews (15)

9.6

Valley Care Barnsley & Rotherham has a Review Score of 9.6 (9.628) out of 10, based on 15 reviews in the last 2 years.
Over all time Valley Care Barnsley & Rotherham has 15 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Valley Care Barnsley & Rotherham
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Total of 15, showing 1-15
Review from S B (Daughter of Client) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall an excellent service and majority of the carers did over and above to support my dad and family.
Reply from Toni Banks, Manager at Valley Care Barnsley & Rotherhamit has been an honour and a pleasure to have had the privilege of been part of dad's amazing support network, thank you for always being kind and welcoming to the team <3
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Review from Janette B (Daughter of Client) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, helpful and respectful.
Reply from Toni Banks, Manager at Valley Care Barnsley & RotherhamThank you for taking the time to give feedback, we are delighted this is your experience with the service its reassuring to know that the staff hold all of the positive attributes we look for within the team.
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Review from Vincent M (Brother of Client) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional and caring staff. Well tuned in to needs of my mother.
React well, quickly and professionally to rapidly changing circumstances.
Overall very satisfied with the care and support provided.
Reply from Toni Banks, Manager at Valley Care Barnsley & RotherhamThank you for taking the time to offer some lovely feedback, this has been passed to the team that support mum, its welcoming to know that you are satisfied and confident with the service. :)
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Review from K M (Client) assisted by family/friend published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good progress being made.
Reply from Toni Banks, Manager at Valley Care Barnsley & Rotherhamthank you for your feedback, we aim to make continuous improvements to all services we provide, Its refreshing to know that the improvement plan that was discussed is working as intended :)
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Review from Michelle W (Daughter of Client) published on 17 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the girls at Valley Care enough for what they did for my mum. I can say how professional and hard working they were and nothing was ever too much trouble etc, etc and they 100% were but most importantly they gave my mum nothing but loving care, friendship and lots of laughter. My mums
face used to light up as soon as she saw them. Also I can't thank them enough for what they did for me too. I spent more or less 24/7 with my mum and I was very protective and particular over her care and to be honest it consumed my ever thought, I was exhausted but the girls took some of that pressure of me, and like mum they gave me friendship, laughter and a listening ear on dark days. Their care didn't stop after my mum passed. They came to her funeral and continued to keep in touch asking how we were and we have since formed a really close friendship with them. Thank you so much for everything my mum thought the world of you as do I and you will always be part of our family x
Reply from Toni Banks, Manager at Valley Care Barnsley & RotherhamWe are so honoured and privileged to have been part of mum's care, she touched everyone and she is missed. we cannot disagree the comments made about her girls they truly are an amazing team :)
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Review from Lisa W (Niece of Client) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service provider and carers work to a high standard, their care, communication and compasion are much appreciated. My aunt who has alzheimer's can be challenging at times but the carers involved in her care are both patient and understanding of her needs. She looks forward to her calls and seems
very content with her care. We as a family can rest assured she is being well looked after by a great company and care staff.
Reply from Toni Banks, Manager at Valley Care Barnsley & RotherhamThank you, we love to hear that the staff are understanding and that your aunt looks forward to their visits
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Review from B G (Client) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really enjoy the care I receive from my carers. They keep me company, never fail to make me laugh and make my days much more enjoyable.
Reply from Toni Banks, Manager at Valley Care Barnsley & Rotherhamwe are so happy you days are brighter with the staff that come to see you, it makes our day too! <3
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Review from D H (Client) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This company is brilliant with me, never any problems at all. If staff are running late the office always ring us to let us aware. I cannot recommend this company enough, the girls and me always have a laugh. I don't have a bad word to say, thank you girls for making my experience wonderful.
Reply from Toni Banks, Manager at Valley Care Barnsley & RotherhamHow wonderful to receive, your comments have been shared with the 'girls' and the wider team :)
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Review from L P (Daughter of Client) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely company, great staff.
All the staff are so friendly kind and caring
They look after my our dad an make him smile and laugh each and every day, the staff know our dad so well, they know all his likes dislikes, they always go above and beond. They are always going the extra mile.
When we
have a issue staff are happy to help an if needs to be taken up with office staff they go out of their way to help.
I would highly recomend to anybody who ask
Reply from Toni Banks, Manager at Valley Care Barnsley & RotherhamThank you for the feedback, we cant disagree with any of your points the staff are truly wonderful! As is dad, its a pleasure to care for such a kind funny gentleman <3
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Review from J F (Wife of Client) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally good. I don't really phone the office for anything. The majority of the staff are very good.
Reply from Toni Banks, Manager at Valley Care Barnsley & RotherhamThank you for taking the time to return the postal card. It's reassuring to know you are happy with your core care team and the service as a whole.
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Review from Julie M (Niece of Client) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we would be lost without the care team my auntie receives
Not only are they highly professional but they are kind, and compassionate and carry out their work ensuring a higher level of dignity.
I cannot praise this company enough.
Keep up the excellent work!
Reply from Toni Banks, Manager at Valley Care Barnsley & RotherhamThank you so much for taking the time to offer your feedback. We have to agree that the care team really are second to none. We will be sure to pass on your lovely comments.
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Review from Beverley G (Daughter of Client) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a rocky start with Mum's care. Some adjustments and us all working together. I must say the carers at Valley Care were fantastic. The manager who helped to liaise with others to give my Mum the care package needed. The girls and management went above and beyond to help.
I would recommend it to
others.
Reply from Toni Banks, Manager at Valley Care Barnsley & RotherhamWe really do miss coming to see Mum no two days were ever the same, it's refreshing to know that despite the initial concerns you were happy with the staff and the service. Thank you for your feedback.
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Review from Tony N (Husband of Client) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care has been exemplary. It has taken a little while for us to establish the best use of the times we have agreed to, but I think by the end of December we were really starting to see benefits.
We are currently on a pause while my wife is in hospital, but I hope that when she returns
home we will quickly be able to build on what has gone before.
Reply from Toni Banks, Manager at Valley Care Barnsley & RotherhamHow wonderful to receive, we eagerly anticipate her return home.
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Review from Susan B (Wife of Client) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers from Valley Care at Barnsley and Rotherham were excellent.
They supported my husband with dignity, kindness, and compassion at all times.
They were reliable, punctual, and professional and I would highly recommend them.
Reply from Toni Banks, Manager at Valley Care Barnsley & RotherhamThank you for the lovely feedback, it was an honour.
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Review from E B (Independent Advocate Deputyship) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Valley Care have been covering for my weekend and holiday cover and they do an excellent job, the client isn't easy to deal with but the carers take it all in their stride and are professional at all times, they cover at very short notice if something crops up and I can't get to the client, I would
and do recommend the care company to anyone who needs professional help.
Well done guys.
Reply from Toni Banks, Manager at Valley Care Barnsley & RotherhamThank you for the lovely feedback, partnership working alongside each other really help us all to ensure the individual has support the way they choose.
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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Valley Care Barnsley & Rotherham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.753 for Valley Care Barnsley & Rotherham is calculated as follows: ( (69 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 89 Ratings = 4.753
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Valley Care Barnsley & Rotherham is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Colleen

Colleen Bryan

Job Title: Registered Manager Joined: 2022

Colleen has over 20 years experience in a variety of managerial roles within the domiciliary care sector, and is now the registered manager here at Valley Care Direct Barnsley and Rotherham.


When asked why she enjoys her role, she states that when she started working in the care sector, the standards weren't always upheld or maintained and she wanted to help make changes to improve this.
Developing her skills and knowledge in a way that supported positive change.

Toni

Toni Banks

Job Title: Branch Manager Joined: 2022

Toni commenced her career following a placement she had taken whilst at college, what should have been a four weeks placement resulted in a 7 year employment at the place of placement and now has contributed to over 25 years of service within the industry, ranging roles from care and support worker, lead care coordinator, and registered branch manager, in a number of different settings across the sector.


'

Lilly-Mai

Lilly-Mai Corker

Job Title: Assessment Officer Joined: 2023

Lilly started as a care and support worker after leaving school at 16.
She is now studying towards a level 3 in leadership and management qualification following her appointment of her new role.

Frequently Asked Questions about Valley Care Barnsley & Rotherham

What Type of Services does Valley Care Barnsley & Rotherham offer?

Valley Care Barnsley & Rotherham offers Home Care.

How many Carers does Valley Care Barnsley & Rotherham employ?

Valley Care Barnsley & Rotherham employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Valley Care Barnsley & Rotherham to verify any information. View our terms and conditions. Valley Care Barnsley & Rotherham has an Enhanced Service - more info.