The agency provides exceptional standards of domiciliary care to individuals aged 16 to 64, supporting independence, dignity, and personal empowerment within their own homes. Whether assisting those recovering from illness or injury, managing long-term health conditions, or requiring additional support with everyday living, the agency's care plans are thoughtfully designed to promote autonomy and well-being.
For individuals aged 65 and above, the agency offers comprehensive, person-centred care that encompasses all aspects...
The agency provides exceptional standards of domiciliary care to individuals aged 16 to 64, supporting independence, dignity, and personal empowerment within their own homes. Whether assisting those recovering from illness or injury, managing long-term health conditions, or requiring additional support with everyday living, the agency's care plans are thoughtfully designed to promote autonomy and well-being.
For individuals aged 65 and above, the agency offers comprehensive, person-centred care that encompasses all aspects of daily living. Services include but are not limited to mobility assistance, medication administration, personal care, and companionship. Each care plan is tailored to reflect the individual’s needs and preferences, with the goal of enhancing quality of life in a respectful and supportive manner.
Staff Training and Professional Standards
- The care team is comprised of highly trained professionals who have completed extensive development in safeguarding, dignity in care, manual handling, and medication competency.
- Every staff member undergoes enhanced Disclosure and Barring Service (DBS) checks to ensure safety, reliability, and ethical integrity.
- Ongoing professional development is a core priority. Caregivers receive continued training and mentorship to uphold the agency’s reputation for excellence.
- A structured supervision framework includes regular competency assessments, reflective practice reviews, and individualised support, ensuring consistent delivery of high-quality care across all services.
Care Provided by Penny Care
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£27 - £30
Weekly Live-in Care
£1,750 - £1,900
Contact Penny Care to get a personalised quote:
We also offer 45min and 30min care packages of care if required.
Live in care cost includes carer's food allowance.
The price(s) shown are provided by the agency. Contact Penny Care for full pricing details and T&Cs.
Review from Shirley S (Niece of Client) published on 24 September 2026 Submitted via Postal Card•
Overall Experience
Penny Care have gone above + beyond with looking after my uncle with all aspects of care. They kept my uncle's dignity throughout. Carers were very professional and supportive to the family in his final days. Would definitely recommend. 5*. Eunice there manager gives the best I would recommend this...
Penny Care have gone above + beyond with looking after my uncle with all aspects of care. They kept my uncle's dignity throughout. Carers were very professional and supportive to the family in his final days. Would definitely recommend. 5*. Eunice there manager gives the best I would recommend this company, if you have any worries or concerns Eunice is on top of it and gets it sorted
↩Reply from Eunice Muteswa, Registered Manager at Penny Care
Thank you so much for sharing such heartfelt feedback. We are truly honoured to have been entrusted with your uncles care and to know that our support made a difference to both him and your family.
Maintaining dignity, compassion, and professionalism is at the core of everything we do, and your...
Thank you so much for sharing such heartfelt feedback. We are truly honoured to have been entrusted with your uncles care and to know that our support made a difference to both him and your family.
Maintaining dignity, compassion, and professionalism is at the core of everything we do, and your recognition of our carers dedication means a great deal to the whole team. We are especially grateful for your kind words about Eunices leadership and commitment to resolving concerns promptly.
Your recommendation is deeply appreciated, and we remain committed to going above and beyond for every family we support.
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Review from Sandra H (Daughter of Client) published on 11 September 2026 Submitted via Website•
Overall Experience
The ladies were lovely, they all had time to talk to my mum and do things for her. Some would go beyond want they should be doing for her. They would always be on time, as mum liked an early call in the morning. She will miss them all and thank all of the ladies for what they done
The ladies were lovely, they all had time to talk to my mum and do things for her. Some would go beyond want they should be doing for her. They would always be on time, as mum liked an early call in the morning. She will miss them all and thank all of the ladies for what they done
↩Reply from Eunice Muteswa, Registered Manager at Penny Care
Thank you so much for your lovely feedback. We are truly grateful for your kind words. It means a lot to hear that the ladies took the time to talk with your mum and support her in ways that made her feel comfortable and cared for. We are pleased to know they were consistently on time, especially...
Thank you so much for your lovely feedback. We are truly grateful for your kind words. It means a lot to hear that the ladies took the time to talk with your mum and support her in ways that made her feel comfortable and cared for. We are pleased to know they were consistently on time, especially for her early morning calls, and that their efforts made a positive difference to her routine.
They will be touched to hear that she will miss them, and we will make sure your message is passed on to every one of them. Thank you for taking the time to share thisit is greatly appreciated
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Review from Deborah A (Daughter of Client) published on 14 August 2026 Submitted via Website•
Overall Experience
I spoke with Eunice who was very understanding and her reassurance put me at ease.
Although we only had a few days I can honestly say the service we received was fantastic. The carers were polite, empathetic and supportive towards my father in his last days. My dad was respected and was treated...
I spoke with Eunice who was very understanding and her reassurance put me at ease. Although we only had a few days I can honestly say the service we received was fantastic. The carers were polite, empathetic and supportive towards my father in his last days. My dad was respected and was treated with the upmost dignity.
They arrived on time, stayed the duration, were very aware of our heart break understood dads needs. They were gentle, reassuring and spoke to dad throughout. This made my time easier so I could be dad's daughter and not his carer for those few visits.
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Review from Graham S (Husband of Client) published on 7 May 2026 Submitted via Postal Card•
Overall Experience
Everybody that has been to look after my wife has been very caring and professional with my wife. They all have a good sense of humour and are excellent in their job. I could not be more happy they are all professional.
Everybody that has been to look after my wife has been very caring and professional with my wife. They all have a good sense of humour and are excellent in their job. I could not be more happy they are all professional.
↩Reply from Eunice Muteswa, Registered Manager at Penny Care
Thank you so much for your kind words. It means a great deal to us to know that our team has been able to support your wife with care, professionalism, and a bit of humour along the way. Were truly grateful for your feedback and delighted that you feel happy with the service we provide.
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Review from D T (Client / Service User) published on 7 May 2026 Submitted via Postal Card•
Overall Experience
Carers are very good.
Carers are very good.
↩Reply from Eunice Muteswa, Registered Manager at Penny Care
Thank you so much for your lovely feedback. We always aim to provide the highest standard of care and make sure you get the support you deserve.
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Review from S S (Daughter of Client) published on 6 May 2026 Submitted via Postal Card•
Overall Experience
Very happy with all care.
Very happy with all care.
↩Reply from Eunice Muteswa, Registered Manager at Penny Care
Thank you for your lovely feedback. Were so pleased you feel supported, respected, and safe with the care you receive.
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Review from Ann E (Client / Service User) published on 1 May 2026 Submitted via Postal Card•
Overall Experience
All the carers are always punctual, friendly and efficient. We have no complaints whatsoever.
All the carers are always punctual, friendly and efficient. We have no complaints whatsoever.
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Review from S W (Mother of Client) published on 16 April 2026 Submitted via Website•
Overall Experience
Nothing but praise from this organisation and it's staff. Punctual, polite, friendly, kind and considerate carers. It is a pleasure to bring this excellent team
Into our home to care for our family member.
Nothing but praise from this organisation and it's staff. Punctual, polite, friendly, kind and considerate carers. It is a pleasure to bring this excellent team
Into our home to care for our family member.
↩Reply from Eunice Muteswa, Registered Manager at Penny Care
Thank you so much for your wonderful feedback. We are truly grateful for your kind words. It means a great deal to our whole team to know that our support is making a positive difference to your family.
Our carers take great pride in being punctual, polite, friendly and compassionate, and your...
Thank you so much for your wonderful feedback. We are truly grateful for your kind words. It means a great deal to our whole team to know that our support is making a positive difference to your family.
Our carers take great pride in being punctual, polite, friendly and compassionate, and your recognition of their efforts is deeply appreciated. It is a privilege to be welcomed into your home and entrusted with the care of your loved one.
Thank you again for taking the time to share your experience. We remain committed to providing the highest standard of personcentred care.
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Review from S G (Daughter of Client) published on 24 October 2025 Submitted via Website•
Overall Experience
Having had the Penny Care team for another member of the family, they were the immediate choice for our beloved 92 year old mother/grandmother. The care, consideration and kindness showed this time was just as it had been previously. Each member of the team is so dedicated and insightful. They...
Having had the Penny Care team for another member of the family, they were the immediate choice for our beloved 92 year old mother/grandmother. The care, consideration and kindness showed this time was just as it had been previously. Each member of the team is so dedicated and insightful. They not only do what is required they are always mindful of potential needs and nuances of the patient's condition. When a serious deterioration of wellbeing occurred the commitment to ensuring continuity of care was remarkable and included one member of the team staying many extra hours until we could get there. This level of care is simply above and beyond and marks Penny Care out as exemplars of their profession. I am very happy to shout from the rooftops about this company - their team deserve all the credit they get!
↩Reply from Eunice Muteswa, Registered Manager at Penny Care
It was truly our privilege to care for your mum. Thank you so much for your kind and thoughtful words they mean a great deal to our entire team. Knowing that our efforts made a positive difference is both humbling and motivating. We remain committed to maintaining the highest standards of care and will continue striving to support every individual and family with the same compassion and dedication.
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Review from Juliet K (Daughter of Client) published on 22 October 2025 Submitted via Website•
Overall Experience
'Penny Care' have been outstanding during the period of time that they attended my dearest father. They have shown professionalism, empathy and dedication throughout this time. Often going above and beyond with support wherever needed.
It was also reassuring that senior management team made...
'Penny Care' have been outstanding during the period of time that they attended my dearest father. They have shown professionalism, empathy and dedication throughout this time. Often going above and beyond with support wherever needed. It was also reassuring that senior management team made frequent visits to attend my father as well as calls and emails to follow up with anything necessary. All team members were diligent and caring not just for my father but also the wider family. They were always respectful and followed all hygiene protocols. The App to track notes and health records was also extremely beneficial. It was a pleasure to have 'Penny Care' take care for my father right up until his final days. Special thanks to Eunice and Clarence for the compassion they have shown to my family even after he passed which was exceptional. We sincerely could not have wished for a better care company. We are eternally grateful, Thank you
Juliet
↩Reply from Eunice Muteswa, Registered Manager at Penny Care
Thank you so much for your kind words. It was a privilege to care for your father, and I'm glad our team could support your family during this time. Your appreciation means a great deal to all of us.
Warm regards,
Eunice
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Review from S D (Daughter of Client) published on 5 September 2025 Submitted via Website•
Overall Experience
I would thoroughly recommend Penny Care who have been looking after my mother before she went into a care home. The wonderful staff were punctual, reliable, respectful and so kind and caring. They adapted to her needs quickly and always cheered her up with their beaming smiles. They were also a...
I would thoroughly recommend Penny Care who have been looking after my mother before she went into a care home. The wonderful staff were punctual, reliable, respectful and so kind and caring. They adapted to her needs quickly and always cheered her up with their beaming smiles. They were also a great support to my brother and I at a very difficult time. I cannot thank them enough.
↩Reply from Eunice Muteswa, Registered Manager at Penny Care
Thank you so much for your kind words. It was a privilege to support your mother and your family, and were delighted to hear our team made a difference during such a difficult time.
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Review from Denise C (Daughter of Client) published on 17 July 2025 Submitted via Website•
Overall Experience
My family and I cannot thank Penny Care enough for the end of life care they provided to my mum. Always friendly and Attuned to my mums needs.
Excellent care provided with nothing being too much trouble. This went for carers and managers who were always quick to respond.
It was a comfort for...
My family and I cannot thank Penny Care enough for the end of life care they provided to my mum. Always friendly and Attuned to my mums needs.
Excellent care provided with nothing being too much trouble. This went for carers and managers who were always quick to respond.
It was a comfort for the family to know that the care mum received upto her passing was provided by carers who really cared. It made such a difference . The carers came with a friendly face and willingness to do what was best for mum.
I know my dad will also miss the daily contact he had with the carers and the friendship he built up with them.
A huge thankyou to Penny Care who made a difficult period easier.
Thankyou one and all
↩Reply from Eunice Muteswa, Registered Manager at Penny Care
Thank you so much for your kind and touching words. It truly means the world to our entire team to know that we were able to support your mum and your family during such a difficult time. Providing care at the end of life is both a privilege and a responsibility we never take lightly. Were deeply...
Thank you so much for your kind and touching words. It truly means the world to our entire team to know that we were able to support your mum and your family during such a difficult time. Providing care at the end of life is both a privilege and a responsibility we never take lightly. Were deeply honoured that you entrusted us with your mums care, and it brings us comfort to know that our carers were able to offer not just practical support, but genuine companionship and compassion. Please pass on our warmest regards to your dad it was a pleasure for our team to spend time with him, and the connection built was special to many of our carers. From everyone here at Penny Care, thank you for allowing us to be part of your mums journey. Were thinking of you all. Warmest wishes, The Penny Care Team
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Review from Sean A (Son of Client) published on 20 June 2024 Submitted via Website•
Overall Experience
Excellent service and fantastic staff. Excellent 24-hour care. Would highly recommend, nothing was ever too much trouble from start to finish. The staff were so accommodating and the care was exceptional. Would highly recommend their services.
Excellent service and fantastic staff. Excellent 24-hour care. Would highly recommend, nothing was ever too much trouble from start to finish. The staff were so accommodating and the care was exceptional. Would highly recommend their services.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Penny Care.
Meet the Team (1)
Eunice MuteswaJob Title Registered ManagerJoined 2022
Since qualifying as a Registered Adult Nurse in 2014, and later becoming a Registered with CQC as the Registered Care Manager in Penny Care Limited...
Since qualifying as a Registered Adult Nurse in 2014, and later becoming a Registered with CQC as the Registered Care Manager in Penny Care Limited in 2022. Penny Care Limited has continuously upheld the highest standards in health and social care. With a strong clinical background and a passion for dignified, person-centred support, this dual registration reflects a deep commitment to both professional leadership and compassionate service.
As a CQC-registered provider, the agency is committed to delivering care that meets and exceeds regulatory expectations. Services are carefully structured to ensure safety, respect, and empowerment, tailored to meet the unique needs of each individual.
The team consistently upholds the values of:
- High-quality care delivery
- Adherence to CQC guidelines and safeguarding standards
- Transparent, respectful communication with clients and professionals
- Continual improvement through reflective practice and training
Whether supporting clinical needs, promoting independence, End Of Life or coordinating complex care packages, the agency ensures every service is delivered with professionalism, integrity, and excellence.
Frequently Asked Questions about Penny Care
How much does Penny Care cost?
The agency lists fees between £27 and £30 for hourly visiting care and between £1,750 and £1,900 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Penny Care employ?
Penny Care employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Penny Care to verify any information. View our terms and conditions. Penny Care has an Enhanced Service -what an Enhanced Service includes.
