Care Provided by City Care Providers Ltd
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
Funding & Fees
Daily Charges per Person
Our fee structure may reflect benchmark rates set by local authorities or comparable charges applied by other service providers. This approach—while maintaining uncompromised service quality—affords service users enhanced flexibility across a range of care scenarios.
The price(s) shown are provided by the agency. Contact City Care Providers Ltd for full pricing details and T&Cs.
Contact City Care Providers Ltd to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- City Care Providers Ltd
- Private Owned
Person in charge
- Sarudzai Mashapuri (Manager)
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City Care Providers Ltd Reviews (4)
8.4
City Care Providers Ltd has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years.
Over all time City Care Providers Ltd has 4 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to City Care Providers Ltd
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Review from T T (Granddaughter of Client) published on 4 April 2025 Submitted via Website•
Overall Experience
The staff at city care have been amazing with my grandmother. From the moment they started the quality of her life has improved drastically. They helped her maintain a better lifestyle by helping her get ready for the day including taking medication on time that improved her health and even at...
The staff at city care have been amazing with my grandmother. From the moment they started the quality of her life has improved drastically. They helped her maintain a better lifestyle by helping her get ready for the day including taking medication on time that improved her health and even at night she is well rested for the next day. my grandma hasn't always been a very trusting individual due to past experiences with previous care providers but with city care they have eased her anxiety and she is so much happier. i am very grateful she will continue to be in safe hands.
↩Reply from Luis Mashapuri, Account Executive at City Care Providers Ltd
Thank you so much for taking the time to share your experience with us. We are thrilled to know we could make a positive impact. We're committed to providing the highest standard of care, and feedback like yours inspires us to keep going above and beyond. Thank you for trusting us!
Review from K M (Niece of Client) published on 31 January 2025 Submitted via Website•
Overall Experience
My Auntie was very pleased with her care. The carers were very polite, friendly and helped her with specific care needs. Helping with washing, food etc. I would recommend them to anyone, who wants to stay in their own home.
My Auntie was very pleased with her care. The carers were very polite, friendly and helped her with specific care needs. Helping with washing, food etc. I would recommend them to anyone, who wants to stay in their own home.
↩Reply from Luis Mashapuri, CEO at City Care Providers Ltd
Thank you for your kind words! We're thrilled to hear that your Auntie was pleased with the care she received. It's heartwarming to know our carers provided polite, friendly, and attentive service, particularly with specific needs like washing and food. Your recommendation means the world to us and...
Thank you for your kind words! We're thrilled to hear that your Auntie was pleased with the care she received. It's heartwarming to know our carers provided polite, friendly, and attentive service, particularly with specific needs like washing and food. Your recommendation means the world to us and reaffirms our commitment to delivering exceptional care. If you have any additional feedback or questions, don't hesitate to reach out.
Review from Mark C (Civil Partner of Client) published on 25 June 2024 Submitted via Website•
Overall Experience
My experience with this home care provider is second to none. The care given in my opinion is the best. It has completely changed our lives. For the better. 100%. I speak for my partner who is battling brain cancer, but agree with all she tells me. Can not thank the team enough.
My experience with this home care provider is second to none. The care given in my opinion is the best. It has completely changed our lives. For the better. 100%. I speak for my partner who is battling brain cancer, but agree with all she tells me. Can not thank the team enough.
↩Reply from Metrey Luis Mashapuri, CEO at City Care Providers Ltd
We genuinely value your recognition of our exceptional care services for you and your family. Thank you very much.
Review from Jin G (Daughter of Client) published on 12 February 2024 Submitted via Website•
Overall Experience
We cannot thank the team enough for their outstanding and professional care provided for my dad. They have all shown such incredible compassion and treated him with so much dignity and as a family we are eternally grateful and appreciative of everything they've done for us. Absolutely would...
We cannot thank the team enough for their outstanding and professional care provided for my dad. They have all shown such incredible compassion and treated him with so much dignity and as a family we are eternally grateful and appreciative of everything they've done for us. Absolutely would recommend. Thank you so much from Dad and the whole family.
↩Reply from Saru Mashapuri, Registered Care Services Manager at City Care Providers Ltd
Thanks so much Jin for taking time to recognise our service to your loved ones, much appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 June 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Accreditations
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact City Care Providers Ltd to verify any information. View our terms and conditions. City Care Providers Ltd has a Basic Service -what a Basic Service includes.