City Care Providers Ltd

The Grainger Centre, Stubbins Hill, Edlington, Doncaster DN12 1JN
Review Us
9.2 4 Reviews
  • City Care Providers Ltd, Doncaster
Other Home Care Providers you may be interested in:

Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Funding & Fees

  • Hourly Visiting Care Fees: £26 – £28
  • Weekly Live-in Care Fees: £1000 – £1250

Our fee structure may reflect benchmark rates set by local authorities or comparable charges applied by other service providers. This approach—while maintaining uncompromised service quality—affords service users enhanced flexibility across a range of care scenarios.

These prices are only a guideline, please contact City Care Providers Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • City Care Providers Ltd

Person in charge

  • Sarudzai Mashapuri (Manager)
Are you the Owner/Manager of City Care Providers Ltd? View your Advertising Options
9.2

City Care Providers Ltd has a Review Score of 9.2 (9.208) out of 10, based on 4 reviews in the last 2 years.
Over all time City Care Providers Ltd has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 1
  • 2
  • 4
  • 0
Reviewer Connection to City Care Providers Ltd
  • 1
  • 1
  • 1
  • 1
Total of 4, showing 1-4
Review from T T (Granddaughter of Client) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at city care have been amazing with my grandmother. From the moment they started the quality of her life has improved drastically. They helped her maintain a better lifestyle by helping her get ready for the day including taking medication on time that improved her health and even at night
she is well rested for the next day. my grandma hasn't always been a very trusting individual due to past experiences with previous care providers but with city care they have eased her anxiety and she is so much happier. i am very grateful she will continue to be in safe hands.
Reply from Luis Mashapuri, Account Executive at City Care Providers Ltd

Thank you so much for taking the time to share your experience with us. We are thrilled to know we could make a positive impact. We're committed to providing the highest standard of care, and feedback like yours inspires us to keep going above and beyond. Thank you for trusting us!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K M (Niece of Client) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Auntie was very pleased with her care. The carers were very polite, friendly and helped her with specific care needs. Helping with washing, food etc. I would recommend them to anyone, who wants to stay in their own home.
Reply from Luis Mashapuri, CEO at City Care Providers Ltd

Thank you for your kind words! We're thrilled to hear that your Auntie was pleased with the care she received. It's heartwarming to know our carers provided polite, friendly, and attentive service, particularly with specific needs like washing and food. Your recommendation means the world to us and reaffirms our commitment to delivering exceptional care. If you have any additional feedback or questions, don't hesitate to reach out.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mark C (Civil Partner of Client) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience with this home care provider is second to none. The care given in my opinion is the best. It has completely changed our lives. For the better. 100%. I speak for my partner who is battling brain cancer, but agree with all she tells me. Can not thank the team enough.
Reply from Metrey Luis Mashapuri, CEO at City Care Providers Ltd

We genuinely value your recognition of our exceptional care services for you and your family. Thank you very much.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jin G (Daughter of Client) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank the team enough for their outstanding and professional care provided for my dad. They have all shown such incredible compassion and treated him with so much dignity and as a family we are eternally grateful and appreciative of everything they've done for us. Absolutely would recommend.
Thank you so much from Dad and the whole family.
Reply from Saru Mashapuri, Registered Care Services Manager at City Care Providers Ltd

Thanks so much Jin for taking time to recognise our service to your loved ones, much appreciated.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.208)

Overview of Review Score

The Review Score of 9.2 (9.208) out of 10 for City Care Providers Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for City Care Providers Ltd is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for City Care Providers Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about City Care Providers Ltd

What Type of Services does City Care Providers Ltd offer?

City Care Providers Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact City Care Providers Ltd to verify any information. View our terms and conditions. City Care Providers Ltd has an Basic Service - more info.