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Utopia Care

3 Market Place, Thetford, Norfolk IP24 2AH
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Utopia Care, Thetford

Utopia Care Thetford is committed to delivering high-quality, personalised care tailored to each client’s individual needs and preferences. Whether you require live-in care or a short drop-in visit, their dedicated team is here to support you or your loved one with day to day tasks such as personal care, meal preparation, medication support, or simply companionship. Their goal is to help you maintain independence and comfort at home.

All Utopia Care... 

Care Provided by Utopia Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Duration of Care

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Level of Care

Personal Care

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Help at Home

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Specialist Care Needs

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Specialist Care Conditions

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareUp to £38.92
Weekly Live-in Care£1,200 - £1,800

Contact Utopia Care to get a personalised quote:

Contact us for information about our fees

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Consultations

Home Consultation of Utopia CareUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 7:00 PM)Consultations take around one hour to complete. Utopia Care always encourages those involved in your day today support to be involved in your assessment, such as family members or your next of kin. We will bring along with us some brochures and a welcome pack which details the services we provide and what you can expect from Utopia Care
Video Call Consultation of Utopia CareUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 7:00 PM to 9:00 PM)Consultations take around one hour to complete. Utopia Care always encourages those involved in your day today support to be involved in your assessment, such as family members or your next of kin. Where video consultations take place, we will email or post our brochure and a welcome pack which details the services we provide and what you can expect from Utopia Care

Good to Know

Group / Owner

Person in charge

  • Shaneel Bissessur (Manager)

Utopia Care Reviews (11)

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9.6

Utopia Care has a Review Score of 9.6 (9.572) out of 10, based on 11 reviews in the last 2 years. Over all time Utopia Care has 11 reviews.

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Showing 11 reviews matching selected criteria
Review from Gary C (Son of Client) published on 23 February 2026 Date of experience: January 2026•Submitted via Website•
Overall Experience
Review from Jennifer A (Client / Service User) published on 29 October 2025 Date of experience: September 2025•Submitted via Postal Review Card•
Overall Experience
Review from M R (Daughter of Client) published on 28 August 2025 Date of experience: June 2025•Submitted via Website•
Overall Experience
Review from Alan A (Husband of Client) published on 18 August 2025 Date of experience: July 2025•Submitted via Postal Review Card•
Overall Experience
Review from Beverley K (Sister of Client) published on 15 July 2025 Date of experience: May 2025•Submitted via Postal Review Card•
Overall Experience
Review from Keith W (Son of Client) published on 26 June 2025 Date of experience: March 2025•Submitted via Postal Review Card•
Overall Experience
Review from Kathy H (Daughter of Client) published on 10 June 2025 Date of experience: May 2025•Submitted via Website•
Overall Experience
Review from N P (Client / Service User) published on 27 May 2025 Date of experience: May 2025•Submitted via Postal Review Card•
Overall Experience
Review from J W (Client / Service User) published on 27 May 2025 Date of experience: April 2025•Submitted via Postal Review Card•
Overall Experience
Review from L N (Daughter of Client) published on 22 May 2025 Date of experience: April 2025•Submitted via Website•
Overall Experience
Review from E S (Daughter of Client) published on 16 May 2025 Date of experience: May 2025•Submitted via Website•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 March 2026
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Utopia Care.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Utopia Care.

Accreditations

There are no accreditations posted yet for Utopia Care.

Meet the Team (1)

Natalie Bissessur
Natalie BissessurJob Title ManagerJoined 2022

Frequently Asked Questions about Utopia Care

How much does Utopia Care cost?

The agency lists fees up to £38.92 for hourly visiting care and between £1,200 and £1,800 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS).

How many Carers does Utopia Care employ?

Utopia Care employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Utopia Care to verify any information. View our terms and conditions. Utopia Care has an Enhanced Service -what an Enhanced Service includes.