Utopia Care offers care at home to people in the East of England with disabilities and health conditions.
The care they offer is personalised and tailored to the individual. People can choose from short visits to assistance around the clock. Their carers are committed and passionate about providing high quality care to people so they can continue to live independently in their own homes.
There is a whole range of care on...
"Excellent Company, The customer service is exceptional.After an assesment at home to obtain a care plan for my mother who has mobility..."Read all 19 reviews
Utopia Care support you to maintain independence and comfort within your own home, through high-quality, personalised care. Care is tailored to your individual needs and preferences. From short drop-ins... Read more
Care Provided
"Pulled Utopia Care with search engine, visit made to assess need. Contract drawn up and service commenced. The patient took to the carers,..."Read all 11 reviews
Utopia Care Thetford is committed to delivering high-quality, personalised care tailored to each client’s individual needs and preferences. Whether you require live-in care or a short drop-in visit, their... Read more
Care ProvidedUtopia Care Ltd has a Group Review Score of 9.7 (9.681) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Utopia Care Ltd must have a Review Score.
We were impressed with the support from the company from day one. The carer they have assigned to my mother is lovely and keeps me informed of any concerns.Also the care is logged on a customer portal that I can access daily.I would highly recommend this company 100%
It means a great deal to know that your mother and your family feel well supported. Keeping families informed and involved is something we care deeply about, so this...
Utopia Care didn't just meet our needs; they exceeded them at every turn. I cannot recommend them highly enough to anyone looking for outstanding care for a loved one.
Thank you for taking the time to leave us a review. We are really pleased to hear that we were able to meet your expectations.
We will make sure your kind compliments are passed on to Julie and Anna, who will be delighted to receive your feedback.
Fantastic and professional service to this point. Totally understanding of individual situations and can't find any faults to hightlight. Exceptionally courteous and polite service providers and always seem to be cheerful in their duties.
We understand how important it is to find the right support for someone you love, so hearing that youve found our service professional, understanding and cheerful is incredibly reassuring. Our...
So far all good.
Thank you, Rosemarie. We're glad to hear everything is going well so far and appreciate you taking the time to leave a review.
In my care - a brain bleed stroke paralising my left side. I have found that the carers provided to me have been polite helpful domesticated and proffesional and 'Godsend' while dealing with my needs and illness. Always on time the carers and Utopia have been a breath of fresh air to me and I praise them all plus their management, a very efficient and first class company and staff achieving what I could not in my daily life because of my disabilities. I would recommend Utopia to anyone who needs a carer to live as normal.
Thank you again for taking the time to share your experience. We really appreciate it.
They are helpful. If we have any issue they try to sort out.
Thank you for your review Muhamed. We're so pleased to hear you find our team helpful and responsive. We always aim to resolve any issues quickly and appreciate your trust in us.
Everyone is doing amazing job.
Thank you for your lovely review. We truly value your kind words and are so glad to know you're pleased with the care we provide. Your feedback motivates our team to keep delivering high quality and compassionate support to all our clients.
I have been treated extra ordinarily well. The carers are are efficient, thoughtful and very caring. I look forward to them coming. They have made huge impact on my life, in every way, for the good.
Thank you for taking the time to share your experience. We're so pleased to hear that you're happy with the care and support we provide. Feedback like yours means a lot to our team and reminds us why we do what we do each day.
Very good.
Thank you Jennifer for taking the time to share your feedback. We are pleased to know you're happy with the care and support provided by our team.
Happy with my care staff.
Thank you! We're so pleased to hear that you're happy with your care staff. Your comfort and wellbeing mean a lot to us and we'll continue doing our best to support you.
Utopia Care is very professional company, the carers provide excellent service for my 86 year old mum. We are very happy. My mum is also veery happy as well.
Thank you so much for your kind words and support. We're grateful for the opportunity to care for your mum and are so pleased to hear that both you and she are happy with the service. Our team takes great pride in delivering respectful, compassionate care and it means a lot to know it's making a positive difference.
Utopia are great!! My needs and requirements are slightly unusual so it was a great relief and comfort that Utopia are able to accommodate me. I cannot recommend Utopia enough to anyone and everyone. Great people, very professional. The lift goes on.
Thank you so much for your amazing feedback! We're really glad to hear that we've been able to meet your unique needs and provide the support to you. We'll continue to do all we can to make sure you feel supported every step of the way.
Very pleased with Utopia Care.
Thank you so much for your review. We're delighted to hear that you're very pleased with the Care and support you are receiving from us.
My daughter Alisha started receiving services from Utopia Care around December 2023. The care staff is excellent as they try to engage my daughter in the activities best to her ability. My daughter likes swimming, feeding the ducks, the gym, and trampoline parks. Sometimes she is socially engaged as well as happy when doing her sessions. She enjoys her sessions, particularly with Witney and Bristy.
Thank you so much for your feedback. We're really pleased to hear that Alisha is enjoying her sessions and engaging well in the activities she loves. We'll share your lovely comments with Witney and Bristy, they'll be delighted to hear how much Alisha enjoys her time with them. We truly value your trust in Utopia Care and will continue supporting Alisha to get the most out of every session
Very kind and helpful staff. Nothing too much trouble for them. They leave the kitchen and bathroom in good order. Can be very chatty and make you feel comfortable to talk to. If you have a problem or request, the office is always there to help you sort things out.
Thank you so much for leaving us a review. We're pleased to hear that you feel comfortable and well supported by our care team. We always aim to provide a friendly, respectful service and it's lovely to know this is reflected in your experience.
I have enjoyed having new carers and it feel better than going to the library all the time.
Thank you for your review. We're so glad to hear you're enjoying the company of our new carers. It's great to know their visits have brought a refreshing change to your routine. We'll make sure to share your feedback with the team. If there's ever anything more we can do to make your experience even better, please don't hesitate to let us know.
Utopia Care are the one's caring for me daily. They are prompt and very responsive to my needs and care plan. They have dedicated and disciplined staff who are consistently in all their routine. Utopia is flexible to accommodate any hospital appointment days.
Thank you for your review. We're grateful for your kind words and so pleased to hear that you feel well supported by our team. It is lovely to know that our carers' consistency and responsiveness are making a positive difference for you.
Perfectly satisfied with all aspects of care.
Thank you so much for taking the time to share your feedback on the care services we are providing and are pleased to know that you are satisfied with the support being delivered.
All girls are good at their job, and they are polite and helpful. I thank you all for your help with my care and support. Thank you, Hannah Page.
Thank you so much for your kind words, Hannah. It means a lot to hear that you feel supported and cared for by the team. I'll be sure to pass your thanks on to the girls, they'll be delighted to know their efforts make a difference to you.
Friendly, efficient and caring. Used the company for temporary care during a holiday - Utopia were very good throughout our stay. Carer formed a lovely relationship with my mum from day 1 and made her feel at ease. Really appreciated the great service we got. Would definitely use again.
We're delighted to hear that you found our service friendly, efficient, and caring. It's wonderful to know that the carer built such a positive relationship with your mum and helped her feel comfortable from the start. We're pleased we could support you during your holiday and we appreciate you taking the time to share your experience. We'd be more than happy to support you again in the future.
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Average costs for home care provided by Utopia Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Utopia Care Ltd, based on 2 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £32 |
| Live-in Care (weekly) | £1,200 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Utopia Care Ltd own 2 Agencies.
Utopia Care & Utopia Care have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Utopia Care Ltd to verify any information. View our terms and conditions. Utopia Care Ltd has an Enhanced Service - more info.