Home Care Providers Owned by Utopia Care Ltd in Essex

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Only the locations & reviews in Essex for Utopia Care Ltd are being shown.

Utopia Care Ltd Locations in Essex (1)

1 Home Care Providers owned by Utopia Care Ltd in Essex

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Utopia Care

The Old Rectory, Mucking Wharf Road, Stanford-le-Hope SS17 0RN

9.722 Reviews

"Great company , I was was very unsure at first but as time goes by they seem to be doing everything good now ,the office staff are on the..."Read all 22 reviews

Utopia Care support you to maintain independence and comfort within your own home, through high-quality, personalised care. Care is tailored to your individual needs and preferences. From short drop-ins... Read more

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Utopia Care Ltd Reviews in Essex (22)

9.7

Utopia Care Ltd has a Group Review Score of 9.7 (9.653) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Utopia Care Ltd must have a Review Score.

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Showing 22 reviews matching selected criteria

Review of Utopia Care from H S (Daughter of Client) published on 2 September 2026 Date of experience: August 2026•Submitted via Website•

Overall Experience

Note: this review relates to the time in which my father has been using the service (over a year) not only for the month of Aug 2026.

Overall, the carers that have attended to my dad are kind and well-meaning. Some are efficient and competent, while others are not. The main concern I have encountered is that not all the employees that attend to my father understand the medication, and more than once he has had to point out an error with administering a particular med.

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Review of Utopia Care from Bernie S (Father of Client) published on 29 July 2026 Date of experience: June 2026•Submitted via Website•

Overall Experience

Great company ,
I was was very unsure at first but as time goes by they seem to be doing everything good
now ,the office staff are on the ball now seem to take notice of my needs for my
Daughter, very friendly and polite .as for the carers they are very helpful look after her well keeping her company talking with her showering hair washing making tea when she wants one .

Thanks Bernie

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Review of Utopia Care from T C (Son of Client) published on 28 July 2026 Date of experience: June 2026•Submitted via Website•

Overall Experience

Utopia Care they have been great in all aspects of my dad's care since day 1. The carers do their best to carry out all care duties under difficult circumstances as my dad's just been diagnosed with vascular dementia which makes it even harder for them.

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Review of Utopia Care from Andrew P (Son of Client) published on 22 June 2026 Date of experience: May 2026•Submitted via Website•

Overall Experience

Excellent Company,
The customer service is exceptional.After an assesment at home to obtain a care plan for my mother who has mobility issues and also vascular dementia, the plan was put in place.

We were impressed with the support from the company from day one. The carer they have assigned to my mother is lovely and keeps me informed of any concerns.Also the care is logged on a customer portal that I can access daily.I would highly recommend this company 100%

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Hi Andrew,
Thank you so much for taking the time to share your experience. We're delighted to hear it's been such a positive one.

It means a great deal to know that your mother and your family feel well supported. Keeping families informed and involved is something we care deeply about, so this... Read more

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Review of Utopia Care from Richard R (Son of Client) published on 6 May 2026 Date of experience: March 2026•Submitted via Website•

Overall Experience

From the very first point of contact, Utopia Care demonstrated a level of professionalism and thoroughness in their communication that immediately put us at ease. When the time came to arrange a live-in carer for my mum, they matched us with Julie a truly wonderful and compassionate lady who became an incredible source of comfort and support.
Together with Anna, the manager, Julie provided guidance and reassurance throughout what was a very short but emotionally demanding time. The care and dedication they showed both practically and personally went far beyond anything I had expected.

Utopia Care didn't just meet our needs; they exceeded them at every turn. I cannot recommend them highly enough to anyone looking for outstanding care for a loved one.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you for taking the time to leave us a review. We are really pleased to hear that we were able to meet your expectations.

We will make sure your kind compliments are passed on to Julie and Anna, who will be delighted to receive your feedback.

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Review of Utopia Care from R B (Client / Service User) published on 10 December 2025 Date of experience: November 2025•Submitted via Postal Review Card•

Overall Experience

So far all good.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you, Rosemarie. We're glad to hear everything is going well so far and appreciate you taking the time to leave a review.

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Review of Utopia Care from John H (Client / Service User) published on 24 November 2025 Submitted via Postal Review Card•

Overall Experience

In my care - a brain bleed stroke paralising my left side. I have found that the carers provided to me have been polite helpful domesticated and proffesional and 'Godsend' while dealing with my needs and illness. Always on time the carers and Utopia have been a breath of fresh air to me and I praise them all plus their management, a very efficient and first class company and staff achieving what I could not in my daily life because of my disabilities. I would recommend Utopia to anyone who needs a carer to live as normal.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you so much John for your lovely review.
It means a lot to the whole team to know that our support has made a difference to you. We are proud to be part of your recovery and we will continue to do our very best in the care we provide for you.

Thank you again for taking the time to share your experience. We really appreciate it.

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Review of Utopia Care from Muhamad U (Son of Client) published on 6 November 2025 Date of experience: October 2025•Submitted via Postal Review Card•

Overall Experience

They are helpful. If we have any issue they try to sort out.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you for your review Muhamed. We're so pleased to hear you find our team helpful and responsive. We always aim to resolve any issues quickly and appreciate your trust in us.

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Review of Utopia Care from Steven K (Client / Service User) published on 3 November 2025 Date of experience: October 2025•Submitted via Postal Review Card•

Overall Experience

Everyone is doing amazing job.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you for your lovely review. We truly value your kind words and are so glad to know you're pleased with the care we provide. Your feedback motivates our team to keep delivering high quality and compassionate support to all our clients.

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Review of Utopia Care from B H (Client / Service User) published on 3 November 2025 Date of experience: October 2025•Submitted via Postal Review Card•

Overall Experience

I have been treated extra ordinarily well. The carers are are efficient, thoughtful and very caring. I look forward to them coming. They have made huge impact on my life, in every way, for the good.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you for taking the time to share your experience. We're so pleased to hear that you're happy with the care and support we provide. Feedback like yours means a lot to our team and reminds us why we do what we do each day.

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Review of Utopia Care from E B (Client / Service User) published on 14 October 2025 Date of experience: September 2025•Submitted via Postal Review Card•

Overall Experience

Happy with my care staff.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you! We're so pleased to hear that you're happy with your care staff. Your comfort and wellbeing mean a lot to us and we'll continue doing our best to support you.

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Review of Utopia Care from W T (Son of Client) published on 14 October 2025 Date of experience: September 2025•Submitted via Postal Review Card•

Overall Experience

Utopia Care is very professional company, the carers provide excellent service for my 86 year old mum. We are very happy. My mum is also veery happy as well.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you so much for your kind words and support. We're grateful for the opportunity to care for your mum and are so pleased to hear that both you and she are happy with the service. Our team takes great pride in delivering respectful, compassionate care and it means a lot to know it's making a positive difference.

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Review of Utopia Care from J J (Client / Service User) published on 14 October 2025 Date of experience: September 2025•Submitted via Postal Review Card•

Overall Experience

Utopia are great!! My needs and requirements are slightly unusual so it was a great relief and comfort that Utopia are able to accommodate me. I cannot recommend Utopia enough to anyone and everyone. Great people, very professional. The lift goes on.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you so much for your amazing feedback! We're really glad to hear that we've been able to meet your unique needs and provide the support to you. We'll continue to do all we can to make sure you feel supported every step of the way.

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Review of Utopia Care from M J (Client / Service User) published on 14 October 2025 Date of experience: September 2025•Submitted via Postal Review Card•

Overall Experience

Very pleased with Utopia Care.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you so much for your review. We're delighted to hear that you're very pleased with the Care and support you are receiving from us.

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Review of Utopia Care from B B (Mother of Client) published on 10 October 2025 Date of experience: September 2025•Submitted via Postal Review Card•

Overall Experience

My daughter Alisha started receiving services from Utopia Care around December 2023. The care staff is excellent as they try to engage my daughter in the activities best to her ability. My daughter likes swimming, feeding the ducks, the gym, and trampoline parks. Sometimes she is socially engaged as well as happy when doing her sessions. She enjoys her sessions, particularly with Witney and Bristy.

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↩Reply from Nataliel Bissessur, Manager at Utopia Care

Thank you so much for your feedback. We're really pleased to hear that Alisha is enjoying her sessions and engaging well in the activities she loves. We'll share your lovely comments with Witney and Bristy, they'll be delighted to hear how much Alisha enjoys her time with them. We truly value your trust in Utopia Care and will continue supporting Alisha to get the most out of every session

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Review of Utopia Care from P L (Client / Service User) published on 7 October 2025 Date of experience: September 2025•Submitted via Postal Review Card•

Overall Experience

Very kind and helpful staff. Nothing too much trouble for them. They leave the kitchen and bathroom in good order. Can be very chatty and make you feel comfortable to talk to. If you have a problem or request, the office is always there to help you sort things out.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you so much for leaving us a review. We're pleased to hear that you feel comfortable and well supported by our care team. We always aim to provide a friendly, respectful service and it's lovely to know this is reflected in your experience.

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Review of Utopia Care from Isaac D (Client / Service User) published on 6 October 2025 Date of experience: September 2025•Submitted via Postal Review Card•

Overall Experience

I have enjoyed having new carers and it feel better than going to the library all the time.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you for your review. We're so glad to hear you're enjoying the company of our new carers. It's great to know their visits have brought a refreshing change to your routine. We'll make sure to share your feedback with the team. If there's ever anything more we can do to make your experience even better, please don't hesitate to let us know.

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Review of Utopia Care from O A (Client / Service User) published on 6 October 2025 Date of experience: September 2025•Submitted via Postal Review Card•

Overall Experience

Utopia Care are the one's caring for me daily. They are prompt and very responsive to my needs and care plan. They have dedicated and disciplined staff who are consistently in all their routine. Utopia is flexible to accommodate any hospital appointment days.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you for your review. We're grateful for your kind words and so pleased to hear that you feel well supported by our team. It is lovely to know that our carers' consistency and responsiveness are making a positive difference for you.

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Review of Utopia Care from Brian C (Partner of Client) published on 6 October 2025 Date of experience: September 2025•Submitted via Postal Review Card•

Overall Experience

Perfectly satisfied with all aspects of care.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you so much for taking the time to share your feedback on the care services we are providing and are pleased to know that you are satisfied with the support being delivered.

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Review of Utopia Care from Hannah P (Client / Service User) published on 1 October 2025 Date of experience: September 2025•Submitted via Postal Review Card•

Overall Experience

All girls are good at their job, and they are polite and helpful. I thank you all for your help with my care and support. Thank you, Hannah Page.

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↩Reply from Natalie Bissessur, Manager at Utopia Care

Thank you so much for your kind words, Hannah. It means a lot to hear that you feel supported and cared for by the team. I'll be sure to pass your thanks on to the girls, they'll be delighted to know their efforts make a difference to you.

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