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Whiteshed Healthcare Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Whiteshed Healthcare Ltd has 1 review.
Review from Sarah R (Client) published on 23 June 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Angeline Nyabepu, Owner/Manager at Whiteshed Healthcare Ltd
Thank you so much for your kind and thoughtful review. We're truly grateful for your words and so pleased to hear how our team has been able to support you at home and in your transition to residential care. It means a lot to us to know that our care has made a positive difference in your daily life, your wellbeing, and your confidence.We're especially happy to hear that you're enjoying getting out more and that you feel supported not just in your home but also socially. It's wonderful to know your cat is being looked after too.Thank you again for your recommendation. We feel privileged to support you and will continue to be here for you with the same dedication and care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Whiteshed Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Whiteshed Healthcare Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Whiteshed Healthcare Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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