Sylvian Care South Gloucester

Equinox South, Great Park Road, Bradley Stoke, Bristol BS32 4QL
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9.4 11 Reviews
Sylvian Care South Gloucester is a reputable home care provider based in Bradley Stoke, Bristol. Sylvian Care South Gloucester offer personalised domiciliary and live-in care services to adults across South Gloucestershire. Sylvian Care South Gloucester are committed to delivering compassionate, person-centred care that promotes independence and dignity, enabling clients to remain comfortably in their own homes.

Services Offered
Sylvian Care South Gloucester provide a comprehensive range of services, including:
Personal care (assistance with washing, dressing, and toileting)
Medication support
Meal preparation and feeding assistance
Housekeeping tasks such as cleaning and laundry
Companionship and social interaction
Support with shopping and errands
Specialist care for conditions including dementia, physical disabilities, and mental health issues
Palliative and end-of-life care
Live-in and overnight care services

Care Approach
Sylvian Care South Gloucester emphasise a flexible and responsive approach, tailoring care plans to each individual's needs and preferences. Care visits are a minimum of 45 minutes, with options for longer durations to ensure quality support. Wherever possible, clients are matched with caregivers based on shared interests to foster meaningful relationships.

Client Feedback
Clients and their families rates Sylvian Care South Gloucester highly for their friendly, punctual, and dedicated staff.
CQC: Sylvian Care South Gloucester is registered with the Care Quality Commission and have been inspected and rated as Good (February 2025).
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30

Minimum call 45minutes

These prices are only a guideline, please contact Sylvian Care South Gloucester to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Jerry Bosu (Manager)

Sylvian Care South Gloucester Reviews (11)

9.4

Sylvian Care South Gloucester has a Review Score of 9.4 (9.400) out of 10, based on 6 reviews in the last 2 years. Over all time Sylvian Care South Gloucester has 11 reviews.

Overall Experience

  • 9
  • 2
  • 0
  • 0
  • 0

Date Published

11
2
3
6
5

Review from Ann O (Client) assisted by family/friend published on 21 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall good.

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Review from G L (Daughter of Client) published on 18 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Sylvian Care South Gloucestershire for a couple of months and are very pleased with the care they provide. The staff are friendly, attentive and punctual. They respond positively to any requests we have. We are very grateful for their service.

Reply from Jerry Bosu, Registered Manager at Sylvian Care South Gloucester

Your words truly mean a lot to us. Knowing that we've made a difference in your mother's well-being fills us with pride and purpose. Compassion and personalized care are at the core of what we do, and your review reminds us why we do it. Thank you from all of us.

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Review from M J (Client) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The three top qualities of the carers at Sylvian Care South Gloucester I feel, endurance, people persons and spiritual healers. They are amicable, admirable and friendly. I believe the carers enable me to be independent at home and in the community. They are personable and friendly.

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Review from Sharon H (Partner of Client) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers who attend my partner are courteous and very pleasant. They are always on time and do a very good job under very demanding circumstances. Spot checks on them are done regularly. I am very pleased with the company and their care.

Reply from Jerry Bosu, Registered Manager at Sylvian Care South Gloucester

We are truly gratified to learn that our team has positively impacted your partner's well-being. Delivering compassionate and personalised care is our top priority, and your review inspires us to maintain and even exceed these standards. Thank you

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Review from Julie H (Daughter of Client) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been having care with yourselves for a couple of months now and I can't fault the company in any way. The staff are happy, friendly and engaging towards Mum and very punctual. Each task is explained and they give Mum a choice to choose her clothing and her meals.
A high level of service from
the staff and management shows in the care and approach. Also, when new medication is introduced, it's doubled checked by management. I love the app which keeps me informed of each visit.

Reply from Jerry Bosu, Registered Manager at Sylvian Care South Gloucester

It's truly rewarding to learn that our team has made a positive impact on your mother's well-being. We take great pride in delivering compassionate and personalised care, and your feedback motivates us to maintain and even exceed these standards. Thank you.

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Review from Dale B (Son of Client) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since they have taken over my dad's care I have no concerns and the way they chase up his medical needs and home comforts are 10/10.
The management are constantly in touch monitoring my dad’s changing needs.
My dad and I are both very happy.

Reply from Jerry Bosu, Registered Manager at Sylvian Care South Gloucester

Hi Dale,
Your kind words have truly made our day, and we are delighted to hear that you are satisfied with the care your dad is receiving from us.
We take great pride in providing excellent service, and it's immensely rewarding to know that our efforts have had a positive impact on your experience. Your feedback serves as a tremendous motivation for our team to continue delivering the highest level of care and service.
Thank you.

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Review from Keith B (Client) published on 15 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All aspects of care have been of a very high standard. The carer always informs me of what she’s going to do next. Always prompt on time, very bright and happy and very friendly. Also tells me what creams she’s using and what they are for.

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Review from R S (Husband of Client) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They are so caring, helpful and understanding. Come on time, doing what they have to do, and they know what they are doing. I see that they love their job because of how they take it seriously and they know how to approach the patient. I am so happy with them. Keep it up, good job.

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Review from V D (Client) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been receiving care from Sylvian Care South Gloucester for more than a month now, and the care I have been receiving is very good. It is the best one I have ever had to date. The staff have been very good, and they always make me smile. They know my choices, and they always ask if they are not
sure.

Reply from Cristina Grancea, Director at Sylvian Care South Gloucester

Thank you for your positive review. We appreciate your feedback, as this helps others decide on which service provider to choose.

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Review from J B (Client) published on 28 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What I have found is the carers are always on time, and they always ask me to choose my clothes which I think is very important. In regards to my diet, my carers always remind and advise me. Carers always remind me about my stock medication. Overall, I have found all the carers really kind.

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Review from A T (Daughter of Client) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’d like to acknowledge the high level of service provided by Sylvian Care, including the manager. The hard work, care and attention to detail shown by the carers are exceptional, and I have already seen the positive impact this has had on my mum. She is very relaxed and happy and is communicating more.
My mum is quite a sensitive person and responds positively when she is shown kindness and attention, which is what she has experienced since the start of her package with Sylvian care. The carers have also highlighted issues that have not been picked up previously, which is very reassuring. I also really love the app, which details each visit. I can see what she’s eaten and her mood and meditation taken etc, which is really important for me to have access to this information. I’m also informed promptly if there are any issues. Thanks so much for the excellent care you’re providing my mum. I would highly recommend this care provider to anyone.

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Current Review Score: 9.4 (9.400)

Overview of Review Score

The Review Score of 9.4 (9.400) out of 10 for Sylvian Care South Gloucester is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Sylvian Care South Gloucester is calculated as follows: ( (29 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sylvian Care South Gloucester is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Sylvian Care South Gloucester

What Type of Services does Sylvian Care South Gloucester offer?

Sylvian Care South Gloucester offers Home Care.

How many Carers does Sylvian Care South Gloucester employ?

Sylvian Care South Gloucester employs 11 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sylvian Care South Gloucester to verify any information. View our terms and conditions. Sylvian Care South Gloucester has an Enhanced Service - more info.