The staff are happy, friendly and engaging towards Mum and very punctualJulie H(Daughter of Client/Service User)
I see that they love their job because of how they take it seriouslyR S(Husband of Client/Service User)
I’d like to acknowledge the high level of service provided by Sylvian Care, including the managerA T(Daughter of Client/Service User)
The staff are happy, friendly and engaging towards Mum and very punctualJulie H(Daughter of Client/Service User)
I see that they love their job because of how they take it seriouslyR S(Husband of Client/Service User)
I’d like to acknowledge the high level of service provided by Sylvian Care, including the managerA T(Daughter of Client/Service User)
Sylvian Care South Gloucester is a reputable home care provider based in Bradley Stoke, Bristol. Sylvian Care South Gloucester offer personalised domiciliary and live-in care services to adults across South Gloucestershire. Sylvian Care South Gloucester are committed to delivering compassionate, person-centred care that promotes independence and dignity, enabling clients to remain comfortably in their own homes.
Services Offered
Sylvian Care South Gloucester provide a comprehensive range of services, including:
Personal care...
Sylvian Care South Gloucester is a reputable home care provider based in Bradley Stoke, Bristol. Sylvian Care South Gloucester offer personalised domiciliary and live-in care services to adults across South Gloucestershire. Sylvian Care South Gloucester are committed to delivering compassionate, person-centred care that promotes independence and dignity, enabling clients to remain comfortably in their own homes.
Services Offered
Sylvian Care South Gloucester provide a comprehensive range of services, including:
Personal care (assistance with washing, dressing, and toileting)
Medication support
Meal preparation and feeding assistance
Housekeeping tasks such as cleaning and laundry
Companionship and social interaction
Support with shopping and errands
Specialist care for conditions including dementia, physical disabilities, and mental health issues
Palliative and end-of-life care
Live-in and overnight care services
Care Approach
Sylvian Care South Gloucester emphasise a flexible and responsive approach, tailoring care plans to each individual's needs and preferences. Care visits are a minimum of 45 minutes, with options for longer durations to ensure quality support. Wherever possible, clients are matched with caregivers based on shared interests to foster meaningful relationships.
Client Feedback
Clients and their families rates Sylvian Care South Gloucester highly for their friendly, punctual, and dedicated staff.
CQC: Sylvian Care South Gloucester is registered with the Care Quality Commission and have been inspected and rated as Good (February 2025).
Care Provided by Sylvian Care South Gloucester
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£26 - £30
Weekly Live-in Care
£1,250 - £1,500
Contact Sylvian Care South Gloucester to get a personalised quote:
Minimum call 45minutes
The price(s) shown are provided by the agency. Contact Sylvian Care South Gloucester for full pricing details and T&Cs.
Sylvian Care South Gloucester has a Review Score of 7.9 (7.917) out of 10, based on 2 reviews in the last 2 years. Over all time Sylvian Care South Gloucester has 11 reviews.
Reviewer Connection to Sylvian Care South Gloucester
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Showing 11 reviews matching selected criteria
Review from Ann O (Client / Service User) published on 21 August 2025 Submitted via Postal Review Card•
Overall Experience
Overall good.
Overall good.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G L (Daughter of Client) published on 18 July 2025 Submitted via Website•
Overall Experience
We have been using Sylvian Care South Gloucestershire for a couple of months and are very pleased with the care they provide. The staff are friendly, attentive and punctual. They respond positively to any requests we have. We are very grateful for their service.
We have been using Sylvian Care South Gloucestershire for a couple of months and are very pleased with the care they provide. The staff are friendly, attentive and punctual. They respond positively to any requests we have. We are very grateful for their service.
↩Reply from Jerry Bosu, Registered Manager at Sylvian Care South Gloucester
Your words truly mean a lot to us. Knowing that we've made a difference in your mother's well-being fills us with pride and purpose. Compassion and personalized care are at the core of what we do, and your review reminds us why we do it. Thank you from all of us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M J (Client / Service User) published on 9 September 2024 Submitted via Postal Review Card•
Overall Experience
The three top qualities of the carers at Sylvian Care South Gloucester I feel, endurance, people persons and spiritual healers. They are amicable, admirable and friendly. I believe the carers enable me to be independent at home and in the community. They are personable and friendly.
The three top qualities of the carers at Sylvian Care South Gloucester I feel, endurance, people persons and spiritual healers. They are amicable, admirable and friendly. I believe the carers enable me to be independent at home and in the community. They are personable and friendly.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sharon H (Partner of Client) published on 29 July 2024 Submitted via Postal Review Card•
Overall Experience
All the carers who attend my partner are courteous and very pleasant. They are always on time and do a very good job under very demanding circumstances. Spot checks on them are done regularly. I am very pleased with the company and their care.
All the carers who attend my partner are courteous and very pleasant. They are always on time and do a very good job under very demanding circumstances. Spot checks on them are done regularly. I am very pleased with the company and their care.
↩Reply from Jerry Bosu, Registered Manager at Sylvian Care South Gloucester
We are truly gratified to learn that our team has positively impacted your partner's well-being. Delivering compassionate and personalised care is our top priority, and your review inspires us to maintain and even exceed these standards. Thank you
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Julie H (Daughter of Client) published on 4 January 2024 Submitted via Website•
Overall Experience
Mum has been having care with yourselves for a couple of months now and I can't fault the company in any way. The staff are happy, friendly and engaging towards Mum and very punctual. Each task is explained and they give Mum a choice to choose her clothing and her meals.
A high level of service...
Mum has been having care with yourselves for a couple of months now and I can't fault the company in any way. The staff are happy, friendly and engaging towards Mum and very punctual. Each task is explained and they give Mum a choice to choose her clothing and her meals.
A high level of service from the staff and management shows in the care and approach. Also, when new medication is introduced, it's doubled checked by management. I love the app which keeps me informed of each visit.
↩Reply from Jerry Bosu, Registered Manager at Sylvian Care South Gloucester
It's truly rewarding to learn that our team has made a positive impact on your mother's well-being. We take great pride in delivering compassionate and personalised care, and your feedback motivates us to maintain and even exceed these standards. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Dale B (Son of Client) published on 20 November 2023 Submitted via Website•
Overall Experience
Since they have taken over my dad's care I have no concerns and the way they chase up his medical needs and home comforts are 10/10. The management are constantly in touch monitoring my dad’s changing needs.
My dad and I are both very happy.
Since they have taken over my dad's care I have no concerns and the way they chase up his medical needs and home comforts are 10/10. The management are constantly in touch monitoring my dad’s changing needs.
My dad and I are both very happy.
↩Reply from Jerry Bosu, Registered Manager at Sylvian Care South Gloucester
Hi Dale, Your kind words have truly made our day, and we are delighted to hear that you are satisfied with the care your dad is receiving from us.
We take great pride in providing excellent service, and it's immensely rewarding to know that our efforts have had a positive impact on your...
Hi Dale, Your kind words have truly made our day, and we are delighted to hear that you are satisfied with the care your dad is receiving from us. We take great pride in providing excellent service, and it's immensely rewarding to know that our efforts have had a positive impact on your experience. Your feedback serves as a tremendous motivation for our team to continue delivering the highest level of care and service.
Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Keith B (Client / Service User) published on 15 August 2023 Submitted via Website•
Overall Experience
All aspects of care have been of a very high standard. The carer always informs me of what she’s going to do next. Always prompt on time, very bright and happy and very friendly. Also tells me what creams she’s using and what they are for.
All aspects of care have been of a very high standard. The carer always informs me of what she’s going to do next. Always prompt on time, very bright and happy and very friendly. Also tells me what creams she’s using and what they are for.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from R S (Husband of Client) published on 8 August 2023 Submitted via Website•
Overall Experience
They are so caring, helpful and understanding. Come on time, doing what they have to do, and they know what they are doing. I see that they love their job because of how they take it seriously and they know how to approach the patient. I am so happy with them. Keep it up, good job.
They are so caring, helpful and understanding. Come on time, doing what they have to do, and they know what they are doing. I see that they love their job because of how they take it seriously and they know how to approach the patient. I am so happy with them. Keep it up, good job.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from V D (Client / Service User) published on 30 May 2023 Submitted via Website•
Overall Experience
I have been receiving care from Sylvian Care South Gloucester for more than a month now, and the care I have been receiving is very good. It is the best one I have ever had to date. The staff have been very good, and they always make me smile. They know my choices, and they always ask if they are...
I have been receiving care from Sylvian Care South Gloucester for more than a month now, and the care I have been receiving is very good. It is the best one I have ever had to date. The staff have been very good, and they always make me smile. They know my choices, and they always ask if they are not sure.
↩Reply from Cristina Grancea, Director at Sylvian Care South Gloucester
Thank you for your positive review. We appreciate your feedback, as this helps others decide on which service provider to choose.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from J B (Client / Service User) published on 28 May 2023 Submitted via Website•
Overall Experience
What I have found is the carers are always on time, and they always ask me to choose my clothes which I think is very important. In regards to my diet, my carers always remind and advise me. Carers always remind me about my stock medication. Overall, I have found all the carers really kind.
What I have found is the carers are always on time, and they always ask me to choose my clothes which I think is very important. In regards to my diet, my carers always remind and advise me. Carers always remind me about my stock medication. Overall, I have found all the carers really kind.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A T (Daughter of Client) published on 28 March 2023 Submitted via Website•
Overall Experience
I’d like to acknowledge the high level of service provided by Sylvian Care, including the manager. The hard work, care and attention to detail shown by the carers are exceptional, and I have already seen the positive impact this has had on my mum. She is very relaxed and happy and is communicating...
I’d like to acknowledge the high level of service provided by Sylvian Care, including the manager. The hard work, care and attention to detail shown by the carers are exceptional, and I have already seen the positive impact this has had on my mum. She is very relaxed and happy and is communicating more. My mum is quite a sensitive person and responds positively when she is shown kindness and attention, which is what she has experienced since the start of her package with Sylvian care. The carers have also highlighted issues that have not been picked up previously, which is very reassuring. I also really love the app, which details each visit. I can see what she’s eaten and her mood and meditation taken etc, which is really important for me to have access to this information. I’m also informed promptly if there are any issues. Thanks so much for the excellent care you’re providing my mum. I would highly recommend this care provider to anyone.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 February 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Sylvian Care South Gloucester.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Sylvian Care South Gloucester.
Accreditations
There are no accreditations posted yet for Sylvian Care South Gloucester.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Sylvian Care South Gloucester
How much does Sylvian Care South Gloucester cost?
The agency lists fees between £26 and £30 for hourly visiting care and between £1,250 and £1,500 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Sylvian Care South Gloucester employ?
Sylvian Care South Gloucester employs 11 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sylvian Care South Gloucester to verify any information. View our terms and conditions. Sylvian Care South Gloucester has an Enhanced Service -what an Enhanced Service includes.
