Cherished Care

Queens Court, 9-17 Eastern Road, Romford RM1 3NH
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9.5 5 Reviews
  • Cherished Care, Romford
Cherished Care, based in Romford, offers compassionate home care services to adults who prefer to receive care in their own homes. The agency covers the following areas;

Romford
Hornchurch
Rainham
Upminster
Brooklands
Heaton Estate
Fairlop Waters
Warley
Brentwood
Emerson Park
Collier Row
Harold Wood
Gidea Park
Rush Green
Elm Park
Cranham

Home care services include personal care (such as help getting in and out of bed, washing, and dressing), continence care, complex care, medication management, assistance with household chores, companionship care, convalescence care, care for people with disabilities, mental health care, dementia care, end-of-life care, and Live-in care.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30.60
  • Weekly Live-in Care Fees: £1595 – £1995

We provide care in 30 mins, 45 mins, or 1 hour intervals

These prices are only a guideline, please contact Cherished Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Cherished Care Ltd

Person in charge

  • Cherish Angula (Manager)

Cherished Care Reviews (5)

9.5

Cherished Care has a Review Score of 9.5 (9.466) out of 10, based on 5 reviews in the last 2 years.
Over all time Cherished Care has 5 reviews.

Overall Experience
  • 5
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  • 0
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Date Published
  • 5
  • 1
  • 4
  • 5
  • 0
Reviewer Connection to Cherished Care
  • 2
  • 2
  • 1
Total of 5, showing 1-5
Review from Sheila B (Daughter of Client) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cherished Care started supporting my mother following an operation. They are punctual, efficient & the communication from management is excellent. My mother is very fond of her carers and I like the fact that she has the same carers all the time as this was a worry of ours.
The carers are friendly,
compassionate & caring, often going the extra mile. The care has been a comfort to me and my family as we are often busy and unable to provide all of the support mum needs due to other commitments.
We know mum is in good hands and we can check on the care provided via the app.
I have & would recommend Cherished Care to anyone who needs reliable and caring carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A V (Client) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following my recent surgery Cherished Care have provided excellent personal care, practical help and support. I have appreciated their good time keeping and consistent service and would readily recommend them to anyone needing care.
Reply from Cherish Angula, Registered Manager at Cherished Care

Thank you for your kind words! It was an absolute please to support you following your surgery with our convalescent service and observe your fast recovery back to independence. Thank you for entrusting us with your care.

  • Staff
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  • Treated with Dignity
  • Value for Money
Review from Rachel M (Client) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really appreciate all of the care that is being provided for me. The carers are really very kind caring and supportive. Nothing is a problem with them. I feel that the carers are always around to listen and support me where it's needed.
Reply from Cherish Angula, Registered Manager at Cherished Care

Thank you so much for your kind words. It is an absolute pleasure and honour to support you! Thank you for trusting us to help meet you care and support needs.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Pam B (Sister-in-law of Client) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cherished care provides support to my sister-in-law. The care they give her is beautiful, the carers are professional, caring, and very thoughtful. As I live in the Northwest of England they always take that extra time to keep me updated on the health and well-being of her. I would recommend the company
to anyone who needs help with loved ones because the care they give is focused on keeping loved ones independent and cared for.
Reply from Cherish Angula, Registered Manager at Cherished Care

Thank you so much for your review and thank you for trusting us to care for your loved one. We sincerely value you and the relationship we have built over the past 10+ months.

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  • Management
  • Treated with Dignity
  • Value for Money
Review from Anna M (Daughter of Client) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cherished Care provide support to my parents in their own home. The carer is wonderful with them both and the regular check ins and adaptions when required from Cherish are extremely reassuring.
My parents want to remain at home for as long as possible, but it is worrying as they are vulnerable. The
service from Cherished Care has helped enormously as we know that they have regular support, in addition to what we are able to do around jobs and families.
Reply from Cherish Angula, Registered Manager at Cherished Care

Thank you for your review, it is an absolute pleasure to support your parents and your family. Thank you for trusting us to care for your beloved parents!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.466)

Overview of Review Score

The Review Score of 9.5 (9.466) out of 10 for Cherished Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.966 for Cherished Care is calculated as follows: ( (28 Excellents x 5) + (1 Goods x 4) ) ÷ 29 Ratings = 4.966
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Cherished Care is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Cherish

Cherish

Job Title: Registered Manager

Cherish is a qualified and registered advanced social worker with over 15 years of experience working in over 10 London local authorities and surrounding county councils. Her extensive experience with providing support, safeguarding and formulating care plans for older adults within the community and hospital settings, makes her an invaluable asset to Cherished Care.

Frequently Asked Questions about Cherished Care

What Type of Services does Cherished Care offer?

Cherished Care offers Home Care.

How many Carers does Cherished Care employ?

Cherished Care employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cherished Care to verify any information. View our terms and conditions. Cherished Care has an Enhanced Service - more info.