Carers very good, always come in with a smile. they are punctual, always around the same time,Christina A(Client / Service User)
The service from the carer is excellent. She is very efficient, caring, punctual and polite.Claire S(Daughter of Client/Service User)
The company I could not recommend highly enough.Richard S(Client / Service User)
Carers very good, always come in with a smile. they are punctual, always around the same time,Christina A(Client / Service User)
The service from the carer is excellent. She is very efficient, caring, punctual and polite.Claire S(Daughter of Client/Service User)
The company I could not recommend highly enough.Richard S(Client / Service User)
E2E Homecare Ltd believes that everyone deserves the opportunity to live life to the fullest in the comfort of their own home.
As a trusted provider of domiciliary care, live-in care, and community access services across the North East of England, as well as North and South Yorkshire, the company supports individuals in maintaining independence while enjoying the safety, familiarity, and reassurance of their own surroundings.
ervices
Domiciliary Care: Personalised support at...
E2E Homecare Ltd believes that everyone deserves the opportunity to live life to the fullest in the comfort of their own home.
As a trusted provider of domiciliary care, live-in care, and community access services across the North East of England, as well as North and South Yorkshire, the company supports individuals in maintaining independence while enjoying the safety, familiarity, and reassurance of their own surroundings.
ervices
Domiciliary Care: Personalised support at home, including personal care, daily living tasks, and companionship.
Live-in Care: 24/7 care from a dedicated caregiver living in the client’s home.
Community Access: Assistance to participate in social, educational, or recreational activities, helping individuals stay engaged and connected.
Specialist Support: Expertise in caring for individuals with dementia, physical disabilities, or complex needs.
E2E Homecare Ltd covers Newcastle, Gateshead, Durham, Washington, Sunderland, and across the North East of England including North Yorkshire. With a second CQC-registered office in Sheffield, the company can also provide care throughout South Yorkshire as needed.
Care Provided by E2E Homecare Ltd (Gateshead)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£26 - £26
Weekly Live-in Care
£1,200 - £1,400
We have separate fee charges for rural locations. Please contact us for more information.
The price(s) shown are provided by the agency. Contact E2E Homecare Ltd (Gateshead) for full pricing details and T&Cs.
Contact E2E Homecare Ltd (Gateshead) to get a personalised quote:
E2E Homecare Ltd (Gateshead) has a Review Score of 9.4 (9.433) out of 10, based on 5 reviews in the last 2 years. Over all time E2E Homecare Ltd (Gateshead) has 15 reviews.
Reviewer Connection to E2E Homecare Ltd (Gateshead)
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Showing 15 reviews matching selected criteria
Review from F U (Client / Service User) published on 11 August 2025 Submitted via Website•
Overall Experience
Since joining E2E I've had consistent care with the same faces weekly. The carers are lovely but one in particular has paid extra attention to detail in everything in terms of my needs and is brilliant. The admin help out where they can and the manager is lovely!
Since joining E2E I've had consistent care with the same faces weekly. The carers are lovely but one in particular has paid extra attention to detail in everything in terms of my needs and is brilliant. The admin help out where they can and the manager is lovely!
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Review from Michael T (Husband of Client) published on 4 July 2025 Submitted via Website•
Overall Experience
I wanted to write a review because in my and my family's opinion the care that my wife was given by the E2E caring staff was the highest standard that she could have had.
All of the staff treated my wife with the greatest respect and gave her the dignity that she deserved and needed at the end of...
I wanted to write a review because in my and my family's opinion the care that my wife was given by the E2E caring staff was the highest standard that she could have had. All of the staff treated my wife with the greatest respect and gave her the dignity that she deserved and needed at the end of her life. They talked to her and spoke to her with care and love. I was so impressed with them especially with the overnight carer who whilst unable to talk my wife responded to her and her soothing voice. We did not want my wife to die but the highest quality of care given to her helped us to come to terms with her sad demise. My wife passed away with dignity which was down to all of the staff fromE2E and the care that she received.
We would like to thank all of the staff involved and mention that my wife's funeral is at the West Road Crematorium on 8th July at 1.30 and if any of the staff would like to attend they would be welcomed by our family and friends. Once again many thanks from us.
↩Reply from Lyn Chibwe, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)
Thank you so much for your incredibly kind words. We are truly honoured to have been part of your wife's care and deeply moved by your message. Your appreciation means the world to our team. Please accept our sincere condolences, and thank you for extending the invitation-our thoughts are with you and your family during this difficult time.Sincere regardsE2E Homecare Management
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Review from Saurabh S (Father of Client) published on 17 June 2025 Submitted via Website•
Overall Experience
First time experience with a PA for our son with Down Syndrome.
Brilliant experience from the initial meeting with E2E to the 3 visits from the PA.
Engaging, friendly and polite and listened to our thoughts and worries.
The PA was brilliant and our son was always excited to know she was...
First time experience with a PA for our son with Down Syndrome.
Brilliant experience from the initial meeting with E2E to the 3 visits from the PA.
Engaging, friendly and polite and listened to our thoughts and worries.
The PA was brilliant and our son was always excited to know she was coming to see him.
Really pleased - thank you so much.
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Review from Kathleen H (Client / Service User) published on 17 June 2025 Submitted via Website•
Overall Experience
I have been with this company for two weeks. The office staff have been exceptionally helpful with my every request. The person who is my carer at the company is second to none. She is absolutely superb! Every single task she has carried out at my home has been done to the highest standard. This...
I have been with this company for two weeks. The office staff have been exceptionally helpful with my every request. The person who is my carer at the company is second to none. She is absolutely superb! Every single task she has carried out at my home has been done to the highest standard. This lady is caring, considerate and has common sense in abundance. Here's hoping the other carers that come into my contact are anywhere near as good.
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Review from Les S (Son-in-law of Client) published on 19 December 2024 Submitted via Website•
Overall Experience
I have found working with E2E's carers a fantastic experience. We had many carers and I couldn't fault any one of them. Some have become friends who we will continue to keep in touch with after this journey. I would like to give a special mention to the 3 carers who have been exceptional. E2E...
I have found working with E2E's carers a fantastic experience. We had many carers and I couldn't fault any one of them. Some have become friends who we will continue to keep in touch with after this journey. I would like to give a special mention to the 3 carers who have been exceptional. E2E should be very proud to have these carers working for them.
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Review from Christina A (Client / Service User) published on 14 March 2024 Submitted via Website•
Overall Experience
Carers very good, always come in with a smile. they are punctual, always around the same time, if a problem they phone, only once this has happened. They just get on and do the usual jobs, but always ask if there's anything to do, very happy with them and the way they do things.
Carers very good, always come in with a smile. they are punctual, always around the same time, if a problem they phone, only once this has happened. They just get on and do the usual jobs, but always ask if there's anything to do, very happy with them and the way they do things.
↩Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)
Thank you for your kind review! Dear Christina A, Thank you so much for taking the time to share your experience with E2E Homecare Ltd. We are thrilled to hear that our carers have made a positive impact on your daily life. Your feedback is incredibly valuable to us. We are especially pleased to...
Thank you for your kind review! Dear Christina A, Thank you so much for taking the time to share your experience with E2E Homecare Ltd. We are thrilled to hear that our carers have made a positive impact on your daily life. Your feedback is incredibly valuable to us. We are especially pleased to know that our carers have been punctual, cheerful, and proactive in their duties. It's our priority to ensure that our clients feel supported and cared for, and your words affirm that we are achieving this goal. We are committed to maintaining and even exceeding the level of care you've described, and we appreciate your acknowledgement of the dedication and professionalism of our team. If there is ever anything more we can do to assist you, please do not hesitate to let us know. Thank you once again for your kind words and for trusting E2E Homecare Ltd with your care .Best regards, Service Director & Registered Manager, E2E Homecare Ltd.
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Review from Martyn T (Son of Client) published on 8 March 2024 Submitted via Website•
Overall Experience
Excellent service from the E2E. We are very happy with all aspects of the work they carry out, they are professional and compassionate throughout their visit to my mother. All tasks are completed with dignity and respect. I would like to give a special mention to one member of staff, in particular,...
Excellent service from the E2E. We are very happy with all aspects of the work they carry out, they are professional and compassionate throughout their visit to my mother. All tasks are completed with dignity and respect. I would like to give a special mention to one member of staff, in particular, who always goes above and beyond her duties. She is very respectful and professional. My mother gets on very well with her and finds her very comforting and caring.
↩Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)
Thank you for your wonderful review! Thank you so much for your kind review of E2E Homecare Ltd. We are thrilled to hear that you are very happy with the service we provide and that our team has been professional and compassionate during their visits to your mother. We are especially pleased to...
Thank you for your wonderful review! Thank you so much for your kind review of E2E Homecare Ltd. We are thrilled to hear that you are very happy with the service we provide and that our team has been professional and compassionate during their visits to your mother. We are especially pleased to hear that all tasks are completed with dignity and respect, which is a cornerstone of our care philosophy. Your special mention of our staff member who goes above and beyond is greatly appreciated. It's heartwarming to know that she has made a positive impact and formed a comforting and caring relationship with your mother. We will ensure that your commendation is passed on to her, as it will certainly encourage and motivate her and the entire team to continue delivering the highest standard of care. Thank you once again for your generous words and for trusting E2E Homecare Ltd with your mother's care. Best regards.
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Review from J B (Daughter of Client) published on 8 March 2024 Submitted via Website•
Overall Experience
E2E Homecare was able to step in quickly to support my elderly mother when she needed help to ensure her safety and enable her to stay in her own home. Communication and support from the carers and the care manager have been excellent. The daily notes on the app are also very useful. We very...
E2E Homecare was able to step in quickly to support my elderly mother when she needed help to ensure her safety and enable her to stay in her own home. Communication and support from the carers and the care manager have been excellent. The daily notes on the app are also very useful. We very quickly developed confidence in the valuable service they provide.
↩Reply from Lyn Chibwe, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)
Heartfelt thanks for your wonderful review! Thank you so much for sharing your positive experience with E2E Homecare Ltd. We are delighted to hear that we could swiftly step in to support your elderly mother and help her stay safe and comfortable in her own home. It's heartening to know that our...
Heartfelt thanks for your wonderful review! Thank you so much for sharing your positive experience with E2E Homecare Ltd. We are delighted to hear that we could swiftly step in to support your elderly mother and help her stay safe and comfortable in her own home. It's heartening to know that our communication, support from our carers, and the care provided by our manager have met your expectations. We're also glad to hear that you find the daily notes on the app useful, as we strive to ensure transparency and keep families informed. Building trust and confidence with our clients is a top priority for us, and your feedback reaffirms that we are on the right path. If there is anything more we can do to continue providing excellent service, please don't hesitate to reach out. Thank you once again for your kind words and for entrusting E2E Homecare Ltd with your mother's care. Best regards.
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Review from Richard S (Client / Service User) published on 8 March 2024 Submitted via Website•
Overall Experience
The company I could not recommend highly enough.
The care staff are very caring in nature, friendly personalities, patient. Nothing seems to be too much for the staff, this is my interpretation of E2E homecare and its care staff and management hence my full score for them.
The company I could not recommend highly enough.
The care staff are very caring in nature, friendly personalities, patient. Nothing seems to be too much for the staff, this is my interpretation of E2E homecare and its care staff and management hence my full score for them.
↩Reply from Lyn Chibwe, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)
Thank you for your glowing review! Thank you so much for your outstanding review of E2E Homecare Ltd. We are truly grateful for your kind words and high recommendation. It is wonderful to hear that you find our care staff to be caring, friendly, and patient. Your feedback that nothing is too much...
Thank you for your glowing review! Thank you so much for your outstanding review of E2E Homecare Ltd. We are truly grateful for your kind words and high recommendation. It is wonderful to hear that you find our care staff to be caring, friendly, and patient. Your feedback that nothing is too much trouble for our team speaks volumes about their dedication and commitment. We are delighted that your experience with our care staff and management has been so positive, and we greatly appreciate your full score. Your encouragement and support mean a lot to us, and we are committed to continuing to provide the excellent care you have come to expect. Thank you once again for your generous review and for trusting E2E Homecare Ltd with your care needs. Best regards, Service Director & Registered Manager
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Review from Claire S (Daughter of Client) published on 7 March 2024 Submitted via Website•
Overall Experience
The service from the carer is excellent. She is very efficient, caring, punctual and polite. Nothing is a trouble to her. She goes above and beyond to make sure Mam is well looked after. And at the end of the day, she always has a big smile on her face.
The service from the carer is excellent. She is very efficient, caring, punctual and polite. Nothing is a trouble to her. She goes above and beyond to make sure Mam is well looked after. And at the end of the day, she always has a big smile on her face.
↩Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)
Heartfelt thanks for your kind review! Thank you for your wonderful review of E2E Homecare Ltd. We are delighted to hear that you find the service provided by our carer to be excellent. Your comments about her efficiency, caring nature, punctuality, and politeness mean a lot to us. It's heartening...
Heartfelt thanks for your kind review! Thank you for your wonderful review of E2E Homecare Ltd. We are delighted to hear that you find the service provided by our carer to be excellent. Your comments about her efficiency, caring nature, punctuality, and politeness mean a lot to us. It's heartening to know that she goes above and beyond to ensure your Mam is well looked after and that her cheerful demeanor brightens your days. We will make sure to pass on your kind words to her, as they are sure to motivate and inspire her and the rest of our team to continue delivering exceptional care. Thank you once again for your kind feedback and for entrusting E2E Homecare Ltd with your Mam's care. Best regards, Service Director & Registered Manager
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Review from D W (Son of Client) published on 7 March 2024 Submitted via Website•
Overall Experience
Excellent care, really personable carers and great comms from the director. We have been really pleased with the care provided for my mother-in-law by this care company. The carers are so caring and personable and the company seems to have a really great culture. Can see that a nurse and social...
Excellent care, really personable carers and great comms from the director. We have been really pleased with the care provided for my mother-in-law by this care company. The carers are so caring and personable and the company seems to have a really great culture. Can see that a nurse and social worker of 15 years is behind the wheel. Our experience in this market, having experienced a number of different providers, is that it is a challenge to provide good staff and good care but this company seem really excellent. The carers seem to be not only good at the practical side of caring, but just as importantly the people side which is just as important and was lacking from a previous care company.
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Review from C B (Daughter of Client) published on 5 March 2024 Submitted via Website•
Overall Experience
E2E has provided morning care for my mum since November 2023. I found communication with management clear, helpful and efficient. The carers are very kind, pleasant and approachable. They have been punctual, but if there is an issue we have been informed. It is usually the same carers, which have...
E2E has provided morning care for my mum since November 2023. I found communication with management clear, helpful and efficient. The carers are very kind, pleasant and approachable. They have been punctual, but if there is an issue we have been informed. It is usually the same carers, which have provided the opportunity to get to know my mum and her needs. In January it was necessary to increase care to include lunchtime. I am informed after each call (via app) of what care has been provided and what tasks have been carried out. It is reassuring to know I can rely on the care provided and that I am able to discuss any issues.
↩Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)
Heartfelt Thanks for your kind words dear. Thank you so much for your thoughtful and detailed review of E2E Homecare Ltd. It means a lot to us to hear that you found communication with our management team clear, helpful, and efficient. We are grateful that our carers were kind, pleasant, and...
Heartfelt Thanks for your kind words dear. Thank you so much for your thoughtful and detailed review of E2E Homecare Ltd. It means a lot to us to hear that you found communication with our management team clear, helpful, and efficient. We are grateful that our carers were kind, pleasant, and approachable, and that their punctuality and reliability met your expectations. We understand how important consistency is in care, and we are glad that having the same carers helped them to understand your mum's needs better. We are also pleased to know that the app updates provided you with peace of mind regarding the care and tasks carried out. Thank you for trusting E2E Homecare Ltd with your mum's care and we would also like to take this opportunity to pass on our condolences. We express our heartfelt condolences and gratitude and please know that we are here to support you if you need anything further. Best regards.
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Review from J L (Daughter of Client) published on 4 March 2024 Submitted via Website•
Overall Experience
My mother was a very extremely poorly lady who needed a lot of care. The care that was given by E2E was good. Made her feel at ease, were reliable, they were professional at all times in their duties. Respectful which is very important.
My mother was a very extremely poorly lady who needed a lot of care. The care that was given by E2E was good. Made her feel at ease, were reliable, they were professional at all times in their duties. Respectful which is very important.
↩Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)
Thank you so much for your thoughtful review of E2E Homecare Ltd. We are grateful to hear that the care we provided for your mother brought her comfort and ease during such a challenging time. Your recognition of our team's reliability, professionalism, and respect means a great deal to us, as...
Thank you so much for your thoughtful review of E2E Homecare Ltd. We are grateful to hear that the care we provided for your mother brought her comfort and ease during such a challenging time. Your recognition of our team's reliability, professionalism, and respect means a great deal to us, as these are values we strive to uphold in all our duties. May your mother continue to rest in peace. If there is anything more we can do to support you, please do not hesitate to reach out. With sincere gratitude.
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Review from J M (Son of Client) published on 1 March 2024 Submitted via Website•
Overall Experience
I wanted to take a moment to express my sincere appreciation for the exceptional care that my mother has been receiving from E2E Homecare services. As a family, we are truly grateful for the wonderful support and assistance provided by your team.
The carers from E2E Homecare have consistently...
I wanted to take a moment to express my sincere appreciation for the exceptional care that my mother has been receiving from E2E Homecare services. As a family, we are truly grateful for the wonderful support and assistance provided by your team. The carers from E2E Homecare have consistently demonstrated a level of compassion, professionalism, and dedication that has exceeded our expectations. They treat my mother with the utmost respect and dignity, which has brought immense comfort to both her and our family. One aspect that we particularly appreciate is the continuity of care provided by E2E Homecare. It's evident that your organisation prioritises consistency by maintaining regular carers for my mother. This has greatly contributed to her sense of security and well-being.
Your team's commitment to delivering high-quality care has made a significant difference in my mother's life, and we are truly grateful for all that you do.
↩Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)
Thank you so much for your heartfelt and appreciative review of E2E Homecare Ltd. We are deeply touched by your kind words and are thrilled to hear about the positive impact our care has had on your mother and your family. We strive to provide exceptional care, and it means the world to us that our...
Thank you so much for your heartfelt and appreciative review of E2E Homecare Ltd. We are deeply touched by your kind words and are thrilled to hear about the positive impact our care has had on your mother and your family. We strive to provide exceptional care, and it means the world to us that our carers have demonstrated the compassion, professionalism, and dedication that you describe. Treating your mother with respect and dignity is at the core of our values, and we are glad to have brought comfort to her and your family. We are especially pleased to know that our continuity of care has contributed to your mother's sense of security and well-being. Maintaining regular carers for your mother is something we prioritise to ensure a consistent and trusting relationship. Thank you for entrusting E2E Homecare Ltd with your mother's care. With sincere gratitude.
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Review from M G (Client / Service User) published on 1 March 2024 Submitted via Website•
Overall Experience
The E2E carers are consistently sympathetic to my several disabilities and are always willing to vary their tasks in accordance with my changing needs. This includes washing the breakfast and supper dishes and disposing of food waste into the refuse bin and recyclable waste into the correct bin....
The E2E carers are consistently sympathetic to my several disabilities and are always willing to vary their tasks in accordance with my changing needs. This includes washing the breakfast and supper dishes and disposing of food waste into the refuse bin and recyclable waste into the correct bin. They also make the bed every morning, empty and sterilise the urine bottle and dispose of soiled incontinence pads. One designated carer puts me into the walk-in shower on two nights per week and ensures that I am safe during the process. This is followed by the application of an anti-itch ointment to address an ongoing dry scaly skin problem.
An additional service involves lifting high up and/or heavy objects which I am unable to deal with.
↩Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)
Thank you so much for taking the time to provide such a detailed and positive review of E2E Homecare Ltd. We are delighted to hear about your satisfaction with the care and support you receive from our team. We are also pleased to hear that our designated carer ensures your safety during your...
Thank you so much for taking the time to provide such a detailed and positive review of E2E Homecare Ltd. We are delighted to hear about your satisfaction with the care and support you receive from our team. We are also pleased to hear that our designated carer ensures your safety during your walk-in showers and attends to your skin care needs. Your kind words affirm that our efforts to deliver compassionate and adaptable care are making a positive impact. We will continue to strive for excellence in meeting your needs. Please know that we are always at your disposal if you need us to do anything else for you. Thank you once again for your heartfelt review and for entrusting E2E Homecare Ltd with your care. Best regards.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 May 2024
Overall Requires improvement
CaringRequires improvement
EffectiveRequires improvement
ResponsiveRequires improvement
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for E2E Homecare Ltd (Gateshead).
Accreditations
There are no accreditations posted yet for E2E Homecare Ltd (Gateshead).
Meet the Team (3)
Lyn TendaiJob Title Service Director & Registered ManagerJoined 2023
Lyn brings over 18 years of invaluable experience as both a learning disability nurse and a social worker. Her extensive career includes working with...
Lyn brings over 18 years of invaluable experience as both a learning disability nurse and a social worker. Her extensive career includes working with local authorities across Cumbria, Durham, Sunderland, North Yorkshire, and Bradford, where she has honed her skills and deepened her expertise in the field. Additionally, Lyn is a qualified Best Interests Assessor, further enhancing her ability to support individuals with complex needs.
Since the founding of E2E Homecare, Lyn has applied her vast knowledge and experience to lead the company with excellence. Her dedication and proficiency have been instrumental in establishing and maintaining high standards of service within the Domiciliary and Live-In-Care sector, ensuring that E2E Homecare delivers exceptional care to all its clients.
Lois MandofaJob Title Care WorkerJoined 2023
Lois Mandofa is a dedicated and compassionate Carer at E2E Homecare Ltd, committed to delivering high-quality, person-centred care to individuals in...
Lois Mandofa is a dedicated and compassionate Carer at E2E Homecare Ltd, committed to delivering high-quality, person-centred care to individuals in the comfort of their own homes. She is passionate about supporting people to maintain their independence, dignity, and quality of life while ensuring their individual needs and preferences are always respected.
Known for her caring nature, reliability, and positive attitude, Lois takes pride in building trusting relationships with clients and their families. She provides support with daily living activities, personal care, companionship, and emotional well-being, always striving to make a positive difference in the lives of those she supports.
Lois is committed to continuous learning and professional development, ensuring her knowledge and skills remain up to date with best practices in health and social care. Her dedication, empathy, and commitment to excellence make her a valued member of the E2E Homecare team.
Tanya SmileyJob Title Acting Quality Assurance LeadJoined 2026
Tanya Smiley is an experienced Quality Assurance and Service Improvement professional with over 25 years of leadership experience across education,...
Tanya Smiley is an experienced Quality Assurance and Service Improvement professional with over 25 years of leadership experience across education, social services, family support, community development, and organisational management. She has a strong track record of developing and implementing quality standards, performance frameworks, and continuous improvement initiatives that enhance service delivery and organisational effectiveness.
Tanya has led multidisciplinary teams, managed complex programs, and overseen compliance, safeguarding, and quality assurance processes to ensure high standards of performance and accountability. Her expertise includes quality monitoring, risk management, stakeholder engagement, policy development, workforce development, and service improvement.
Having worked in leadership roles in both the United Kingdom and Ethiopia, Tanya is recognised for her ability to drive positive change, build strong partnerships, and foster a culture of excellence, continuous learning, and customer-focused service delivery. She combines strategic vision with operational expertise to improve outcomes and support organisational success.
Frequently Asked Questions about E2E Homecare Ltd (Gateshead)
How many Carers does E2E Homecare Ltd (Gateshead) employ?
E2E Homecare Ltd (Gateshead) employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact E2E Homecare Ltd (Gateshead) to verify any information. View our terms and conditions. E2E Homecare Ltd (Gateshead) has an Enhanced Service -what an Enhanced Service includes.
