Rainbow Health & Care Ltd

Suite B, 1st Floor Shaw House, 2-3 Tunsgate, Guildford GU1 3QT
Review Us
9.9 22 Reviews
  • Rainbow Health & Care Ltd, Guildford
Rainbow Health and Care Ltd based in Surrey provides high quality home care services so that customers can remain in their own homes. Rainbow Health and Care Ltd provides a care service to meet your individual needs, taking time to match the care and the care worker for you. The team is led by two mental health nurses who have a combined experience of over 30 plus years.

Rainbow Health and Care Ltd specialises in supporting individuals whose dementia has progressed, and the team also supports individuals who present with behaviours that challenge due to other mental health difficulties. The working practices are delivered in line with person centred positive behaviour support (PBS) approach to care, which is effective with those individuals’ expressing signs of behaviours that challenge.
Show Rainbow Health & Care Ltd on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £32
  • Weekly Live-in Care Fees: £1300 – £3500

The quotes are for guidance purposes only, we will quote you the rates per hour based on your needs once we have done an assessment and a care plan.

These prices are only a guideline, please contact Rainbow Health & Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Rainbow Health & Care Ltd

Person in charge

  • Silivia Chimuchere (Manager)

Rainbow Health & Care Ltd Reviews (22)

9.9

Rainbow Health & Care Ltd has a Review Score of 9.9 (9.886) out of 10, based on 18 reviews in the last 2 years.
Over all time Rainbow Health & Care Ltd has 22 reviews.

Overall Experience
  • 19
  • 3
  • 0
  • 0
  • 0
Date Published
  • 22
  • 2
  • 6
  • 18
  • 4
Reviewer Connection to Rainbow Health & Care Ltd
  • 8
  • 5
  • 4
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Denise B (Wife of Client) published on 1 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rainbow Health & Care agency stepped in to help as my husband was discharged from the hospital without any prior notice. The hospital had advised Rainbow that we would need immediate help three times a day, and they responded with helpful, caring people. The week was very stressful for both my husband
and me, but the carers coped with the situation and with my tearful sessions. They washed or showered my husband, shaved him and dressed him, changing him when necessary. They helped him start walking, and his mobility has improved enormously during the past week. I can't say how grateful I am for the care the staff have shown both of us - particularly me. We are now in a much better position than we were a week ago and are now able to manage once again. Thank you, and best wishes to everyone - a very positive experience.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J H (Wife of Client) published on 11 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were directed to Rainbow Health & Care by our hospital, upon the discharge of my husband as they considered considerable help with care was initially needed. I was visited by the home care provider, who explained all they would help with and their fees. I was happy to take them on to provide the
care my husband needed. Our experience was positive and we have no complaints at all. If a member of staff had been unavoidably delayed, we were always informed in good time and, if necessary, another member of staff came in their place. Staff were always respectful and thoughtful. I was very stressed initially and having carers come to help with toileting, washing, bathing, shaving and dressing was a great help. Now the situation has greatly improved and my husband has made very good progress with his mobility over the past few days, so much so that we can now manage without the extra help. Overall, a positive experience of home care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Rainbow Health & Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.886 for Rainbow Health & Care Ltd is calculated as follows: ( (93 Excellents x 5) + (12 Goods x 4) ) ÷ 105 Ratings = 4.886
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rainbow Health & Care Ltd is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

No image found

Helen Lawson

Job Title: Nominated Individual Joined: 2018

Helen is an experienced mental health nurse who has worked with clients across the developmental lifespan. She has specialised in the care of older adults for the last 10 years. Her desire is for individuals to remain in their own homes for as long as possible.


She is fun-loving, enthusiastic, and focused on healthy living.

No image found

Silvia Chimuchere

Job Title: Registered Manager Joined: 2018

Silvia has been a qualified mental health nurse since 2004. She has worked in various mental health settings, working with individuals who have complex mental health needs. She has in the last 3 years working as a Specialist Older Adults Liaison Practitioner working with individuals who have functional mental health issues and dementia.


Silvia is enthusiastic and hardworking, but also fun-loving.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rainbow Health & Care Ltd to verify any information. View our terms and conditions. Rainbow Health & Care Ltd has an Enhanced Service - more info.