Trinity Carers Services Ltd

Unit 8, Brunel House, Faringdon Business Centre, Faringdon SN7 7YR
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9.7 30 Reviews
  • Trinity Carers Services Ltd, Faringdon
Trinity Carers Services is a domiciliary care provider offering care and support to people from the comfort of their own homes.

They offer wheelchair accessible vehicles for clients for things like hospital and dentist appointments as well as shopping or coffee/lunch outings, with the option of being accompanied by a health care assistant if the client wishes to. This gives peace of mind and reassurance during the trip or appointment.

The team at Trinity are very flexible, ensuring clients are in control of their care; from the type of support they receive to the decided time.

The registered manager is a qualified registered nurse with vast years of experience which benefits the staff and the clients as she shares her knowledge well. The manager is a hands on person and gets involved in assisting the clients, meeting and visiting them regularly to make sure they receive the best care from the company. The team is a happy bunch and work well together.
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Care Provided by Trinity Carers Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £33.66

We understand that arranging home care for yourself or a loved one can be a stressful experience. That’s why we aim to make the process as simple and transparent as possible, especially regarding costs. Home care costs will depend on your specific needs. Visiting care is billed at an hourly rate, while live-in care, or “24-hour care,” is quoted on a daily rate for short-term respite or a weekly rate for ongoing care. We are here to help you determine the appropriate level of care and ensure that the cost of home care is manageable for you and your family.

These prices are only a guideline, please contact Trinity Carers Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Trinity Carers Services Ltd

Person in Charge

  • Barbra Hayers (Manager)

Trinity Carers Services Ltd Reviews (30)

9.7

Trinity Carers Services Ltd has a Review Score of 9.7 (9.718) out of 10, based on 22 reviews in the last 2 years.
Over all time Trinity Carers Services Ltd has 30 reviews.

Overall Experience
  • 25
  • 4
  • 1
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Date Published
  • 30
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  • 8
  • 22
  • 8
Reviewer Connection to Trinity Carers Services Ltd
  • 10
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  • 1
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Total of 30, showing 1-20
Review from Jane C (Daughter of Client) published on 9 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great care company, my dad's always clean and tidy. He always happy with his carers and say how great they are. They really care for client. They always turn up and are polite and do everything for dads needs.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
Thank you so much for sharing this. It means the world to hear that your dad feels clean, cared for, and genuinely happy with his carers. We're proud that our team consistently shows up, not just on…read more
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Review from E M (Daughter of Client) published on 27 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Trinity carers were arranged for us by the NHS for respite care but we were so impressed we stayed with them on a private basis. The 24h carers were fantastic with my mum and she loved having them in her home. The care given was excellent and the managers very communicative and responsive. Would not
hesitate to recommend to others.
Reply from Barbra Hayers, Registered manager at Trinity Carers Services Ltd
Thank you so much for your kind and thoughtful review. We're truly honoured that your family chose to continue with us privately after the NHS-arranged respite care. It means a great deal to know that…read more
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Review from D S (Husband of Client) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
Thank you for your kind words! Providing excellent service is at the heart of what we do, and we're thrilled to know we've met your expectations. Your feedback means a lot to us!
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Review from Mary P (Client) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer showers me and washes my hair 3 times a week. They also ask if there is anything else they can help me with. It is a pleasure to see them. They are very friendly and helpful. We have a laugh together.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
Thank you for sharing your kind words about our care service. We are delighted to hear that you find your carer to be friendly and helpful, and that their support brings you joy. Building connections…read more
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Review from J U (Sister of Client) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very efficient, quick to respond, and resolve problems!!
The office administrator is right on the ball with everything and everyone!! Perfect for caring!! The manager is the same very quick on resolving problems!
Above and beyond the job's, and the company should recognise this!!
Kind regards xx
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
Thank you so much for your wonderful review and kind words! We're thrilled to hear about your positive experience with our team. It means the world to us to know that our office administrator and…read more
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Review from Barbara K (Client) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We contacted Trinity Care Services for some very much-needed support and care after returning home from hospital. They organised this very quickly for us. The carers were kind and very cheerful. I looked forward to seeing them. They were helpful with personal washing and various jobs I could not manage,
which helped in restoring my confidence. I miss their visits as they were always willing to help in any way they could.
Reply from Lovemore Zvidzahove, Office Admin at Trinity Carers Services Ltd
We are truly grateful for your kind review and delighted to hear that Trinity Care Services was able to support you during your recovery. Our team strives to provide compassionate, prompt, and…read more
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Review from A D (Friend of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend is happy with the service Trinity Care are providing seeing as in the first place he was very apprehensive about having carers. He is now more relaxed and for me his next of Kin is relieved he is being well cared for.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
We are overjoyed to hear that your friend is happy with the care he is receiving from Trinity Care. We understand that it can be daunting to accept support from carers initially, so it's heartening to…read more
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Review from Donna B (Daughter of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Trinity Care is a service that in my experience provides a great package of support that is made up by a bespoke care plan, that is sensitively arranged with great communication and care. My father received support for his self-care from experienced carers who were very warm, and compassionate to his
needs, however they were quick to identify that his needs were greater than the initial plan implemented. As a result information was passed back to their manager who went above and beyond to liaise with relevant service to ensure my father was provided with specialist equipment and an intense package of support. I am eternally grateful to the manager of Trinity Care and indeed the team as a whole who are very experienced, kind caring and completely client-focused. Thank you Trinity Care.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
Thank you for taking the time to share your experience with us. We are deeply grateful for your kind words and are delighted to hear that our support made a difference for your father. Our goal at…read more
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Review from A L (Sister of Client) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Trinity Carers Services Ltd are amazing. I have been involved with them for about 5 months now regarding the care for my brother. They are constantly in contact with our family when dealing with day-to-day issues. They provide amazing quality of care and are always helping us to meet the
needs of my brother. They are very friendly and professional and happy to take on whatever requests we have, including help with hospital appointments and transport. Thank you to all the team and looking forward to building on the relationship we have developed with you all.
Reply from Lovemore Zvidzahove, Office Admin at Trinity Carers Services Ltd
Thank you so much for your kind words and heartfelt appreciation. It truly means the world to us at Trinity Carers Services Ltd to know that we have made a positive impact on your brother's care and…read more
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Review from Helene C (Client) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as I opened the door I knew our experience would be good. Our carer had a lovely smile and is totally committed to her task.
Reply from Lovemore Zvidzahove, Office Admin at Trinity Carers Services Ltd
Thank you for sharing your positive experience with us. We are delighted to hear that our carer made such a wonderful impression with her warm smile and dedication. Providing exceptional care and…read more
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Review from L T (Mother of Client) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The three staff who come in turns are all very approachable and professional.
They all engage well with my son and as well as being very successful in administering his medication, they try to motivate him to engage in activities.
As a mother, I feel very supported by the team and from the office.
The
team also get on very well with my other two sons and together they work on different approaches and projects on how to motivate my ill son, for him to get the best support and a good quality of life.
I'm overall very happy with the service we are receiving.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
Thank you for your wonderful feedback. We are delighted to hear that our staff have been approachable, professional, and effective in engaging with your son and administering his medication. It is…read more
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Review from Martin M (Son of Client) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This organisation is absolutely first-rate. We have depended on them time and time again and every time they have not faltered in their determination to provide outstanding professional care and support in our time of need. No words can describe these utterly amazing people, they perhaps will never
know the debt of gratitude I have. It is now an undeniably difficult world where the good people of this world are becoming rarer. It is therefore humbling to encounter such dedicated, hard-working, professional, friendly as well as delightful members of this organisation when in the dark days of your life you look and if you are lucky find such people as these to help you and the members of your family in most need in desperate times. It is reassuring to know that such such an organisation can provide you with peace of mind and re-kindle your hope in humanity. Trinity Carers has provided so much more to me personally and my family than taking my mother backwards and forwards to the hospital.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
Thank you so much for your heartfelt and generous feedback. We are truly honoured by your words and deeply appreciate your recognition of our team's dedication and hard work. At Trinity Carers…read more
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Review from Kay R (Daughter of Client) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was arranged for the same carers to come and care for my mum three times a day. They have built up a relationship with Mum and got to know her likes and dislikes and are happy in their work and go out of their way to reassure Mum of what they are doing. It is also a help to my peace of mind that
when I call them I get a prompt response to my concerns and guidance as to what, if anything needs doing.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
We at Trinity Carers Services greatly appreciate your positive feedback. It is invaluable in helping us understand what we are doing well and where we can improve. It sounds like your mum is receiving…read more
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Review from Jane T (Client) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I've only had a carer for a few months and I think we get on well. She is a happy person and gets on with the job, no complaints.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
I'm glad to hear that you've had a positive experience with your carer! At Trinity Carers Services, we are committed to continuous improvement in service delivery. We value all feedback from our…read more
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Review from M P (Daughter of Client) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were always happy with how my mum was treated with dignity and respect.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
The Trinity Carers Services team gained extensive experience caring for your mother. I'm delighted that our service met your expectations, we are always striving to do our best and to learn new and…read more
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Review from D P (Son of Client) published on 24 April 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Lights are left on during the daytime. Some carers don't know Dad's needs and I have to explain it all the time. Dirty clothes are sometimes not put in the wash basket. Washing up and bins are not done sometimes. Dad's clothes are sometimes not changed weekly.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
We appreciate this feedback as it provides us with an opportunity to address our shortcomings. We deeply regret that you had a negative experience with our service, and we are committed to rectifying…read more
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Review from G R (Daughter of Client) published on 22 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
After having issues with my father's previous care agency, Trinity Care came and took over all I can say is - amazing!
Carers are fantastic, very polite and professional.
Office staff are in regular contact and I can contact them anytime, any request is never too big or a problem for them.
I highly
recommend Trinity Care.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
Thank you for the lovely feedback and we have now built a good working relationship with your dad and the rest of the family. We now understand your dad and are able to meet his needs as well as give…read more
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Review from H L (Husband of Client) published on 22 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
They were very helpful and understanding.
Care staff did well with limited equipment supplied. Attendance and timekeeping were also of a high standard.
Management team always willing to alter or make changes to suit our situation.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
Thank you very much for your review it has strengthened our teamwork and made the job very enjoyable and a pleasure to help our clients. We remain flexible as we give each of our clients a choice and…read more
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Review from R M (Daughter of Client) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely kind gentle people. Very willing and understanding. Totally reliable. Would highly recommend this company. They were really understanding of a very demanding father. They certainly looked after him with dignity and lots of care. They respected his wishes and were there until the end.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
Thank you for your very positive review. We do appreciate this and gives us more confidence and knowledge in our day-to-day jobs. Thank you.
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Review from Amanda S (Daughter of Client) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Trinity Care Services have been providing end-of-life care to my 90-year-old father.
My father has built an amazing relationship with the manager and two members of staff in particular. Their professionalism is outstanding. Support and care not only given to my father but to family members too - I
am returning abroad knowing my father will receive the best possible care.
My father chose to receive his end-of-life care at home and Trinity Care have respected all his wishes. Thank you.
Reply from Barbra Hayers, Manager at Trinity Carers Services Ltd
Caring for your father was an invaluable experience for our organisation, and we consider it a privilege to have been able to provide that care. Our staff found this experience enriching, as they were…read more
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Current Review Score: 9.7 (9.718)

Overview of Review Score

The Review Score of 9.7 (9.718) out of 10 for Trinity Carers Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.718 for Trinity Carers Services Ltd is calculated as follows: ( (97 Excellents x 5) + (19 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 124 Ratings = 4.718
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Trinity Carers Services Ltd is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

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Martha Vambe

Job Title: Office Administrator Joined: 2023

Martha’s addition to the team in September 2023 has been invaluable. Her extensive experience as a seasoned office administrator across various fields has significantly strengthened our commitment to quality and excellence. We look forward to leveraging her expertise to enhance our operations further.

Frequently Asked Questions about Trinity Carers Services Ltd

What Type of Services does Trinity Carers Services Ltd offer?

Trinity Carers Services Ltd offers Home Care.

How many Carers does Trinity Carers Services Ltd employ?

Trinity Carers Services Ltd employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trinity Carers Services Ltd to verify any information. View our terms and conditions. Trinity Carers Services Ltd has an Enhanced Service - more info.