Saintly Care Ltd

Off10 Armadillo Canterbury, Marshwood Close, Canterbury CT1 1DX
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10 25 Reviews
  • Saintly Care Ltd, Canterbury
Saintly Care Limited is your local provider of home care service provider and supported living to those with health and social care needs in Kent and the surrounding areas.

The ethos of Saintly Care is to offer the highest standards of individualised care, recognising individual culture, diversity and human rights. The team is extremely flexible and ranges from help a few hours a day to 24 hour live care, complex care, home help and companionship.

Services can include personal care such as assistance with bathing, dressing and medication reminders; home help covering light housework, shopping and meal preparation; and companionship services that can involve everything from accompany clients on visits or appointments to simple conversation and good company.

All staff members undergo a DBS check and regular training to provide all clients assurance that they are receiving the best care by experienced and professional staff.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Palliative / End of Life Care
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24

The fees is dependent on the complexity of care provided. Our fees are discussed with the client user or their family, based on their need

These prices are only a guideline, please contact Saintly Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Saintly Care Ltd

Person in charge

  • Nqobizitha Ndlovu (Registered Manager)
10

Saintly Care Ltd has a Review Score of 10 (9.969) out of 10, based on 16 reviews in the last 2 years.
Over all time Saintly Care Ltd has 25 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Saintly Care Ltd
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Total of 25, showing 1-20
Review from Andy D (Son of Client) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are fantastic. Polite friendly warm. You couldn't wish for a better team
They are so lovely with the family they can't do enough for there clients and there families
100% fully recommend
They are also 100% reliable
Reply from Nqobizitha NDLOVU, Registered Manager at Saintly Care Ltd

Thank you for wonderful feedback. We are always happy to provide the right support

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Review from Kelvin T (Husband of Client) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We received an excellent professional service. My wife's care was arranged with ease and the carer match was perfect. I would use the service again and highly recommend to others.
The care enabled my daughter and I to spend some quality time together. It really helped us to enjoy our holiday.
Reply from Nqobizitha NDLOVU, Registered Manager at Saintly Care Ltd

Thank you so much for the feedback. The carer spoke highly of your family and bonded well with your wife.

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Review from Janet M (Daughter of Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has 3 carers who all treat her with courtesy, kindness and respect....sadly she can't remember any of them between visits but she appreciates them on the day and thanks them for their care.....they and the organisation are 100% professional and I have complete confidence in them and their wish
to do the very best for both me and my mother.
Reply from Nqobizitha NDLOVU, Registered Manager at Saintly Care Ltd

It is an honour to provide support for Mum. Thank you for complete faith in the team and management of Saintly Care.

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Review from Alison V (Daughter of Client) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise Saintly Care highly enough! They have provided superb care to my Mum for several weeks now and the level of care and compassion provided has been incredible. One of the staff in particular has stood out as an amazing carer, paying close attention to everything Mum needs and often going
the extra mile, without prompting. I feel reassured and confident, knowing that they truly have Mum's best interests at heart.
Mum is an intelligent, sociable lady but she has had a hard time recently and lost confidence, so it's been great to see her outlook improve now that she has people she trusts looking after her. We have also been impressed with the service from the management team. The initial assessment was incredibly thorough and there are regular follow-up sessions, to update the care plan - which I also have access to.
Saintly Care really do *care*. Highly recommended!
Reply from Nqobizitha NDLOVU, Registered Manager at Saintly Care Ltd

Thank you so much for your kind feedback. We're truly grateful for the opportunity to care for your Mum and thrilled to hear that our team, especially the carer you mentioned, has made such a positive impact.At Saintly Care, we're committed to delivering compassionate, person-centred support, and it's encouraging to know that this is being reflected in your Mum's care. We'll be sure to pass your lovely comments on to the team.Thank you for trusting us, it's a privilege to support your family.Warm regards,Zitha NdlovuRegistered Manager

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Review from Linda P (Client) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a great shock to be dependent for the first time in my life, especially for intimate care. However, the ladies were always so kind and cheerful and put me at my ease making me feel comfortable with them. They were efficient and knew what they were doing which gave me confidence in them.
I am
pleased that I am recovering sufficiently to manage now but will miss their cheerful visits. I would be more than happy to recommend your Company.
Thank you for your help.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

It was a pleasure supporting you. You will be missed by the ladies at Saintly care.

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Review from I M (Daughter of Client) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saintly care took amazing care of our great aunt. She was cared for with dignity and respect. They were always very friendly and always had time in their very busy schedule to have a chat with her. They were also very supportive to us her family to help us to have her end-of-life care the absolute best
that it could be. We will remember their kindness always.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

Thank you very much for such lovely words. We always felt welcome and supportive.

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Review from G T (Daughter of Client) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very happy to employ Saintly Care Limited for live in care for my elderly mother.
To be honest I wish I had found this agency a few years ago for care. I was kept informed and it was nice to be included with being able to use their App.
I would recommend this agency as have used several over
the years and I feel that they generally cared under difficulty circumstances.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

Thank you very much for the warm recommendation. Our carers were happy to assist during the difficult days caring for Mum.

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Review from B M (Nephew of Client) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would definitely recommend Saintly Care. They were always very obliging, especially if needed out of hours to sit with our Aunt. They treated her with the upmost care to the point that she looked forward to them calling to her.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

Thank you so much for the nice feedback. The team is very happy that the support provided and took pride in it.

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Review from Graham R (Husband of Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The tender loving-kindness of the care provided by Saintly Care enabled my wife to remain at home with me for two precious months, before her needs escalated to the extent that admission to the hospice was the right and only course. I could not have coped without them, and I shall be forever grateful.
Reply from Nqobizitha NDLOVU, Registered Manager at Saintly Care Ltd

Thank you for the opportunity to support you and the your wife. The entire team is grateful.

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Review from Katrina M (Daughter of Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We received a very professional service from Saintly Care. Everyone was very helpful and easy to deal with.
One of the carers was the main carer for my mum. She is an angel and we couldn't have gotten through that time without her.
I recommend their services to anyone that needs at home care.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

We appreciate the opportunity to have supported Mum in fulfilling her wish to stay in her own home. Thank you for all the support we at Saintly Care received.

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Review from Gillian M (Daughter of Client) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are incredibly grateful for the tender, responsive and truly compassionate care that Saintly Care has provided. The level of dedication and empathy shown reflects exactly the kind of attention and respect we would hope to give our own parents if we were able to be there ourselves. Saintly Care goes
above and beyond, always attentive to both physical and emotional needs, making a genuine connection that brings comfort and peace of mind. It's rare to find someone who cares so deeply and thoughtfully, and we feel fortunate to have found Saintly Care. Thank you for your unwavering kindness and the beautiful difference you make every day.
Reply from Nqobizitha NDLOVU, Registered Manager at Saintly Care Ltd

Thank you so much for such kind and touching words. The entire family at Saintly Care are grateful for the opportunity to make an impact in the life of your family.

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Review from Steve W (Son of Client) published on 27 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saintly Care are very professional. Their carers are kind patient and caring. My mum was very resistant to receiving any support whatsoever.
However, they were consistent and built up trust with Mum. There has now been a complete turnaround in mum's attitude and she now accepts support and this has
enabled her to remain in her home which is what she wanted. Mum's mental health has also improved and she is much more positive. This is so reassuring as I live over 100 miles away.
I have no hesitation in recommending them.
Reply from Nqobizitha NDLOVU, Registered Manager at Saintly Care Ltd

Thank you for your wonderful feedback Steve. It is appreciated by the team.

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Review from Lynn H (Daughter of Client) published on 14 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saintly Care excellently cared for my father through his end-of-life journey in 2022. This year my mother, till her death, required carers and would only accept Saintly Care. They cared for both my parents with professional kindness and both were treated with respect and dignity always. The staff also
showed compassion and kindness to the family too, always updating us on any changes. Thank you all for your dedicated care and enabling my parents to remain in their own home, which was their wish, till they passed away. I would highly recommend this fantastic, caring team to look after your loved ones.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

Thank you Lynn for such kind words. We took pride in the care provided and both Mum and Dad meant so much to the entire family at Saintly Care.

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Review from C T (Son of Client) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saintly Care have been truly excellent, very reliable and conscientious with first-class communication. My mother has dementia and all of their staff have been patient and understanding, carrying out their work with no fuss. I would not hesitate to recommend it.
Reply from Nqobizitha NDLOVU, Registered Manager at Saintly Care Ltd

Thank you. Always a joy to provide person-centred care for your mum.

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Review from Diane T (Daughter of Client) published on 15 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and service provided has been exceptional. Originally they cared for my father during his last months alive and since starting their own company I couldn’t think of anyone better or trustworthy to now support my mum who is 96. They have answered any queries I have had and she and I feel safe
knowing that she is in their care. I am grateful to have such friendly, caring and professional people not only for my mum's life but mine too!
Reply from Nqobizitha NDLOVU, Registered Manager at Saintly Care Ltd

Thank you very much for the feedback. We are honoured to look after mum.

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Review from Pauline M (Daughter of Client) published on 20 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was having so much trouble finding a care company for my mother, who is housebound. Saintly Care, were so reassuring and caring, even on my first phone call. Understanding of my mother's needs, from the start. They provided the service for her with diligence and great sensitivity, keeping me informed
on any problems or anything that needed to be discussed. A lovely group of carers which I would recommend to anyone.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

Thank you very much for such kind words of recommendation. The carers at Saintly Care enjoyed looking after your lovely mum.

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Review from Michael L (Son of Client) published on 27 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have only used this company for a week so far because my 93-year-old father then went back to the hospital,l where he still is at present. All staff were genuinely friendly and caring. They were also very thorough when attending to my father's needs, and we noticed how tidy and clean they left the
house. All visits were fully recorded in an app to which the family has full access to see what was done and how my father was feeling. I also received welcome phone calls when there were any concerns. We will definitely use them again if and when my father returns home and can confidently recommend them to others in need of proper home care services.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

Thank you. Your feedback is highly appreciated.

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Review from Toni R (Granddaughter of Client) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that was provided for my nan was unbelievable; there was a huge weight lifted for us as a family to know that we were in good hands with these people. Nothing was too much trouble, whether it be a task that needed doing or even an ear to listen. The atmosphere and joy these people brought to
our home were just what we all needed. My nan was very against having care, but there came a point there was no other choice, but once the care started, my nan was very pleasantly surprised. I will definitely be recommending this company to anyone that is needing care. Five stars all-round here.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

Thank you, Toni, for the feedback. She meant a lot to us, and we continue to miss her.

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Review from Pauline R (Sister of Client) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have become more like family members. Their dedication, care and knowledge are second to none.
They read the care plans every visit and act accordingly.
Not only do they treat patients with respect, but they are also there for the family members as well.
I would highly recommend this
company.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

We appreciate the feedback, Pauline, and we miss you and the family.

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Review from K R (Son of Client) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
They looked after my mum on end-of-life care, and I can not fault them. My mum was so impressed with them, as was I. Nothing was too much trouble; they went above and beyond to make Mum comfortable.
We, as a family, can not thank them enough.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

Thank you for the feedback. Your Mum was special to me and the team. Thank you for welcoming us to your family.

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Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for Saintly Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.969 for Saintly Care Ltd is calculated as follows: ( (94 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 96 Ratings = 4.969
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Saintly Care Ltd is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

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Meet the Team (1)

Zitha

Zitha

Job Title: Registered Manager Joined: 2022

With over 15 years of experience in the Social Care industry, I have held various roles, including Registered Manager, Deputy Manager, Social Worker, Senior Carer, and Carer. My background spans both community-based and hospital settings, where I have worked extensively as a Support Worker.


As a self-starter with excellent communication, report-writing, and time-management skills, I excel in collaborating with diverse healthcare professionals. My approachable nature and comprehensive experience in local authority roles, particularly within the Assessment and Care Management team, enable me to meet the needs of service users aged 65+ and their families effectively.


In my role as a Senior Support Worker, I have provided one-to-one support to individuals with Autism. I am adept at liaising with Discharge Coordinators, ensuring that documentation accurately reflects each situation's realities. My expertise includes developing and maintaining strong relationships with service users, local authorities, and families.


I have significant experience conducting assessments in hospitals and individual homes for those with complex health and social needs. Additionally, I am proficient in investigating service quality issues and leveraging these insights to enhance working relationships with service users, families, and staff.


I am passionate about delivering person-centred care and ensuring that each service user of Saintly Care is treated with dignity and respect. My goal is to create a nurturing environment where service users feel valued, safe, and cared for. I am committed to continuous improvement and innovation in care practices to provide the best possible experience for our service user and their families."

Frequently Asked Questions about Saintly Care Ltd

What Type of Services does Saintly Care Ltd offer?

Saintly Care Ltd offers Home Care.

How many Carers does Saintly Care Ltd employ?

Saintly Care Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Saintly Care Ltd to verify any information. View our terms and conditions. Saintly Care Ltd has an Enhanced Service - more info.