Saintly Care Ltd

Off10 Armadillo Canterbury, Marshwood Close, Canterbury CT1 1DX
Review Us
10 25 Reviews
  • Saintly Care Ltd, Canterbury
Saintly Care Limited is your local provider of home care service provider and supported living to those with health and social care needs in Kent and the surrounding areas.

The ethos of Saintly Care is to offer the highest standards of individualised care, recognising individual culture, diversity and human rights. The team is extremely flexible and ranges from help a few hours a day to 24 hour live care, complex care, home help and companionship.

Services can include personal care such as assistance with bathing, dressing and medication reminders; home help covering light housework, shopping and meal preparation; and companionship services that can involve everything from accompany clients on visits or appointments to simple conversation and good company.

All staff members undergo a DBS check and regular training to provide all clients assurance that they are receiving the best care by experienced and professional staff.
Show Saintly Care Ltd on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Palliative / End of Life Care
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24

The fees is dependent on the complexity of care provided. Our fees are discussed with the client user or their family, based on their need

These prices are only a guideline, please contact Saintly Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Saintly Care Ltd

Person in charge

  • Nqobizitha Ndlovu (Registered Manager)

Saintly Care Ltd Reviews (25)

10

Saintly Care Ltd has a Review Score of 10 (9.969) out of 10, based on 16 reviews in the last 2 years.
Over all time Saintly Care Ltd has 25 reviews.

Overall Experience
  • 25
  • 0
  • 0
  • 0
  • 0
Date Published
  • 25
  • 7
  • 11
  • 16
  • 9
Reviewer Connection to Saintly Care Ltd
  • 13
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 25, showing 21-25
Review from Joanne W (Daughter of Client) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were recommended Saintly Care by a friend whose judgment we trusted. We could not be more pleased with the care received. The care is careful, thoughtful and considered; it is precisely how a loved one should be cared for. We began to care with Saintly Care in April 2023 and will continue to use
them. Communication is also key, and that is brilliant.
My mother and I feel confident in the care, and most importantly, my mother feels safe.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

Thank you for your thoughtful feedback. We love to take care of Mum and will continue to provide the best care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kirsty B (Daughter of Client) published on 4 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care of Saintly Care Ltd was absolutely fantastic. They were just perfect whilst helping my dying mum. I couldn't have asked for better care staff. My mum felt so relaxed around them; they are just beautiful and warm people, and I would recommend this care to literally anyone.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

Thank you, Kirsty. It was a joy and pleasure to spend time with your beautiful mum. The support and warmth we received from you and the family were fantastic, and we appreciate you opening up to us and making our job a delight.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Louise B (Daughter-in-law of Client) published on 4 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been supported for three years by this team, and they are exceptional, ensuring and focused on my father's welfare. They were punctual, kind, polite and thoughtful towards the challenges the family faced. They always put our father's welfare first amid challenging situations.
I cannot recommend
them enough, and also I miss them but wish you the best of luck. You know I think you are amazing.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

Louise, I would like to appreciate you and the family for the wonderful feedback. We always looked forward to seeing you and the family and are happy to provide the best of care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lorraine B (Daughter of Client) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to have care when my father was at end of life. It was such a difficult time for us and my mother. Having strangers in your home wasn’t something we felt comfortable with; however, the team looked after my dad well and made him feel comfortable. They actually cared about my dad, and the company
we had before wouldn’t even talk to my dad, so we were really grateful we had them looking after Dad at such a stressful time.
I can’t recommend them enough.
Reply from Nqobizitha NDLOVU, Registered Manager at Saintly Care Ltd

Thank you very much, Lorraine. It was a real honour to support you and your family through a tough time.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lisa W (Daughter of Client) published on 17 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend the manager and the rest of the team at Saintly Care enough. The level of care, kindness, understanding, compassion, love and, above all, the dignity they showed my father in his last few months of life was second to none. They became part of our family, and my father called them
his angels. I cannot thank them enough for everything they did for my father and for us as a family. I would highly recommend it to anyone.
Reply from Nqobizitha Ndlovu, Registered Manager at Saintly Care Ltd

Thank you very much for the feedback, Lisa. It was a pleasure and honour to have been there for you and the family. We miss you all, and your father was special to us all.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for Saintly Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.969 for Saintly Care Ltd is calculated as follows: ( (94 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 96 Ratings = 4.969
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Saintly Care Ltd is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (1)

Zitha

Zitha

Job Title: Registered Manager Joined: 2022

With over 15 years of experience in the Social Care industry, I have held various roles, including Registered Manager, Deputy Manager, Social Worker, Senior Carer, and Carer. My background spans both community-based and hospital settings, where I have worked extensively as a Support Worker.


As a self-starter with excellent communication, report-writing, and time-management skills, I excel in collaborating with diverse healthcare professionals. My approachable nature and comprehensive experience in local authority roles, particularly within the Assessment and Care Management team, enable me to meet the needs of service users aged 65+ and their families effectively.


In my role as a Senior Support Worker, I have provided one-to-one support to individuals with Autism. I am adept at liaising with Discharge Coordinators, ensuring that documentation accurately reflects each situation's realities. My expertise includes developing and maintaining strong relationships with service users, local authorities, and families.


I have significant experience conducting assessments in hospitals and individual homes for those with complex health and social needs. Additionally, I am proficient in investigating service quality issues and leveraging these insights to enhance working relationships with service users, families, and staff.


I am passionate about delivering person-centred care and ensuring that each service user of Saintly Care is treated with dignity and respect. My goal is to create a nurturing environment where service users feel valued, safe, and cared for. I am committed to continuous improvement and innovation in care practices to provide the best possible experience for our service user and their families."

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Saintly Care Ltd to verify any information. View our terms and conditions. Saintly Care Ltd has an Enhanced Service - more info.