Winners Trophy - Swindon

113 Redhouse Way, Swindon SN25 2AY
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9.1 4 Reviews
  • Winners Trophy - Swindon, Swindon
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £16 – £25

Our fees depend on care needs and are agreed upon during the initial assessment

These prices are only a guideline, please contact Winners Trophy - Swindon to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Naome Murefu (Registered Manager)

Admission Criteria

  • None
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Winners Trophy - Swindon Reviews (4)

9.1

Winners Trophy - Swindon has a Review Score of 9.1 (9.068) out of 10, based on 4 reviews in the last 2 years.
Over all time Winners Trophy - Swindon has 4 reviews.

Overall Experience
  • 3
  • 1
  • 0
  • 0
  • 0
Date Published
  • 4
  • 3
  • 3
  • 4
  • 0
Reviewer Connection to Winners Trophy - Swindon
  • 1
  • 1
  • 1
  • 1
Total of 4, showing 1-4
Review from Julie S (Cousin of Client) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Winners' Trophy has continued to show high standards in the 24-hour care of my cousin. I am completely satisfied with the work being carried out by the carers, especially the carer who is his main carer. They keep me informed and updated on anything that arises. I look forward to their continuing
support.
Reply from Naome Murefu, Manager at Winners Trophy - Swindon

Thank you for the positive feedback and for taking your time to review our services. We are always striving to improve, and your comments are very encouraging.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Charles D (Husband of Client) published on 30 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been very pleased with the Carers that you provide. They all seem to understand what is required and also appear to be experienced. Initially there was a problem with punctuality but after a verbal complaint the punctuality has greatly improved. I can leave my wife for the three hours and
be relaxed about it which is the reason for using the service. Thank you for your efforts.
Reply from Naome Murefu, Manager at Winners Trophy - Swindon

Thank you so much for sharing your experience with us. Thank so much for taking your time to leave us a valuable positive feedback. We strive to continue to do well.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Julie N (Wife of Client) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers over the last few months have been very good, nice-natured and efficient. Very pleased with the care being given to my husband. Their time keeping is also great, if delayed, they telephone to let us know.
Reply from Naome Murefu, Manager at Winners Trophy - Swindon

Thank you for taking your time to review our services. We are glad that you are both enjoying our service. We appreciate and value your feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L G (Daughter of Client) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased so far with the care being provided for my dad. Carers are very good at their job - most of all my dad seems to get on with them and they have the natural skills to manage him. The company is well-managed and responsive to any requests to change care needs. I am also kept up to date with
any issues. Very impressed so far.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.1 (9.068)

Overview of Review Score

The Review Score of 9.1 (9.068) out of 10 for Winners Trophy - Swindon is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.818 for Winners Trophy - Swindon is calculated as follows: ( (18 Excellents x 5) + (4 Goods x 4) ) ÷ 22 Ratings = 4.818
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Winners Trophy - Swindon is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Mar 2025

Overall Inadequate

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Winners Trophy - Swindon

What Type of Services does Winners Trophy - Swindon offer?

Winners Trophy - Swindon offers Home Care & Nursing Care.

How many Carers does Winners Trophy - Swindon employ?

Winners Trophy - Swindon employs 307 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Winners Trophy - Swindon to verify any information. View our terms and conditions. Winners Trophy - Swindon has an Basic Service - more info.